When it comes to backing up and restoring data, MSPs can offer two distinct services. The first, and most basic, is Backup as a Service, or BaaS. A more sophisticated and potentially more profitable offering is Disaster Recovery as a Service, or DRaaS. This article explains what DRaaS is, how it is different from BaaS and how to go about developing a DRaaS offering.
So you have finally reached the point where you don't worry about finding and onboarding new customers, since both your expertise and your reputation are indisputable. However, landing another shop or a small office brings you low MRR and no satisfaction....Read guide
Cloud computing has redefined all parts of the IT industry, including managed services. Today, MSPs must embrace the cloud in order to deliver the best value to customers and optimize their business's operating costs. ...Read guide
Don’t miss new articles!
Thank you for subscribing!
Every week we deliver quality content about cloud storage, backups and security. Leave your email to get weekly and monthly digests
Something wrong. Please try again.
Most MSPs have little formal training in human resources. Nonetheless, running an efficient HR operation is critical for all but the smallest of MSP businesses. Unless you’re a one-person MSP working for yourself, then you have employees, which means...Read guide
As an MSP, you specialize in technology first and foremost. But running an effective sales operation is critical for any successful MSP business. MSPs must, therefore, understand how...Read guide
For an MSP, having the technical expertise necessary to deliver managed services is only half the battle in running a successful business. Equally critical is your ability to provide positive customer service -- and doing that takes more than just technical...Read guide
At first glance, managed backup services may seem simple. You just copy data to a backup location, then recover it from there if disaster strikes, right? Well, no. A reliable, cost-efficient backup and recovery strategy requires much more than this....Read guide
The typical MSP doesn't have an MBA or a background in business management. Yet running a successful MSP operation nonetheless requires careful management of the financial aspects of the business. ...Read guide
While backups seem like a simple enough service offering to execute, there are a number of places MSPs make mistakes that will only cause problems in the future. Whether you’re new to backups or have been offering them for some time, you’ve no...Read guide
Ransomware has been around for decades. So you might be tempted to feel complacent about it; after all, if ransomware has existed for so many years, the tools and strategies required to address it must be well developed by now, right? ...Read guide
Many administrators know their IT-infrastructure front-to-back. Some will even tell you stories about how they have dreams about the network layout. That’s great, but it can create problems when an admin moves on to a...Read guide