Hiring the best talent is one of the most assured ways for a managed services provider (MSP) to deliver top-notch services and technology solutions to its customers. However, a talent shortage of millions of qualified IT staff and more experienced technicians is making it harder than ever for MSPs to find the talent they need at a price they can afford. Continue reading
Customers rely on MSPs to provide important and often sensitive IT services, and many MSPs are hesitant to move those services to an outsourced model. Data security is extremely important and sometimes customers can feel their proprietary data is being “shared”. Letting outsourced employees handle critical customer requests opens up risks that many managers aren’t comfortable with. Will the outsourced employee handle private information responsibly? Will they have the skills to service my customers? Will there be communication issues? Continue reading
A zero-day vulnerability is a security flaw in an operating system, application, or device that typically has been identified by threat actors, may or may not have been disclosed to or by the software vendor that created the software with the flaw, and has not yet been patched. Continue reading
Problems with even one computer can lead to data loss and lost business opportunities. That is why it’s crucial to constantly monitor the state of your IT environment – when you check how your computers perform, you ensure your system is safe and works efficiently. Continue reading
File-level backup can back up single and multiple files, whereas image-based backup is there to create a copy of your whole system or selected partitions, to make it then recoverable. There are tons of different features that can be embedded into both these types of backups. However, in essence, it's as simple as that. Continue reading
The primary goal of backing up any data is to keep it safe and reachable in the event of disaster. Additionally, it has to be up to date and undamaged, so that you can be sure that, if something goes wrong, you’ll be able to recover all your files and system backups to the fullest extent and get back to work as fast as possible. Hence, a backup solution needs to have options for checking whether the data is valid and recoverable.
There is no other type of cyberattack today that is more prevalent, pervasive, and damaging as ransomware. With nearly 200 active ransomware families, it’s no surprise that 87% of organizations rank cyberattacks as the number one threat to their business. See what can be learned from ransomware attack methods. Continue reading
Traditionally, MSPs have leveraged commodity solution types that include antivirus, endpoint protection, as well as endpoint detection and response. But a new method of protection has entered the market that is worth discussing as a viable – and more effective – replacement to protect endpoints: Deep Learning. Discover the benefits of adopting the deep learning technology to protect your endpoints. Continue reading
This guide will help you understand the types of solutions needed for those services you should include as part of your core offering, as well as to help you determine which specific solutions you should shortlist.
As a company founded in 2008 to provide managed services for Linux and Windows servers, PLSS Soluções has plenty of experience in performing backups. But what it lacked until switching to MSP360 was a backup solution that not just kept clients' data safe, but also helped PLSS Soluções pursue its business goals of higher profit margins and stronger brand awareness. Continue reading
For many MSPs, the ability to be flexible, and to cater to each client’s unique requirements, is essential for business success. Every customer is different, and each one may require different services and tools. Continue reading
If you’re an MSP who provides managed backup services, your worst nightmare probably goes like this: A client experiences a disruption and needs data restored. But when you go to perform the restoration, you discover that you can’t, because the data wasn’t backed up properly – even though your backup tools told you it was. Continue reading
Join us for a discussion with former MSP owner and 4-time Microsoft MVP, Nick Cavalancia, along with Joe Santamorena, AVP MSSP Programs at Deep Instinct, and Kurt Abrahams, VP of Marketing at MSP360, to learn what does it take to get your offering to cyber resilience and what solutions and strategies should you be using
Join us for a discussion with Joseph Brunsman, Founder and President, Brunsman Advisory Group, Drew Schlussel from Wasabi and Kurt Abrahams, VP of Marketing from MSP360, to learn more about features like immutability, 2FA and encryption and explore how they can help you and your clients.
