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PowerShell vs CMD

PowerShell vs CMD: the Difference Explained

PowerShell vs CMD: the Difference Explained

In Windows 10, the “traditional” command prompt that we’ve been using for years (dozens of years, to be exact) has been replaced by PowerShell. Of course, you can still call good old cmd.exe, but all menus and hotkeys now contain PowerShell as a default option, instead of CMD. Let’s sort things out: why did this happen and what’s the difference between these console applications? Continue reading

Help Desk Certification

Help Desk Certification: The Value for MSPs Explained

Help Desk Certification: The Value for MSPs Explained

You only start a managed IT business if you are already a great technician. As time goes by and your MSP grows, you typically hire another technician to help you with the clients, and a salesman to boost your prospect numbers. If your services are great and your sales are healthy, over time you will hire more technicians and more salespeople and become bigger. Continue reading

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MSP University - Backup and Disaster Recovery

Microsoft Azure Storage Types Explained

Microsoft Azure Storage Types Explained

Microsoft Azure Cloud offers several types of scalable and with high-availability storage. And in many cases, it is not that easy to determine the best solution for your or your client’s company requirements since there are two types of storage accounts, five types of storage, four levels of redundancy, and three tiers for storing your data in Microsoft Azure.
Continue reading

Selling backup as a Service in 2021

Selling Backup as a Service in 2021: Guide for MSPs

Selling Backup as a Service in 2021: Guide for MSPs

In this guide, you will find tips on how to talk about BaaS with customers in a way that makes its value clear, but without getting so technical that clients become lost. Keep reading to learn how to explain the importance of BaaS, what backup options to explain, common types of objections to overcome, and more. Continue reading

Microsoft 365 Tenants Security with PowerShell eBook blog

Guide to Microsoft 365 Tenants Security with PowerShell

Guide to Microsoft 365 Tenants Security with PowerShell

In this eBook, we review the actions needed to properly secure a Microsoft 365 tenant. These steps are geared towards Managed Service Providers who manage multiple Microsoft 365 tenants and require some level of automation to configure Microsoft 365 tenants in bulk.

Fill out a short form and get your Office 365 Tenant Security guide! Continue reading

DTC Success Story

How a Maryland MSP Achieved HIPAA Compliance for Healthcare Backup with MSP360

How a Maryland MSP Achieved HIPAA Compliance for Healthcare Backup with MSP360

Managing data backup and recovery on a large scale is challenging, no matter which types of clients MSPs support. Backing up healthcare data, however, presents a unique set of challenges, due both to compliance requirements like HIPAA and the volume of data that healthcare companies produce. Continue reading

GGNET Technologies Success Story

MSP360 Helps a Chicago MSP to Offer FERPA-Compliant Backup for Schools

MSP360 Helps a Chicago MSP to Offer FERPA-Compliant Backup for Schools

Clients in the education industry may be willing to pay more for managed backup services, but they also demand top-notch reliability for their backups. At the same time, backup operations in this vertical must meet FERPA compliance regulations, which apply to much of the data produced by schools and other educational organizations. Continue reading

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How MSPs Can Maximize Profit and Success with Backup Services

How MSPs Can Maximize Profit and Success with Backup Services

Backup is no longer an optional service, it’s critical. A customer who loses important data is unlikely to be a customer for long. Selling backup services doesn’t have to be hard, and with the right approach and product selection, you can add value, provide insurance for customers, and be profitable at the same time. Continue reading