Networks are complex. Although the people who create a network may be able to store its mapping in their minds, that’s hardly a long-term solution for keeping track of all of the tools and devices that comprise a network. Continue reading
Automation tools have changed the managed service provider landscape forever. These tools have made it possible for network administrators to do what they never thought possible previously. This includes pushing out settings changes and sending updates to hundreds or thousands of users at once. The time saved thanks to these tools is truly priceless. Furthermore, automation tools also make unattended changes flow seamlessly. This makes it easier to make changes when most appropriate for the end user. Continue reading
Our clients who want to store backup data in Amazon S3 Glacier often ask us how best to back it up: Whether to place it in S3 Glacier storage directly, or instead to select S3 generic storage and configure S3 Glacier as the storage class. Although both approaches provide the same end result, there are reasons why you might prefer one method over the other. Keep reading for an overview.
If you find that your Windows security components are suddenly turned off, that might be the first sign of a ransomware attack. On the other hand, these components could simply have been turned off by a user who wanted to stop annoying updates or antivirus messages. Even that, however, opens a gate for possible attack.
Data losses can happen at any time. The only way to protect your customers’ sensitive data fully is to provide them with comprehensive backup and recovery plans. In this guide, we offer tips and best practices to help MSPs decide where to store backup data and how to tailor backup plans to different types of systems.
Remote access tools serve many useful purposes. But they can also create security risks. In fact, over 90 percent of successful ransomware attacks were facilitated by exploits to RDP, one of the most common protocols used by remote access tools. Continue reading
In this article, we offer tips and best practices to help MSPs plan a backup strategy, decide where to store backup data and how to tailor backup plans to different types of systems. Continue reading
So you’re an MSP, and you want to add Security-as-a-Service, or SECaaS, to your offerings. Or, maybe you’re starting a new managed services business and want to focus on security from the start — which would make you a managed security services provider or MSSP. Continue reading
In the past, businesses almost always hired an in-house IT professional to maintain their networks. These professionals had to be on location to resolve any issues when they arose. When the IT professional was unavailable, businesses were forced to deal with lengthy downtimes waiting for help. Continue reading
Do you struggle with how to market your MSP services? Have you tried Facebook ads and Google Adwords and ended up just wasting money? Do you feel like you’re spinning your wheels when it comes to marketing?
There’s no shortage of companies out there offering to help MSPs market their services. Some are great, some just want your money. Continue reading
This week’s guest is Larry Bianculli, managing director, with CCSI who provide MSP and MSSP services in the New York City/Long Island area. CCSI (which stands for Contemporary Computers Services) has been around since 1974. CCSI has always been focused on services, the founders coming from IBM. CCSI has a range of customers from SMB to fortune 500. They have customers around the US as well as overseas. Continue reading
This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007. Continue reading
When backing up a file that is being written, it is impossible to guarantee the integrity of a backup copy of that file. This is typical for backing up documents that are actively being edited, etc. To handle these scenarios, Microsoft Windows uses the Volume Shadow Copy Service (VSS) technology that lets users make backup copies of files or volumes, even when they are in use.
Q1: Can I back up only changed files?
A: Yes, we support incremental backup by default, i.e. only new and modified files will be uploaded after the initial backup.
You can also use block-level backup for files that consist of blocks (e.g. Outlook pst-files). Continue reading
A: We have been running a free license program for 3 years without much success. Now Individuals related to non-profit and education are eligible for a 30% discount which is still substantial. Fill in the form to request a discount.
In very special cases, like a student from a developing country asking for a license, we can still consider granting it for free.
Also, a non-profit organization has to contact us directly, we don't grant licenses to individuals and companies serving non-profits. Although we can discuss certain discounts.
A: MSP360 Backup is a one-time fee product. For example, Desktop Edition costs $49.99 (US) and Windows Server Edition license is $119.99. You can find all the licenses under this link.
You also have to pay cloud storage and transfer fees separately. Check out our Backup Cost Calculator to estimate your costs.
A: 1TB or 5TB limit means that you can at any time have at most 1TB or 5TB of data on the cloud account managed by MSP360 Backup. E.g. you can upload 800 GB, then another 200GB, delete 300GB but you can't exceed the limit. Consider this way we are making our product affordable for users with lower storage requirements.
If you want to back up more data you will need MSP360 Backup Ultimate.
A: You can upgrade by paying the difference. We have an upgrade self-service that will allow you to get an upgrade link https://www.msp360.com/upgrade-license-release.aspx
Make sure to release the license in the Help menu before applying for the upgrade coupon.
