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MSP360 News and Best Articles
Proxmox Backup Community Edition
5 min read

Free Proxmox Backup: MSP360 Community Edition Host-Level Solution

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5 min read

Free Proxmox Backup: MSP360 Community Edition Host-Level Solution

We are excited to announce the release of MSP360 Backup for Proxmox Community Edition, a dedicated build designed to provide a reliable, free Proxmox backup solution at the hypervisor level. This release brings the same powerful, host-level capabilities found in our commercial VM Edition to a completely free product. Built specifically for IT specialists and small teams, this free Proxmox backup software comes with no time restrictions and defined usage limits.

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11 min read

Top Security Features for Microsoft 365 and Google Workspace Backup

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11 min read

Top Security Features for Microsoft 365 and Google Workspace Backup

A 2026 Sophos survey of 2,158 organizations hit by ransomware shows that 66% of those whose data was encrypted recovered it from backup, the highest rate in years, while the share that paid the ransom dropped to 48%. Yet the average recovery bill now sits at $1.7 million, highlighting the critical need for must-have security features for a Microsoft 365 and Google Workspace Backup. Continue reading

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MSP University

Educational Content for MSPs and IT Pros
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4 min read

Getting Started with MSP360 Tickets

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4 min read

Getting Started with MSP360 Tickets

MSP360 Tickets is a ticketing system built into the MSP360 Management Console. It lets you track support issues across your customers' devices, either by opening tickets yourself or by having Backup and RMM incidents open them automatically.

This guide covers what you need to start, how to create and work with tickets, how to turn incidents into tickets without manual entry, and how to give end users access to their own tickets.

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3 min read

MSP360 RMM Gets a Public API for Dashboards, PSA, and BI Tools Integration

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3 min read

MSP360 RMM Gets a Public API for Dashboards, PSA, and BI Tools Integration

With the recent release of MSP360 RMM, we've added a public RMM API.

MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.

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On-demand content

Best and Free Downloadable Assets
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12 min read

Best Backup Exec Alternatives in 2026: A guide to choosing the right solution

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12 min read

Best Backup Exec Alternatives in 2026: A guide to choosing the right solution

Backup Exec has officially entered its end-of-life phase and many are left scrambling for the best Backup Exec alternative. Cloud Software Group ended sales on March 31, 2026. Full end of life hits on April 30, 2029 – which means you still have time, but not the kind that lets you ignore this till Q4 2028.

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MSP Workflow: Core Tasks Streamlined by Backup and RMM Solutions

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MSP Workflow: Core Tasks Streamlined by Backup and RMM Solutions

MSPs play a crucial role in ensuring the smooth functioning of IT systems for their clients. Here at MSP360, we understand the importance of routine maintenance and monitoring in maintaining optimal performance and security. That’s why we’ve outlined the key tasks MSPs should perform and the importance of each workflow to help MSPs deliver top-notch IT support.

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Success stories

MSPs Solving Business Challenges
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5 min read

A Brazilian MSP Increased its Brand Awareness and Security with MSP360

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5 min read

A Brazilian MSP Increased its Brand Awareness and Security with MSP360

As a company founded in 2008 to provide managed services for Linux and Windows servers, PLSS Soluções has plenty of experience in performing backups. But what it lacked until switching to MSP360 was a backup solution that not just kept clients' data safe, but also helped PLSS Soluções pursue its business goals of higher profit margins and stronger brand awareness. Continue reading

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Diatec Group success story
4 min read

Irish MSP Turns to MSP360 for Reliable Microsoft 365 Backups

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4 min read

Irish MSP Turns to MSP360 for Reliable Microsoft 365 Backups

If you’re an MSP who provides managed backup services, your worst nightmare probably goes like this: A client experiences a disruption and needs data restored. But when you go to perform the restoration, you discover that you can’t, because the data wasn’t backed up properly – even though your backup tools told you it was. Continue reading

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