What's new this week in the news for MSPs? Microsoft introduces Azure Space to power satellite initiatives; Coinbase phishing campaign targets Office 365 credentials; Better Cloud initiates its "Discover" platform to expose employee SaaS use; GravityRAT malware now targets Android and macOS devices; Egregor ransomware hits Barnes & Noble; and Microsoft takes down 94% of TrickBot’s servers. Continue reading
If you work with relatively small and few clients, data classification is easy: you need to backup everything, be ready to recover everything and all data should be secure. However, when you manage dozens of clients with hundreds of devices, it becomes harder to implement the same data backup, recovery, and security policy for all the data that your end users operate with. Continue reading
Effective cybersecurity involves a combination of robust automated processes and alert, well-trained employees. This means that you have to deliver cybersecurity training which equips employees to do their job safely, but doesn’t overload them. With that in mind, here are eight dos and don’ts for creating a cybersecurity training program. Continue reading
In MSP360 Managed Backup, you can perform backup and recovery of different services of Microsoft 365 and Google G Suite. In this video, we will review the backup of these two solutions.
Since the user interface, settings and backup capabilities are the same for Microsoft 365 and Google G Suite, we will use the first one as a reference in this video. Continue reading
One-man-show managed IT providers sometimes consider big clients to be milk cows for their business. Indeed, the bigger the customer, the bigger the MRR you get, which allows you to enhance processes, hire people, and, in the long run, prosper. However, bigger clients typically have complex needs. They will demand stricter SLAs, more thought-through operations, and higher-end services.
In this article, we will discuss the services that are valued by medium and enterprise-level businesses that MSPs need to focus on.
So, you feel like it's time to grow your managed IT business to the next level. Your operations are sublime, your services all form a perfect stack, you onboard new clients with ease, and they are excited about how you do your services and praise you month after month. It's time to meet bigger clients and bigger MRRs but, as time passes, you still don't land any that are significantly bigger than your typical lead.
In this article, we will define key tactics to reaching bigger clients and best practices for other MSP sales processes while you are striving towards bigger MRR.
Building a managed backup service that works for your MSP business’s current needs is one thing. Devising a backup solution that will also allow your business to keep growing and meet the backup requirements of the future is another. Continue reading
Managing data backup and recovery on a large scale is challenging, no matter which types of clients MSPs support. Backing up healthcare data, however, presents a unique set of challenges, due both to compliance requirements like HIPAA and the volume of data that healthcare companies produce. Continue reading
Clients in the education industry may be willing to pay more for managed backup services, but they also demand top-notch reliability for their backups. At the same time, backup operations in this vertical must meet FERPA compliance regulations, which apply to much of the data produced by schools and other educational organizations. Continue reading
Chris Wiser and David Gugick, VP Product Management of MSP360, talk about how your MSP can make your cybersecurity services worth any price to overcome those pesky sales objections that you keep getting. Continue reading
How Any Small MSP Can Consistently Secure 1-2 New Managed Services Clients Per Month Despite The Economic Crisis
In order to provide profitable solutions to your clients and grow your business, you need to find and land those clients in the first place...and that's not easy. This time we've teamed up with one of the industries most highly recognized marketing and sales experts, Robin Robins, to help you get more leads, appointments, and sales. Continue reading