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How to Restore a VMware Virtual Machine in MSP360 Managed Backup Service

In this video guide, you will learn how to recover your VMware virtual machine which you’ve backed up with the MSP360 Managed Backup Service solution. We’ll overview both the console and the agent.

How to Restore a VMware Virtual Machine in the MSP360 Managed Backup Service Console

Run the MSP360 Managed Backup Service console and, in the RMM tab, click Remote Management. Click the gear icon near a computer with the Virtual Edition of MSP360 Managed Backup Service, then Show Plans.

Checking Plans in MSP360 Managed Backup Console

Click the plus button and choose VMware from the Restore section. This will launch the Restore Wizard.

Choosing VMware Restore in MSP360 Managed Backup Console

If you want to recover your machine right now, leave the Run restore once option switched on. Otherwise, click Save restore plan and enter a name.

Choosing Whether to Save a Plan in MSP360 Managed Backup Console

In the Restore Type section, you determine what version of your machine to restore – the latest one or one at a particular point of time. In the latter case, enter the date and time for recovery.

Choosing Version to Restore in MSP360 Managed Backup Console

Connect to the host server with your credentials and administrator privileges.

Connecting to Your Server in MSP360 Managed Backup Sevice

Specify the storage where your virtual machine is saved. The console will load a list of machines in this storage. Choose the one (or ones) that you want to recover. Turn the Overwrite the existing virtual machine option on if you want to overwrite your VMware, or enter a new name in the Restore As field to create a new machine.

Choosing the Recovery Destination in MSP360 Managed Backup Sevice

Select a datastore and decide whether or not you want to power the machine off before launching the restore process.

Specifying the Datastore in MSP360 Managed Backup Sevice

In the Compression and Encryption Options section, enter the password that you used to protect the machine when it was backed up. Skip this step if you didn’t set a password.

Entering the Password in MSP360 Managed Backup Sevice

If you want to restore your VMware virtual machine regularly, create a schedule for this by clicking the Recurring option and setting up the recovery frequency. Otherwise, click No schedule (run manually) or specify a date to start the plan.

Schedule Options in MSP360 Managed Backup Sevice

At the end of this section, you can also mark the plan as overdue after a particular period of time from the last success, synchronize the repository before restore, cancel the plan while it’s running if it takes too long, or order the console to run the plan if it was missed. The last three options are not available for a plan that isn’t going to be saved.

Additional Schedule Options in MSP360 Managed Backup Sevice

Set up notifications.

Notifications in MSP360 Managed Backup Sevice

Click Save. The plan is created and sent to the computer that you specified in the first steps. It will be launched immediately if you’ve chosen the Run restore once option; otherwise, the computer will run it at the time you defined in the Schedule Options.

How to Restore a VMware Virtual Machine in MSP360 Managed Backup Service Agent

When you need to restore your VMware virtual machine, launch the agent and click Restore on the Home panel. This will run the Restore Wizard.

Launching the Restore Wizard in MSP360 Managed Backup Agent

Select the storage where you’ve backed up your VM.

Selecting a Storage in MSP360 Managed Backup Service Agent

Next, choose whether you want to run a plan right after you finish customizing it, or to save or schedule it for further usage. In the latter case, name your plan.

Marking a Plan to Save in MSP360 Managed Backup Service Agent

Select the Restore VMware Virtual Machine option.

Selecting What to Recover in MSP360 Managed Backup Service Agent

Now, decide what version to restore. You can recover the latest one or one that was backed up at a particular point in time, or choose the version manually.

Defining a Restore Point in MSP360 Managed Backup Service Agent

Select the virtual machine that you need to restore.

Selecting the Machine to Restore in MSP360 Managed Backup Service Agent

If you choose to restore the machine or files from it manually, in the Restore Source step, right-click on the backup that you need to restore and select the appropriate option. You will be prompted to enter a password if you’ve set one up.

Manual Recovery in MSP360 Managed Backup Service Agent

If you’ve selected Latest version or Point in time, you’ll see another window. Choose the result you need.

  1. A virtual disk (VMware, Hyper-V, RAW, or VirtualBox).Virtual Disks Recovery Option in MSP360 Managed Backup Service Agent
  2. A virtual machine in AWS / Microsoft Azure. Just select an appropriate option.
  3. A fully-fledged VMware virtual machine. Choose Restore to VMware vSphere. This is the most useful option, so we’ll describe this case in detail.

As we’ve chosen a fully fledged machine (VMware vSphere), the server address and credentials are required.

Accessing the Server in MSP360 Managed Backup Service Agent

From the drop-down menu, choose the destination datastore. Additionally, define what to do with machines that are powered on; you can switch them off before restoring or recover “as is”. Power them on after the restore if necessary.

 Choosing the Datastore in MSP360 Managed Backup Service Agent

If you want, you can overwrite existing machines. If you don’t want to do this, change the name in the Restore as field.

Please note: you can’t restore a machine with the same name without selecting the overwriting option.

Choosing How to Restore VM in MSP360 Managed Backup Service Agent

If you’ve used encryption, enter your password.

Encryption Options in MSP360 Managed Backup Service Agent

Create a restore schedule, if needed, or run the plan once. You can also choose to synchronize your repository with the storage before restoring, cancel the plan if the restore takes too long, or run the plan immediately after the computer is powered on, if this plan was missed.

Schedule Options in MSP360 Managed Backup Service Agent

Here’s what the schedule interface looks like.

Schedule Interface in MSP360 Managed Backup Service Agent

Add a script as a pre- or post-plan action, if needed.

Pre-/Post-Actions in MSP360 Managed Backup Service Agent

Customize the notification and logging options.

Notification and Logging Options in MSP360 Managed Backup Service Agent

Check the plan summary and, if all is ok, you’re done. If not, return to the appropriate step using Back and make the necessary changes.

Plan Summary in MSP360 Managed Backup Service Agent

With MSP360 Managed Backup Service, you can easily recover VMware virtual machines as virtual disks or working machines, depending on your needs, and, additionally, restore single files from these machines if necessary. If you have any further questions, please contact our pre-sales team.

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