MSP360 Backup

formerly CloudBerry Backup

Desktops, Windows Server, SQL, Hyper-V, VMware.

Free Download

New

Introducing MSP360 Tickets

Free MSP Ticketing System built into Backup and RMM.

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New Backup and Restore Features

Instant Restore, Proxmox, Hybrid & Synthetic backup to local storage.

BETA

Local Backup for M365/Google

More Flexibility. Better Performance. Lower Costs.

BETA

MSP360 AI Assistant

Skip dashboards and reports. Ask AI Assistant for Managed Backup and get instant insights.

Backup for M365 and Google

Secure Data Protection for Microsoft 365 and Google Workspace

Free Trial

RMM

Reliable Endpoint Management Developed to Save Your Time

Connect

Remote Access With the Highest Security Standards

Free Trial

Free Products

MSP360 RMM Community edition

MSP360 Tickets

CloudBerry Explorer

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MSP Platform

MSP360 offers centralized, all-in-one IT management and data protection MSP software, combining MSP360 Managed Backup, Backup for Microsoft 365 and Google Workspace, MSP360 RMM, MSP360 Managed Connect, and MSP360 Tickets under one management console.

MSP360 Backup

A reliable backup solution supporting multiple platforms, backup types, and cloud storage providers, ensuring comprehensive data protection for businesses of all sizes.

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Supported Platforms

MSP360 offers versatile platform support to ensure comprehensive data protection:

Storage Options

Bring-Your-Own-Storage

Amazon S3, Wasabi Hot Cloud Storage, Backblaze B2, Microsoft Azure, and Google Cloud

Local Storage

MSP360 Backup is compatible with all types of local storage backup devices, including local drives, network shares, and NAS

MSP360 Storage

MSP360 Storage, powered by AWS or Wasabi Hot Cloud Storage, simplifies billing by providing a single invoice for backup licenses and storage

MSP360 Backup Tiers

Free

Start for free - upgrade anytime perfect for getting started

From

$19.99

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On-premise solution best suited for managing up to 5 devices

MSP360 Managed Backup is part of the essential MSP Software.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.

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Assets for MSP360 Backup

MSP360 Managed Backup Best Practices MSP360 Best Practices for Backups and Restores MSP360 Managed Backup Datasheet Video: Getting Started With MSP360 Managed Backup

MSP360 Backup for M365 and Google

MSP360 product line is presented by MSP360 Backup for M365/Google for single-domain data protection, and MSP360 Managed Backup for M365/Google for multi-tenant management.

Explore SaaS Backup Solution

Supported Platforms

MSP360 offers versatile platform support to ensure comprehensive data protection:

Microsoft 365 Backup

Google Workspace Backup

MSP360 Backup Apps Tiers

From

$24/user

_{/ year*}

Cloud-to-cloud solution best suited for managing 1 tenant/domain

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Centralized management console with flexible monthly or annual payments. Ideal for MSPs and large IT departments

MSP360 Managed Backup for M365/Google is a part of the MSP Software.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.

Assets for MSP360 Backup for M365/Google

Webinar: Protecting Your M365 Data: Why Microsoft Isn’t Doing It For You Why You Need to Back Up Google Workspace and How MSP360 Helps Video: Getting Started with MSP360 Managed Backup for M365/Google

MSP360 RMM

Remote monitoring and management software with centralized control, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution to reduce downtime and streamline IT operations.

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Supported Platforms

MSP360 RMM provides comprehensive support for the following operating systems:

Windows

Monitor and manage Windows desktops and servers with MSP360 RMM for streamlined IT operations

MacOS

Ensure seamless macOS monitoring and automation with MSP360 RMM, enabling efficient system management

Linux

Leverage MSP360 RMM to effortlessly monitor and manage multiple Linux distributions

Built-In Tools and Integrations

Managed Connect

Quickly access devices remotely with MSP360 Managed Connect, included free with the MSP360 RMM — no additional license required.

Tickets

RMM alerts create tickets automatically, so every incident converts into tracked action. MSP360 Tickets is free and doesn’t require a separate installment.

ConnectWise PSA

MSP360 RMM integrates with ConnectWise PSA, enabling automated ticket creation based on RMM alerts, helping to accelerate incident resolution

HaloPSA

MSP360 RMM integrates with HaloPSA to streamline billing, reduce response times, and help MSPs meet SLAs, satisfy customers, and scale efficiently.

MSP360 RMM API

MSP360 RMM API lets you build your own integrations with external platforms. Bring RMM data to your existing dashboards like Grafana or SOC panels, wire it into your automation platform and let state changes do the triggering, or create custom reports.

MSP360 RMM Tiers

Free

Fully-featured RMM with usage limited to 50 endpoints

From

$59.99

_{/ month}

An all-in-one RMM solution designed to streamline IT administration. Priced per admin with unlimited endpoints

MSP360 RMM is a part of the MSP Software.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.

Assets for MSP360 RMM

Make the Most of Your MSP360 RMM MSP360 RMM Datasheet Video: Getting Started with MSP360 RMM Guide for MSPs: Maximizing the Benefits of MSP360 RMM Community Edition

MSP360 Connect

A simple, reliable, cross-platform remote desktop solution designed for everyone, with three license options to suit teams of any size and purpose.

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Supported Platforms

MSP360 Connect users can access Windows and macOS devices from any computer or mobile device, including Windows, macOS, iOS, and Android.

Connect from:

Windows, macOS, iOS, and Android

Connect to:

Windows

macOS

MSP360 Connect Tiers

Free

Fast and secure remote access software for personal use with up to 5 devices to connect to

From

$89.99

_{/ year*}

Advanced remote desktop solution with unattended access

MSP360 Managed Connect is a part of the MSP Software.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.

Assets for MSP360 Connect

Guide: Getting Started with MSP360 Connect MSP360 Connect Datasheet Video: Getting Started with MSP360 Connect

MSP360 Tickets

Ticketing system built into the MSP360 Management Console. Manage tickets in the same place you manage endpoints and backups, with tickets created manually or from Backup and RMM alerts.

Explore Ticketing System

Where Tickets Come From

Manual creation

Log a request from a call, email, or chat as a ticket in the console.

Backup alerts

Backup failures create tickets automatically, so nothing sits unnoticed in an alert list.

RMM alerts

RMM alerts create tickets automatically and turn monitoring events into tracked work.

How to Get MSP360 Tickets

Existing customers

Already Using MSP360

MSP360 Tickets is included with MSP360 Managed Backup and MSP360 RMM / RMM CE at no extra cost. Open your console and start creating tickets.

New customers

New to MSP360?

Start with MSP360 RMM Community Edition and Tickets together. Manage tickets and monitor up to 50 endpoints at no cost.

For easy setup with MSP360 Tickets, check our Getting Started Guide.

MSP360 Tickets is a part of the MSP Software.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.

Product Reviews And Customer Feedback

“The IT product for remote access has proven to be a convenient and reliable solution. It provides a stable connection with minimal latency, an intuitive interface...”

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“When you're working in the field it's always how quickly can I get an answer? I don't know the answer. And you guys have always been on top of that for us...”

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Backup and IT Management Software Simplified

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About MSP360

formerly CloudBerry Lab

MSP360 platform combines the number one easy-to-use backup solution to deliver best-in-class data protection, secure remote access software to provide support to customers or team members, painless RMM to handle all aspects of IT infrastructures, and free ticketing system, all under a single pane of glass.