Here at MSP360, we are constantly improving our Backup software and adding new features to make your backup routines more convenient and reliable. In this guide, we introduce the new version of CloudBerry Backup, version 7.2, with an important Immutability feature. Read on to learn more. Continue reading
Nowadays, ransomware attacks aim for essential data assets, such as production databases and backups. If your backups are encrypted by the malefactors, you have only two choices left: to pay the ransom or to forget about your data. Thankfully, there are a range of tactics to protect your backups from ransomware attacks. Continue reading
You’ve heard of ransomware, which is capable of rapidly encrypting and disabling files in a bid to force victims to pay exorbitant ransom fees. Now, there is a new threat to your data: wiper malware. Continue reading
In most cases nowadays, it's simply impractical to store your business backups locally. Moreover, cloud storage solutions have become so cheap, reliable and feature-rich, that they easily outperform any small local storage solution. However, ”the cloud” is just a term that covers hundreds of different possibilities. So, how do you pick one of those hundreds? Continue reading
Over the past year and a half, many people’s working lives have been turned upside down due to the pandemic and the sudden transition to remote work. As part of that, organizations have had to rethink how they use and optimize many of the tools at their disposal in order to remain effective and efficient as organizations. One area where this has taken place is around backup and disaster recovery (BDR). Continue reading
Contrary to what some IT professionals believe, backups are not ”set it and forget it”. You need to plan their execution carefully, and build and set up a solution. You should then expect to have to fix issues from time to time, until your setup is flawless. Continue reading
Vendor lock-in is a thing of the past. It’s all too easy for MSPs today to discover alternative solutions when they’re determined to cut costs, find better support or track down superior products in the market. MSPs should apply the same line of thought to building backup and disaster recovery (BDR) strategies for their customers. Continue reading
One important step in planning your backup strategy is choosing a backup solution that will fit your needs. It should be compatible with your IT infrastructure and be able to back up all your vital data – not only files and folders, but also system images, servers, etc. In this article, we compare native Windows backup tools and MSP360 Managed Backup Service. Continue reading
Some believe that backups are a routine that should be set and forgot about. Such people also believe that ransomware attacks, downtime caused by hardware failures, and human mistakes that lead to data loss are things that happen to people in the news, or topic starters on Reddit – in other words, to someone else. Continue reading
The “as a service” model refers to a solution, a platform, or a product that is provided and managed for an internal or external client by a third-party agent. This model is popular nowadays due to its flexibility and simplicity for the customer. You don’t need to find, test, and integrate the solution yourself; you just have to find a solutions provider, who will manage everything IT, leaving you with only the business-related tasks.
Needless to say, there is everything as a service nowadays, starting from analytics up to quality assurance. In this article, though, we will discuss why and how to implement backup as a service within an organization.
What Is Backup as a Service?
The backup as a service model, or BaaS for short, applies to backup management performed by a third-party service provider for its customer. Backup management typically includes:
- Data classification and backup planning
- Backup solution setup and management
- Backup cloud and local storage management
- Recovery plans and procedures procurement
The BaaS model allows an end user to delegate all data backup needs to a service provider, ensuring data safety according to service level agreements between parties. It's a perfect model for both small companies without an internal IT department, who can rely on a provider to perform IT routines for them, and for big companies who want to build an ITSM/ITIL-style relationship between their departments.
Why Do SMBs Need Cloud Backup as a Service?
According to a study by the National Cyber Security Alliance, 37% of SMBs who have experienced data loss have suffered a financial loss, 25% have filed for bankruptcy and 10% went out of business.
With the number of cybersecurity attacks growing each year and IT infrastructures getting more complex, it is clear why organizations should employ the more user-friendly and convenient BaaS model. Here are more pros for it:
- Client-oriented. Backup as a service is not a solution, but a service, oriented towards solving a given client's tasks and challenges. In other words, it's customized based on their needs.
- Budget-friendly. BaaS providers always build their solutions based on the client's existing budget. The costs of buying a solution, backup and data management, and developing backup and disaster recovery plans are embedded into the proposition. External backup as a service providers typically use a pay-as-you-go model, which allows budgets to be optimized on the go.
- Simplified backup management. Since BaaS providers do the management, it's safe to say that it only remains for the client to define where there's a need to backup and recover data.
Further reading 6 Benefits of Backup as a Service
Backup as a Service Challenges
However, on the other hand, there are several challenges and concerns regarding the integration of the cloud backup as a service model within an organization. These factors need to be considered, so you can make a well-rounded decision:
- Less control over processes and infrastructure. If the third-party storage provider hosting your data experiences an outage, you could lose it. Also, your data could be compromised. So, choose BaaS providers who work with the most reliable cloud storage solutions out there.
- Higher bandwidth consumption. Although BaaS providers will still provide you with local backup, they typically aim for cloud storage as their first storage solution. That means you will have higher requirements for bandwidth and higher bandwidth consumption during backup and recovery operations.
- Inaccessible data due to Internet outage. The classic BaaS approach relies on cloud solutions; hence, if you have no Internet connection, you can neither back up nor recover your data. To deal with that concern, most of BaaS providers nowadays include all types of local backup in their proposition.
How Do You Employ a BaaS Provider?
At this point, you may be wondering how to find an external BaaS provider, or how to develop an in-house backup as a service solution?
If you are looking for a provider to do backups for you, contact several big companies on the market. They will be able to assess your budget and needs, define the proposition and outline the service level agreement. Together you should classify your data, and define the backup and recovery methods for the various platforms and operating systems you use.
If you are building an in-house BaaS solution, you should first define the needs of your business and establish your recovery point and recovery time objectives in order to find the appropriate software and, if needed, hardware. Thus, you also need to classify the data, choose the platforms for backup, and put together a backup and disaster recovery plan.
Choosing a Cloud Backup as a Service Vendor
It's not always easy to choose a vendor that will provide you with backup as a service. If you are having a hard time picking one, here's a screening list that should help you:
- Does the provider support all your operating systems and platforms?
- Do they support cloud and local backups?
- Will they create a backup and disaster recovery plan for you?
- Will they base their estimates on your RTO and RPO requirements?
- Do they have 24/7 support for emergency situations?
- How will they secure your data in transit and at rest?
If you have several candidates with greatly varying price points for a similar offering, find out why there is such a difference. Remember, the best choice is not always the cheapest nor, indeed, the most expensive solution.
Further reading 4 'Must-Have' Features of the Managed Backup Software
MSP360's Backup Solution for SMBs
If you are looking for a ready BaaS solution for your own business, MSP360 Managed Backup Service will provide you with everything you need – a flexible cross-platform backup solution that is managed from a single pane of glass. You won't need to build a costly local infrastructure, as MSP360 is integrated with the biggest cloud storage providers out there and also provides you with local backup options for better data protection.
Sign up for a free trial of MSP360 Managed Backup Service today!
By now, you’ve probably noticed that backup-related terminology can be pretty confusing at times. So, of course, it’s understandable if you occasionally find yourself lost or, perhaps, having trouble choosing the appropriate backup configuration. Continue reading