MSP university
Read and watch our best educational content about MSP360 Managed Backup, MSP marketing, sales, business development and backup
Managing Administrators in MSP360 Managed Backup Service

In this guide we overview how you can create and manage administrators in your MSP360 MBS

1 lessons
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Endpoints, Users and Companies in MSP360 Managed Backup Service

This guide overviews three main entities and their hierarchy in MSP360 Managed Backup Service – en...

1 lessons
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Managed Backup Security Best Practices

In this guide we are discussing ways to secure your MSP360 Managed Backup web console and the backup sol...

1 lessons
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How MSPs Can Win Bigger Clients: 3 Essential Steps

Learn how you can find and land bigger clients, and grow your MSP to the next level.

3 lessons
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Guide to Becoming a Cloud-First MSP

Learn how to cloud-first and make your managed services more flexible and cost-efficient.

4 lessons
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HR for MSPs: Essentials of Critical Human Resources Topics

Discover the basics of critical MSP HR  processes like recruiting, onboarding, and retention.

5 lessons
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How to Sell Managed Services to SMBs

Read for a primer on selling managed services, and find guides to selling BaaS, DRaaS, and more.

4 lessons
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Mastering Customer Service for MSPs

Learn how you can provide positive customer service to your MSP clients.

4 lessons
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Guide to Backup Management for MSPs

Learn how to build a successful backup and recovery operation to back up your clients’ data.

4 lessons
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Understanding Business Processes for MSPs: Finance and Profitability

Learn the essential things to know about managing finances for an MSP business.

4 lessons
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3 Ways MSPs Make Mistakes with Creating Backups

Learn about more common backup mistakes MSPs make and how to avoid them.

4 lessons
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How to Protect Against Ransomware

Learn about ransomware protection strategies, and tips on using backups to keep your clients’ business s...

3 lessons
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How to Create MSP Documentation: Baseline Principles

Here’s a breakdown of everything MSPs need to know about proper documentation.

5 lessons
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Backup Best Practices for MSPs

This guide offers tips and best practices to help MSPs plan a backup strategy.

4 lessons
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The Compact Guide to Providing Managed Security Services

This guide shows how to focus on security and how to add these services to portfolio.

4 lessons
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Introduction to Remote Access for MSPs

This guide covers benefits, best practices and security considerations for remote access.

4 lessons
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The Comprehensive Guide to MSP Sales

This guide offers tips on how to implement sales operations for your MSP business.

4 lessons
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Easy MSP Marketing: How to Start So It Works

In this guide, we cover basics of MSP marketing and offer tips for managed IT providers of all sizes

4 lessons
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Guide to Network Design

This network design guide offers tips on network hardware selection, setup, security and more.

5 lessons
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The Basics of Managing Your Linux System

This guide covers all critical and fundamental Linux management basics.

4 lessons
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Starting an MSP Business

This guide covers all stages of starting an MSP business.

5 lessons
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Disaster Recovery as a Service (DRaaS) Overview for MSPs

Disaster recovery is one of the most popular MSP services. Discover how to effectively embed it to your ...

4 lessons
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Guide to Staying Safe from Phishing

Phishing is one of the most popular intrusion methods to the IT infrastructure of the organization. Lear...

4 lessons
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MSP’s Guide to Local Storage as a Backup Destination

Learn how to build a safe local backup storage within any budget

2 lessons
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Azure as a Backup Storage Destination

Microsoft Azure has developed one of the biggest and safest cloud storage solutions on the market. Learn...

2 lessons
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SQL Server Backup and Restore: Overview and Best Practices

Learn how to perform backup and recovery of Microsoft SQL Server.

3 lessons
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Amazon S3 as a Backup Storage Destination

Learn about Amazon S3 storage classes, security features and other essentials to add it to your backup s...

4 lessons
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Microsoft Exchange Backup Guide

Learn about Microsoft Exchange backup and recovery basics and practices

4 lessons
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Full System Backup and Restore Guide

Learn about Windows file-level, full-system, and application-aware backup and recovery

4 lessons
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Backup Types Comparison

Learn the difference between full, block-level, differential, incremental and synthetic full backup

5 lessons
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