MSP University
Read and watch our best educational content about MSP360 Managed Backup, MSP marketing, sales, business development and backup
Products
Getting Started with MSP360 Managed Backup Service
1 lesson 4 min read

In this video we will overview how to start a trial of MSP360 Managed Backup Service, choose the test st...

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Products
MSP360 Managed Backup Console Overview
1 lesson 12 min read

This guide overviews MSP360 Managed Backup Web console, each of its tabs, most popular features, and pro...

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Business
Starting an MSP Business
5 lessons 97 min read

This guide covers all stages of starting an MSP business.

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BDR
Backup Types Comparison
5 lessons 42 min read

Learn the difference between full, block-level, differential, incremental and synthetic full backup

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BDR
Full System Backup and Restore Guide
4 lessons 40 min read

Learn about Windows file-level, full-system, and application-aware backup and recovery

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BDR Business
Disaster Recovery as a Service (DRaaS) Overview for MSPs
4 lessons 82 min read

Disaster recovery is one of the most popular MSP services. Discover how to effectively embed it to your ...

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Business
Creating an Effective MSP Help Desk
5 lessons 51 min read

Learn how to set up an effective MSP help desk and best practices that will keep your help desk organize...

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BDR
Backup Best Practices for MSPs
4 lessons 39 min read

This guide offers tips and best practices to help MSPs plan a backup strategy.

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Security
How to Protect Against Ransomware
3 lessons 23 min read

Learn about ransomware protection strategies, and tips on using backups to keep your clients’ business s...

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Business
MSP Marketing: How to Start So It Works
5 lessons 87 min read

In this guide, we cover basics of MSP marketing and offer tips for managed IT providers of all sizes

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Business
How to Sell Managed Services to SMBs
4 lessons 49 min read

Read for a primer on selling managed services, and find guides to selling BaaS, DRaaS, and more.

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Business Security
Guide to Providing Managed Security Services
4 lessons 46 min read

This guide shows how to focus on security and how to add these services to portfolio.

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Business
Mastering Customer Service for MSPs
4 lessons 36 min read

Learn how you can provide positive customer service to your MSP clients.

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Business
The Comprehensive Guide to MSP Sales
4 lessons 38 min read

This guide offers tips on how to implement sales operations for your MSP business.

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Security
Guide to Staying Safe from Phishing
4 lessons 64 min read

Phishing is one of the most popular intrusion methods to the IT infrastructure of the organization. Lear...

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Business
Guide to MSP Finance and Profitability
4 lessons 34 min read

Learn the essential things to know about managing finances for an MSP business.

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Business
HR for MSPs: Essentials of Critical Human Resources Topics
5 lessons 36 min read

Discover the basics of critical MSP HR  processes like recruiting, onboarding, and retention.

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BDR Storage
Amazon S3 as a Backup Storage Destination
4 lessons 48 min read

Learn about Amazon S3 storage classes, security features and other essentials to add it to your backup s...

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BDR Storage
Azure as a Backup Storage Destination
3 lessons 39 min read

Microsoft Azure has developed one of the biggest and safest cloud storage solutions on the market. Learn...

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Business
How to Create MSP Documentation: Baseline Principles
5 lessons 49 min read

Here’s a breakdown of everything MSPs need to know about proper documentation.

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Business
Guide to Network Design
5 lessons 71 min read

This network design guide offers tips on network hardware selection, setup, security and more.

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Business
How MSPs Can Win Bigger Clients: 3 Essential Steps
3 lessons 29 min read

Learn how you can find and land bigger clients, and grow your MSP to the next level.

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Business
Guide to Becoming a Cloud-First MSP
4 lessons 32 min read

Learn how to cloud-first and make your managed services more flexible and cost-efficient.

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BDR
Guide to Backup Management for MSPs
4 lessons 32 min read

Learn how to build a successful backup and recovery operation to back up your clients’ data.

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Products
How to Create a Custom Build for MSP360 Managed Backup
1 lesson 3 min read

Learn how to create the needed build in the MSP360 Managed Backup Service and manage additional settings...

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Products
Endpoints, Users and Companies with MSP360 Managed Backup Service
1 lesson 4 min read

This guide overviews three main entities and their hierarchy in MSP360 Managed Backup Service – en...

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Products
Managing Administrators with MSP360 Managed Backup Service
1 lesson 3 min read

In this guide we overview how you can create and manage administrators in your MSP360 MBS

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Products
Getting Started with MSP360 Managed Backup and Amazon S3
1 lesson 6 min read

In this guide, we overview how you can easily add an Amazon S3 account to MSP360 Managed Backup and run ...

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Products
Getting Started with MSP360 Managed Backup and Microsoft Azure
1 lesson 4 min read

In this video, we overview how you can easily add a Microsoft Azure acco...

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Products
Getting Started with MSP360 Managed Backup and Google Cloud Storage
1 lesson 5 min read

In this video, we overview how you can easily add a Google Cloud Storage...

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Products
Getting Started with MSP360 Managed Backup and Backblaze B2
1 lesson 4 min read

In this video, we overview how you can easily add a Backblaze B2 storage...

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Products
Getting Started with MSP360 Managed Backup and Wasabi
1 lesson 4 min read

In this video, we overview how you can easily add a Wasabi storage accou...

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Products
Remote Monitoring and Management in MSP360 Managed Backup Service
1 lesson 5 min read

Learn how to control all aspects of your MSP360 MBS backup and recovery operations

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Products
Security Best Practices with MSP360 Managed Backup
1 lesson 5 min read

In this guide we are discussing ways to secure your MSP360 Managed Backup web console and the backup sol...

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Products
Microsoft 365 and G Suite Account Configuration in MSP360 Managed Backup
3 lessons 15 min read

In this series, we discuss account setup, backup and recovery process of MSP360 Backup for Microsoft 365...

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Products
Getting Started with MSP360 Managed Remote Desktop
4 lessons 37 min read

Learn how to remotely connect to your clients’ endpoints with MSP360 Managed Remote Desktop

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Products
Notifications and Reporting in MSP360 Managed Backup Service
2 lessons 17 min read

Discover how to customize email service settings in Managed Backup Service: use your own SMTP server or ...

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Products
Setting Up Your Branding in Managed Backup Service
1 lesson 8 min read

Learn how to create your own branding to personalize your services in Managed Backup Software.

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Products
How to Create a File-Level Backup Plan with MSP360 Managed Backup
1 lesson 10 min read

Learn how to create a file-level backup plan with MSP360 Managed Backup.

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Products
Setting Up Retention Policy in MSP360 Managed Backup Service
1 lesson 9 min read

Discover how the retention policy works and how to customize it in MSP360 Managed Backup Service.

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Products
SQL Server Backup in MSP360 Managed Backup Service
1 lesson 10 min read

Learn how to back up your Microsoft SQL Server with all its regular changes and lots of data using MSP36...

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BDR Business
3 Ways MSPs Make Mistakes with Creating Backups
4 lessons 17 min read

Learn about more common backup mistakes MSPs make and how to avoid them.

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Business
Introduction to Remote Access for MSPs
4 lessons 41 min read

This guide covers benefits, best practices and security considerations for remote access.

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BDR Storage
MSP’s Guide to Local Storage as a Backup Destination
2 lessons 20 min read

Learn how to build a safe local backup storage within any budget

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Products
Remote Deploy Feature in Managed Backup Service: Overview
3 lessons 40 min read

Discover how to use the Remote Deploy feature to speed up your work with multiple computers.

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BDR
Microsoft Exchange Backup Guide
4 lessons 40 min read

Learn about Microsoft Exchange backup and recovery basics and practices

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BDR
SQL Server Backup and Restore: Overview and Best Practices
3 lessons 44 min read

Learn how to perform backup and recovery of Microsoft SQL Server.

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Business
The Basics of Managing Your Linux System
4 lessons 40 min read

This guide covers all critical and fundamental Linux management basics.

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Products
MSP360 Managed Backup Service: Deleting Backup Files with PowerShell
1 lesson 7 min read

Learn how to utilize the Managed Backup Service PowerShell module to delete all the data from a backup p...

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