MSP University
Read and watch our best educational content about MSP360 Managed Backup, MSP marketing, sales, business development and backup
Business
Starting an MSP Business
5 lessons 95 min read

This guide covers all stages of starting an MSP business.

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BDR
Backup Types Comparison
5 lessons 43 min read

Learn the difference between full, block-level, differential, incremental and synthetic full backup

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BDR
Full System Backup and Restore Guide
4 lessons 44 min read

Learn about Windows file-level, full-system, and application-aware backup and recovery

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BDR Business
Disaster Recovery as a Service (DRaaS) Overview for MSPs
4 lessons 81 min read

Disaster recovery is one of the most popular MSP services. Discover how to effectively embed it to your ...

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Business
Creating an Effective MSP Help Desk
5 lessons 56 min read

Learn how to set up an effective MSP help desk and best practices that will keep your help desk organize...

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BDR
Backup Best Practices for MSPs
4 lessons 39 min read

This guide offers tips and best practices to help MSPs plan a backup strategy.

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Security
How to Protect Against Ransomware
3 lessons 22 min read

Learn about ransomware protection strategies, and tips on using backups to keep your clients’ business s...

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Business
MSP Marketing: How to Start So It Works
4 lessons 32 min read

In this guide, we cover basics of MSP marketing and offer tips for managed IT providers of all sizes

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Business
How to Sell Managed Services to SMBs
4 lessons 50 min read

Read for a primer on selling managed services, and find guides to selling BaaS, DRaaS, and more.

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Business Security
Guide to Providing Managed Security Services
4 lessons 47 min read

This guide shows how to focus on security and how to add these services to portfolio.

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Business
Mastering Customer Service for MSPs
4 lessons 36 min read

Learn how you can provide positive customer service to your MSP clients.

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Business
The Comprehensive Guide to MSP Sales
4 lessons 44 min read

This guide offers tips on how to implement sales operations for your MSP business.

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Security
Guide to Staying Safe from Phishing
4 lessons 67 min read

Phishing is one of the most popular intrusion methods to the IT infrastructure of the organization. Lear...

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Business
Guide to MSP Finance and Profitability
4 lessons 34 min read

Learn the essential things to know about managing finances for an MSP business.

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Business
HR for MSPs: Essentials of Critical Human Resources Topics
5 lessons 35 min read

Discover the basics of critical MSP HR  processes like recruiting, onboarding, and retention.

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BDR Storage
Amazon S3 as a Backup Storage Destination
4 lessons 55 min read

Learn about Amazon S3 storage classes, security features and other essentials to add it to your backup s...

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BDR Storage
Azure as a Backup Storage Destination
2 lessons 31 min read

Microsoft Azure has developed one of the biggest and safest cloud storage solutions on the market. Learn...

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Business
How to Create MSP Documentation: Baseline Principles
5 lessons 50 min read

Here’s a breakdown of everything MSPs need to know about proper documentation.

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Business
Guide to Network Design
5 lessons 75 min read

This network design guide offers tips on network hardware selection, setup, security and more.

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Business
How MSPs Can Win Bigger Clients: 3 Essential Steps
3 lessons 27 min read

Learn how you can find and land bigger clients, and grow your MSP to the next level.

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Business
Guide to Becoming a Cloud-First MSP
4 lessons 34 min read

Learn how to cloud-first and make your managed services more flexible and cost-efficient.

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BDR
Guide to Backup Management for MSPs
4 lessons 31 min read

Learn how to build a successful backup and recovery operation to back up your clients’ data.

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Products
Getting Started with MSP360 Managed Backup Service
1 lessons 2 min read

In this video we will overview how to start a trial of MSP360 Managed Backup Service, choose the test st...

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Products
How to Create a Custom Build for MSP360 Managed Backup
1 lessons 2 min read

Learn how to create the needed build in the MSP360 Managed Backup Service and manage additional settings...

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Products
Getting Started with MSP360 Managed Remote Desktop
1 lessons 3 min read

Learn how to remotely connect to your clients’ endpoints with MSP360 Managed Remote Desktop

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Products
Security Best Practices with MSP360 Managed Backup
1 lessons 5 min read

In this guide we are discussing ways to secure your MSP360 Managed Backup web console and the backup sol...

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Products
Endpoints, Users and Companies with MSP360 Managed Backup Service
1 lessons 3 min read

This guide overviews three main entities and their hierarchy in MSP360 Managed Backup Service – en...

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Products
Remote Monitoring and Management in MSP360 Managed Backup Service
1 lessons 4 min read

Learn how to control all aspects of your MSP360 MBS backup and recovery operations

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Products
Managing Administrators with MSP360 Managed Backup Service
1 lessons 2 min read

In this guide we overview how you can create and manage administrators in your MSP360 MBS

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BDR Business
3 Ways MSPs Make Mistakes with Creating Backups
4 lessons 18 min read

Learn about more common backup mistakes MSPs make and how to avoid them.

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Business
Introduction to Remote Access for MSPs
4 lessons 42 min read

This guide covers benefits, best practices and security considerations for remote access.

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BDR Storage
MSP’s Guide to Local Storage as a Backup Destination
2 lessons 22 min read

Learn how to build a safe local backup storage within any budget

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BDR
Microsoft Exchange Backup Guide
4 lessons 41 min read

Learn about Microsoft Exchange backup and recovery basics and practices

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BDR
SQL Server Backup and Restore: Overview and Best Practices
3 lessons 45 min read

Learn how to perform backup and recovery of Microsoft SQL Server.

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Business
The Basics of Managing Your Linux System
4 lessons 45 min read

This guide covers all critical and fundamental Linux management basics.

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