We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
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Seize the Budget Season: Why MSPs Should Accelerate Marketing Now
Your customers are already planning for the new year. Once again, IT spending will likely be reduced overall, putting you as a managed service provider (MSP) on the defensive and forcing you to prove your worth to your customers. Getting ahead of this can make all the difference for you and your team.
Strategies for MSPs to Handle Late Payments and Protect Cash Flow
While occasional late payments may not impact your business significantly, frequent occurrences can change the situation considerably.
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Employee Protection 101: Defending Against Abuse from Clients
Abuse by clients is unacceptable. Unfortunately, managed service providers (MSPs) face abusive clients every day. As an MSP, you should not let a client abuse your employees.
When Referrals Run Dry: Strategies for MSPs to Generate New Leads
As a managed service provider (MSP), what should you do if your referrals run dry? At this point, don't panic — you don't have to face this worst-case scenario on your own.
Before your referrals run dry, use these strategies to consistently generate leads.
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A Security-First Approach: Enhancing Backup and IT Management for MSPs
In today's current threat landscape, managed service providers (MSPs) should prioritize security to enhance their backup and IT management services. By adopting a security-first approach, MSPs can protect their customers against current and evolving threats. They can also distinguish themselves from their rivals in a highly competitive global marketplace.
Fresh Ideas for MSPs to Promote Cybersecurity Awareness
As a managed service provider (MSP), you prioritize cybersecurity. You want your customers to understand how to defend against cyberattacks. To date, you may have produced educational materials to help you teach customers about cyber threats. In spite of your best efforts, there's still plenty of room for improvement.
Why Contract-Free Relationships With Vendors Are the Future for MSPs
For managed service providers (MSPs), creating contracts with vendors may seem like a great idea. These agreements define the terms and conditions between you and your vendors. The downside is that they are difficult to break. If a vendor fails to live up to its end of the bargain, your business and its customers may suffer the consequences.
3 Key Strategies MSPs Can Use to Elevate Cybersecurity Awareness
As a managed service provider (MSP), you help businesses defend against cybersecurity attacks. However, the cybersecurity services you provide are only as strong as the people behind them. With a clear focus on cybersecurity awareness, you can teach companies how to keep pace with current and emerging threats. On top of that, these businesses will be able to get the most value out of your security services.
Report: Resilient Organizations Against Rapidly Evolving Threats
There’s an urgent problem plaguing managed service providers (MSPs) and other organizations around the globe — far too many are ill-equipped to handle ever-evolving cybersecurity threats, but think they’re doing just fine.
Essentials of Third-Party Patch Management: Impact and Importance
Managed service providers (MSPs) understand the importance of being proactive regarding security threats, data breaches, or issues that may cause operational slowdowns. One solution helps safeguard against all this and more — third-party patch management.
Three Strategies for MSPs to Enhance Client Retention
For managed service providers (MSPs), clients are much more than transactions. By approaching each client relationship as a partnership, you clearly signal your expectations, encouraging your clients to recognize a mutually beneficial relationship.
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