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Will Ransomware Drive Innovation in 2023?

Will Ransomware Drive Innovation in 2023?

Will Ransomware Drive Innovation in 2023?

Cyber-threats were at an all-time high in 2022, with ransomware attacks in many cases leading the way in terms of both number of attacks and impact. Attacks in 2021 grabbed headlines, with incidents at Colonial Pipeline, Kaseya, JBS Foods, and countless other businesses. Those attacks continued throughout 2022, impacting state and local governments, schools, hospitals, and more. Continue reading

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How Deep Learning is Changing the Cybersecurity Space

How Deep Learning Is Changing the Cybersecurity Space

How Deep Learning Is Changing the Cybersecurity Space

The advancement of technology over the past decade, particularly in artificial intelligence (AI), has created incredible new opportunities for managed services providers (MSPs) that help support clients with their technology needs, as well as the potential to leverage these technologies for their use. Continue reading

Why Single-Pane-of-Glass Software Is Ideal for MSPs

Why Single-Pane-of-Glass Software Is Ideal for MSPs

Why Single-Pane-of-Glass Software Is Ideal for MSPs

One of the crucial factors for any business leader to consider is the tools they're putting in place to deliver excellent outcomes. This is especially true for a managed service provider (MSP), as the tools they use provide the foundation for the technology and services they can offer customers. Continue reading

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Simple Ways MSPs Can Build Recurring Revenue

Simple Ways MSPs Can Build Recurring Revenue

Simple Ways MSPs Can Build Recurring Revenue

When building a successful managed services provider (MSP) practice, the core is consistently delivering customers the best technology and services possible. But, regarding the business side, it is all about building recurring revenue, which allows the MSP to fuel its operations and ensure stable, long-term growth. Continue reading

MSP Sales Skills

MSP Sales Skills

MSP Sales Skills

The pandemic has seriously disrupted the MSP sales process in recent years, and while we navigate the new normal, it is still uncertain how much longer we will all have to put up with this. What are the top sales talents your team needs in order to succeed, so that your MSP firm can expand, since growth requires sales? Continue reading

Why MSPs Get a Bad Rap From Techs, and How to Change That

Why MSPs Get a Bad Rap From Techs, and How to Change That

Why MSPs Get a Bad Rap From Techs, and How to Change That

Hiring the best talent is one of the most assured ways for a managed services provider (MSP) to deliver top-notch services and technology solutions to its customers. However, a talent shortage of millions of qualified IT staff and more experienced technicians is making it harder than ever for MSPs to find the talent they need at a price they can afford. Continue reading

MSP Outsourcing Tips

MSP Outsourcing Tips

MSP Outsourcing Tips

Customers rely on MSPs to provide important and often sensitive IT services, and many MSPs are hesitant to move those services to an outsourced model. Data security is extremely important and sometimes customers can feel their proprietary data is being “shared”. Letting outsourced employees handle critical customer requests opens up risks that many managers aren’t comfortable with. Will the outsourced employee handle private information responsibly? Will they have the skills to service my customers? Will there be communication issues? Continue reading

Top 5 Common Cybersecurity Attacks MSPs Should Know in 2022

Top 5 Common Cybersecurity Attacks MSPs Should Know in 2022

Top 5 Common Cybersecurity Attacks MSPs Should Know in 2022

Over the past few years, we have seen cyberattacks rise at an astronomical rate, causing harm to businesses, governments, and individuals alike. According to reviews of threats in 2021, threats rose across nearly every category over the past year, and headlines showed the impacts these attacks could have on the businesses they affected. Continue reading

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