There are many data backup tools on the market, and they’re all capable of performing basic data backup operations. The key differentiators between generic backup solutions and those that go the extra mile, however, lie in the levels of manageability, reliability and support that these products deliver. Continue reading
If you’re an MSP, it’s one thing to hear about what could go wrong with your customers’ data and infrastructure. It’s another to live through full-blown disasters like ransomware attacks and office fires. But these are exactly the types of disruptions that PC Wizard, a Connecticut-based MSP, has faced -- and conquered -- in its mission to deliver flawless managed IT services to its clients. Continue reading
When it comes to backup software, flexibility matters. Backup tools that take a one-size-fits-all approach by giving users minimal customization are poorly suited to meet the needs of the diverse MSP market. That is one of the takeaways from the story of RAB-ITT, an American MSP that provides managed services for small businesses. The company recently migrated from SolarWinds Backup to MSP360 Managed Backup, due in part to its need for a more flexible backup platform. Continue reading
Building a managed backup service that works for your MSP business’s current needs is one thing. Devising a backup solution that will also allow your business to keep growing and meet the backup requirements of the future is another. Continue reading
Managing data backup and recovery on a large scale is challenging, no matter which types of clients MSPs support. Backing up healthcare data, however, presents a unique set of challenges, due both to compliance requirements like HIPAA and the volume of data that healthcare companies produce. Continue reading
Clients in the education industry may be willing to pay more for managed backup services, but they also demand top-notch reliability for their backups. At the same time, backup operations in this vertical must meet FERPA compliance regulations, which apply to much of the data produced by schools and other educational organizations. Continue reading
Los Angeles-based Ariento provides fully managed IT services and cybersecurity solutions to more than a thousand small businesses spread across the United States. The company allows small business owners to focus on running their businesses, while Ariento handles all of their IT needs. Continue reading
The key to success as an MSP is to grow your customer base without increasing your operating expenses. Here’s the story of how a medium-sized MSP achieved that goal by leveraging the efficiencies of MSP360 Managed Backup and Wasabi cloud storage to power its managed backup services. Continue reading
When you’re choosing software to build a managed backup service, be sure to look out for hidden fees. That’s the takeaway from the story of LAN Systems, a midsize MSP based in the Atlanta, Georgia area that struggled with unexpected costs in its initial backup solution, prior to switching to MSP360 Managed Backup.
CloudReso provides managed backup services to hundreds of businesses. Given that the MSP was founded in 2018, turning to the cloud for its backup storage needs was an easy decision. Yet the company faced a more difficult challenge in finding managed backup software that fits its needs -- especially when it came to white-labeling its backup services in order to offer them under its own brand. Continue reading
Delivering reliable data backup services is challenging in any setting. But for MSPs who work with clients in regions prone to natural disasters, such as California, backing up data reliably is even more difficult — especially if customers expect the option of being able to store data locally as well as in the cloud. Continue reading
