MSP360 Managed Connect

Scalable remote support software designed for MSPs and IT departments of all sizes. Connect to unlimited devices at any time and centrally manage all your remote connections from a single platform. Licensed per admin.

MSP360 Managed Connect - Solution Tailored to Your Needs

Remote Support

Remotely connect to users’ machines and provide efficient IT support anytime and anywhere.

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Remote Access

Secure and reliable remote access for everyone — connect to devices anytime, anywhere with MSP360 Connect.

Work from anywhere

Windows Device Access

Securely connect to and control remote Windows PCs from anywhere.

See collaboration features

Web-Based Connections

Connect to Windows remote devices directly from your browser without installing an application on your computer.

Access Windows devices

Simple & Transparent Pricing

With MSP360 Managed Connect, you’re licensed per admin and can manage unlimited endpoints from the web control panel.

No contract required

Pay monthly or annually

No platform fees

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Why Choose MSP360 Managed Connect?

With an advanced feature set and a centralized web console, MSP360 Managed Connect ensures seamless assistance and powerful remote support capabilities.

Unlimited concurrent sessions

Effortlessly manage and control multiple devices at the same time, without any limitations. MSP360 Connect allows you to initiate and maintain several remote sessions simultaneously.

Fast and stable connection

Enjoy fast, real-time remote access powered by WebRTC technology, ensuring minimal delays and consistent performance.

Advanced security

2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection.

Multi-monitor support

Connect to devices with multiple monitors and easily switch between them, or view all.

File transfer

Quickly and securely transfer files during a remote session. MSP360 Connect ensures efficient sharing without interruptions.

Session recording

Record your remote sessions and meetings, then play them back via a built-in Session Player.

Text and voice chat

Communicate instantly during sessions through built-in text and voice chat to streamline support and collaboration.

Multi-user sessions

Collaborate with team members by joining ongoing remote sessions. Work together in real time to solve problems or share knowledge seamlessly.

Unattended access

Securely connect to remote devices even when no one is present on the other end, without requiring approval or manual intervention.

Unlimited devices to access

Connect to as many devices as needed with no restrictions. Handle client system troubleshooting and efficiently manage numerous workstations with MSP360 Connect.

Centralized management

Streamline the way you manage remote connections with a single, easy-to-use web console. Overview, run and manage your remote connections with ease.

Web-based remote access

Access remote devices via a browser without having to install the MSP360 Connect app on your computer. Simply log into the MSP360 web console and connect.

Mass deployment

Improve the setup process by creating company-specific agents tailored to your needs. Deploy these agents across multiple endpoints in bulk to save your time.

Reporting

See full statistics on which of your team members has run a session, what endpoint they connected to, and for how long.

Black screen and lock input

Enhance security and focus during remote sessions by temporarily blacking out the user’s screen and disabling input.

Remote printing

Print files from a remote computer directly to your local printer, saving time and improving convenience.

Integration with HaloPSA

MSP360 Connect integrates with HaloPSA to streamline remote support by allowing session launches directly from HaloPSA using MSP360 Connect.

Built for MSPs

MSP Platform

MSP360 Managed Connect is a part of the MSP Platform.

The best choice for MSPs and IT departments to resolve issues efficiently and securely without on-site visits, MSP360 Managed Connect delivers fast, reliable remote access, centralized management, unlimited devices, unattended access, and robust security features.

Assets for MSP360 Managed Connect

Features Overview Product Datasheet Quick Start Guide Make the Most of MSP360 Managed Connect