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Strengthening Client Partnerships: Three Strategies for MSPs to Enhance Client Retention

Strengthening Client Partnerships: Three Strategies for MSPs to Enhance Client Retention

For managed service providers (MSPs), clients are much more than transactions. By approaching each client relationship as a partnership, you clearly signal your expectations, encouraging your clients to recognize a mutually beneficial relationship.

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Early Adoption Program for the Offline Editing Feature

Early Adoption Program for the Offline Editing Feature

We’re inviting our MSP360 Managed Backup users to participate in the early adoption program for the Offline Editing feature that allows users to view, create, edit, and delete backup plans for computers that are offline. This means users can now manage backups seamlessly without being dependent on the online status of the devices. Continue reading

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News You Might've Missed

News You Might’ve Missed. December 2023

News You Might’ve Missed. December 2023

What's new this month in the news for MSPs?
High-speed Amazon S3 Express One Zone goes live; new AWS cloud application monitoring features publicly available; Lazarus group shifting to new Telegram tactics; Microsoft exposes three OAuth-based hacking campaigns; Google starts urgent Chrome update to address critical vulnerability; and credit unions hit by new Citrix ransomware threat. Continue reading

How MSPs Can Achieve Sustainable Operations

The Art of Limitation: How MSPs Can Achieve Sustainable Operations and Personal Well-Being

The Art of Limitation: How MSPs Can Achieve Sustainable Operations and Personal Well-Being

Because of the nature of the industry, managed service providers (MSPs) are consistently facing the challenge of avoiding burnout. A crucial strategy for maintaining the personal well-being of yourself and your team is to focus on sustainable operations. Continue reading

Explore Top Microsoft 365 Best Practices for Data Protection in the Cloud

Explore Top Microsoft 365 Best Practices for Data Protection in the Cloud

Used by companies around the world, Microsoft Office 365 is one of the most popular software applications. It provides a versatile suite of applications and cloud solutions for businesses and is an exceptionally effective tool for managed service providers (MSPs). Continue reading

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Introducing MSP360 RMM 2.0. Now With Third-Party Patch Management

Introducing MSP360 RMM 2.0. Now With Third-Party Patch Management

We are thrilled to share the release of MSP360 RMM 2.0, the latest version of our remote monitoring and management solution. This update brings many exciting features that take the platform to new heights, empowering IT professionals to effectively monitor and manage computer networks. This article will provide a comprehensive overview of these latest improvements and their positive impact on remote management.

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The Ultimate Guide to G Suite Backup Solutions: Protect Your Data with Expert Tips

The Ultimate Guide to Google Workspace Backup Solutions: Protect Your Data with These Expert Tips

The Ultimate Guide to Google Workspace Backup Solutions: Protect Your Data with These Expert Tips

Google Workspace has become an integral part of companies worldwide, serving as a platform for organizing and documenting crucial business and client information. Managed service providers (MSPs) often rely on Google Workspace to manage and store sensitive data, but using Google Workspace without an adequate backup solution is not enough protection. Continue reading

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