Change layout
5 Steps for Excellent Customer Support

5 Steps for Excellent Customer Support

5 Steps for Excellent Customer Support

It’s one thing to land a new customer, it’s a whole other task to keep them around for the long term. That’s where it becomes more important than ever for a managed services provider (MSP) to deliver excellent customer support alongside its technology and services to keep those customers around for the long haul. Continue reading

Don’t miss new articles!
Thank you for subscribing!
Should You Build Your Own Business Website or Should You Hire Someone

Should You Build Your Own Business Website or Should You Hire Someone?

Should You Build Your Own Business Website or Should You Hire Someone?

As customers begin to do their research on managed service providers (MSPs) they want to work with, the search often starts at the MSP’s website. For that reason, an MSP must put its best foot forward when offering an informative website that stands out from the pack and clearly describes why they are the best provider to choose. Continue reading

News You Might've Missed

News You Might’ve Missed. August 2022

News You Might’ve Missed. August 2022

What's new this month in the news for MSPs? AWS introducing new data storage features, says Amazon; IoT Core service retired by Google Cloud; Google making VMTD malware detection service available to all; Yanluowang gang breaches Cisco; Blackbyte ransomware gang’s resurgence accompanied by new multi-layered approach to attacks; and Zepplin ransomware may now encrypt devices in multifarious ways. Continue reading

MSP360 Managed Backup product article blog header

Ransomware Protection For Backblaze B2 Is Now Available In MSP360 Backup With The Launch Of Immutability

Ransomware Protection For Backblaze B2 Is Now Available In MSP360 Backup With The Launch Of Immutability

MSP360 Backup currently offers immutability for Amazon S3 and Wasabi Hot Cloud storage, which restricts any malicious, unwanted or unauthorized changes to your data, and provides a significant leap forward in keeping your data safe from even the most advanced cyber attacks, including ransomware. In release 6.0, we’ve added the immutability (object lock) feature to Backblaze B2 storage. Continue reading

Cybersecurity Insurance: How It Works and What Plans are Available

Cybersecurity Insurance: How It Works and What Plans are Available

Cybersecurity Insurance: How It Works and What Plans are Available

Smart IT teams and managed service providers know that they should back up data in order to restore systems to a secure state quickly following a successful cyberattack. But sometimes, backups alone aren’t enough to prevent major damage. There could still be steep financial fallout from a cyberattack, due to loss of revenue, damage to reputation, or legal claims. Continue reading

Load more