We're excited to introduce MSP360 Backup 6.3, which comes with Forever Forward Incremental Backup and Intelligent Retention. This addition to the New Backup Format helps significantly reduce costs. Continue reading
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Why MSPs Get a Bad Rap From Techs, and How to Change That
Hiring the best talent is one of the most assured ways for a managed services provider (MSP) to deliver top-notch services and technology solutions to its customers. However, a talent shortage of millions of qualified IT staff and more experienced technicians is making it harder than ever for MSPs to find the talent they need at a price they can afford. Continue reading
MSP Outsourcing Tips
Customers rely on MSPs to provide important and often sensitive IT services, and many MSPs are hesitant to move those services to an outsourced model. Data security is extremely important and sometimes customers can feel their proprietary data is being “shared”. Letting outsourced employees handle critical customer requests opens up risks that many managers aren’t comfortable with. Will the outsourced employee handle private information responsibly? Will they have the skills to service my customers? Will there be communication issues? Continue reading
What Is a Zero-Day Vulnerability?
A zero-day vulnerability is a security flaw in an operating system, application, or device that typically has been identified by threat actors, may or may not have been disclosed to or by the software vendor that created the software with the flaw, and has not yet been patched. Continue reading
Introducing MSP360 Backup for Microsoft 365 and Google Workspace 3.0
With the release of MSP360 Backup for Microsoft 365 and Google Workspace 3.0, we have updated the retention policy configuration process and improved the user interface of the web control panel. Continue reading
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Protecting Critical Data with Geo-Diverse Storage Using Wasabi
Possibly the most important aspect of the Managed Service Providers job is protecting their customers from data loss, which can strike at any time and impact productivity and revenue.
In addition to cybersecurity measures that manage user authentication and access control, keeping critical data secure and available at all times requires a comprehensive, regularly tested backup and recovery strategy. Continue reading
New Backup Format With Forever Forward Incremental and Intelligent Retention
We're excited to introduce MSP360 Backup 6.3, which comes with Forever Forward Incremental Backup and Intelligent Retention. This addition to the New Backup Format helps significantly reduce costs. Continue reading
Top 5 Common Cybersecurity Attacks MSPs Should Know in 2022
Over the past few years, we have seen cyberattacks rise at an astronomical rate, causing harm to businesses, governments, and individuals alike. According to reviews of threats in 2021, threats rose across nearly every category over the past year, and headlines showed the impacts these attacks could have on the businesses they affected. Continue reading
3 Reasons Why You Should Reconsider Your Endpoint Protection
With so many types of solutions designed to secure your customers’ endpoints from cyberattack, it may be time to take a step back and see if there’s a better way. Continue reading
News You Might’ve Missed. October 2022
What's new this month in the news for MSPs? Google Cloud adds new automation capabilities and cybersecurity; Google LLC introduces new software security products and VMS mainframe modernization; Microsoft’s September data breach possibly exposes customer information; and more. Continue reading
The Difference Between Attended and Unattended Remote Support
Remote desktop solutions are used everywhere – from remote work and learning to remote IT support. Using a remote desktop tool, you can connect to remote computers and solve many problems from anywhere. Continue reading
Firing a Customer: Here’s What MSPs Should Know
When building a successful managed services provider (MSP) business, a lot of the focus naturally tends to be on adding new customers to expand the business. However, if an MSP wants to accelerate its growth, it should also consider when it might be appropriate to remove customers from its lineup. Continue reading
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