We're excited to announce MSP360 Tickets – native MSP ticketing solution built into the MSP360 platform, alongside Managed Backup, Managed Backup for M365/Google, RMM, and Managed Connect.
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Introducing MSP360 Tickets: Free Ticketing for MSPs
We're excited to announce MSP360 Tickets – native MSP ticketing solution built into the MSP360 platform, alongside Managed Backup, Managed Backup for M365/Google, RMM, and Managed Connect.
MSP360 9.6: Proxmox Backup, Web Restore & Fast Search
We are excited to announce a release of Managed Backup 9.6. With this release we introduce host-level backup for Proxmox VE along with two big improvements that make the restore process much easier and faster.
MSP360 RMM Gets a Public API for Dashboards, PSA, and BI Tools Integration
With the recent release of MSP360 RMM, we've added a public RMM API.
MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.
New Domain Setup Wizard for M365 and Google Workspace
We’ve enhanced Microsoft 365 Backup and Google Workspace Backup configuration to improve the overall setup and management experience.
This release includes a new domain setup and management wizard to make the onboarding easier, minimize administrative tasks, and simplify everyday backup management.
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Google Workspace Ransomware Recovery Guide
Any comprehensive Google Workspace Ransomware Recovery Guide will highlight a critical paradox: Google Workspace has built more native ransomware defense into its platform than most cloud suites, which is exactly why its vulnerabilities are so easy to miss. As of March 2026, Google's AI-powered ransomware detection and bulk file restoration for Drive are generally available. This updated detection model reportedly catches 14 times more infections than its beta version. However, while these built-in tools are useful and real, they do not replace a true data backup.
Microsoft 365 Ransomware Recovery Guide
The threat landscape is constantly evolving and bouncing back from it requires a clear understanding of what you are up against. This Microsoft 365 ransomware recovery guide covers how ransomware actually moves through a Microsoft 365 tenant, what Microsoft's native recovery can and can't do, how to contain an attack in progress, and how independent backup changes the outcome.
Upcoming Local Backup for Microsoft 365 and Google Workspace
We’re excited to announce that MSP360 is currently working on local storage support in its Microsoft 365 backup and Google Workspace backup solution.* Continue reading
RMM and Remote Desktop Vendors Need a Code of Conduct
RMM abuse climbed 277% in 2025, accounting for nearly a quarter of all incidents Huntress observed. Remote Desktop tools present much the same risk: whether built into an RMM platform or deployed separately, they can give attackers hands-on control of a machine. The tools built to keep IT running have become the tools attackers reach for first.
Best Backup Exec Alternatives in 2026: A guide to choosing the right solution
Backup Exec has officially entered its end-of-life phase and many are left scrambling for the best Backup Exec alternative. Cloud Software Group ended sales on March 31, 2026. Full end of life hits on April 30, 2029 – which means you still have time, but not the kind that lets you ignore this till Q4 2028.
Upcoming Instant Restore and Backup Features
We at MSP360 are continuing to expand and strengthen our backup and disaster recovery platform with a new generation of instant restore, virtualization, and storage optimization capabilities designed for MSPs, IT teams, and enterprise environments. Continue reading
MSP360 Commits to a Price Guarantee for MSPs
Recurring vendor price increases directly impact MSP margins. When costs rise, MSPs either accept lower profitability or raise prices for their clients. That can lead to churn. Some begin evaluating alternative vendors to protect margins. But migration is costly and disruptive. It requires time, retraining, operational changes, and direct financial expense. It affects both internal teams and end customers. We are here to change this with price guarantee for MSPs.
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