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News You Might’ve Missed. 14 – 18 Sep

News You Might’ve Missed. 14 – 18 Sep

What's new this week in the news for MSPs? Peculiar Linux malware targeting VoIP switches; universities under new ransomware attacks; SunCrypt ransomware hits University Hospital in NJ; Google Advanced Protection users now get scans for malicious files; and Equinix hit by NetWalker ransomware Let's see what it's all about. Continue reading

Top 20 Free SMB Productivity Tools For Your MSP Clients

Top 20 Free SMB Productivity Tools For Your MSP Clients

As the managed services market continues to develop, it becomes increasingly important for MSPs to find ways of setting themselves apart from their competitors. Up to now, most MSPs have chosen to win clients over by increasing the value of their products through competitive pricing and product bundling. Continue reading

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MSP Risk Management

MSP Risk Management Guide

MSP Risk Management Guide

It is easy to say that you need to evaluate your risks, control and mitigate them and, if anything bad happens, perform damage control, overview the situation and make appropriate changes. All that sounds great, but what is “risk” exactly? And how do you make risk management a part of your value-based managed IT offering? Continue reading

How Do You Limit Liability as an MSP?

How Do You Limit Liability as an MSP?

How Do You Limit Liability as an MSP?

Some managed IT providers think it's obvious that they have limited liability for data breaches, failed hardware, and clients’ data loss. On the other hand, many clients believe that their managed IT providers are totally liable for any of these incidents, and they will go straight to court to sue the MSP for any damage, downtime, or loss. While the court may not be on the side of the clients, a lawsuit is a long and expensive process by itself. Continue reading

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News You Might’ve Missed. 07 – 11 Sep

News You Might’ve Missed. 07 – 11 Sep

What's new this week in the news for MSPs?
Confidential computing forKubernetes workloads expanded by Google; DOD says JEDI still to go to Microsoft; AWS leads again in latest Gartner report; 186,000 customer records stolen from Australian state government agency; Cygilant suffers NetWalker ransomware attack; and Connecticut school openings impacted by ransomware attack. Continue reading

MSP Business Plan

How to Create an MSP Business Plan

How to Create an MSP Business Plan

Some MSPs will tell you that you should not waste even a minute of your time creating a business plan while your business is only a project. Other, more mature managed IT providers will tell you that, unless you have to secure funding from a partner or investor, an MSP business plan is - you guessed it - a waste of time. Continue reading

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