The primary goal of backing up any data is to keep it safe and reachable in the event of disaster. Additionally, it has to be up to date and undamaged, so that you can be sure that, if something goes wrong, you’ll be able to recover all your files and system backups to the fullest extent and get back to work as fast as possible. Hence, a backup solution needs to have options for checking whether the data is valid and recoverable.
In this video, you will learn how to set up and use MSP360 Connect (formerly Remote Desktop) – a simple and reliable solution that allows you to securely connect to and control remote desktops and servers in order to resolve issues faster. Follow these steps to complete your first connection!
Image-based backup is a type of backup that should be done regularly. If something goes wrong, with an image-based backup you can restore your system with all its files, applications, preferences, etc., to avoid downtime and ensure business continuity. Continue reading
Microsoft Office 365 and G Suite / Google Workspace are designed for unlimited numbers of users, and each user pool changes with time; new people are added and some are excluded. When you work with a company with one or both of these services in its IT infrastructure, one of the tasks you do regularly is deleting useless backup data – for example, when a user leaves this company or when you need to free up some space in the storage.
In this guide, we’ll cover the three ways to delete data from Office 365 and G Suite backups made by MSP360 Managed Backup Service. Here, we show the process for Office 365, but the process for G Suite is very similar.
Before we start, please note that to delete any data, you’ll need administrator rights. To avoid accidental purges, each time you delete something, you need to confirm your actions with the password of your alternate email. After confirmation, the deletion starts. You will be able to see it as a process in Task Manager. You can pause or stop it like a “common” process but data that has already been deleted at the moment of pausing or stopping it can’t be reverted.
Now, log into your account, <account_name>.apps.mspbackups.com, enter your credentials, and let’s begin.
Deleting Data from the Users Page
To delete data for a user or group of users, proceed to the Users tab. You will see a list of all your users. Select all of those whose data you want to delete. Above the list, click Delete Backup.
A slide-in will appear with a list of services. Choose all you want to delete, type the alternate email password and click Delete.
Please note: Sharepoint data is removed for the entire organization. This can be done by the global administrator only.
If you want to delete a user, there are two requirements:
- This user should be deleted from the G Suite / Office 365 users list (in the user list this one will appear with “deleted1” shown against in their name).
- All this user’s backup data should be deleted.
Select such users and you will see a Delete User option above the users list. Click it, confirm the deletion, and then hit Delete.
In MSP360 Managed Backup, each G Suite / Office 365 service has its own page where you can also delete all data you no longer need. To perform this, proceed to the page of the required service, choose a user in the top-left corner of the screen, select the data you want to get rid of (one or more items), click Delete, and confirm the deletion with your alternate email password to launch the removal process. Here’s an example for Office 365 (in G Suite, everything works similarly).
To delete a whole folder, choose it from the drop-down menu on the left, then open the Folder drop-down menu and select Delete Selected Folder.
To select multiple items, hold down the shift key. Bear in mind that if you delete a file or folder, all its revisions are removed.
You can also delete a whole folder of contacts.
If a contact has several versions, for example, the phone number of a person has changed, you can delete older numbers by clicking Revisions near this contact, choosing the number that is no longer required, and hitting Delete.
Here, the process is slightly different: choose the calendars that you want to delete and click Delete Selected.
You can also remove events from the calendar. Click an event and then hit Delete.
To remove any data from SharePoint, you need to be a global administrator. Otherwise, the deletion will be denied. On this page, you can also delete files or documents related to Teams, as it is backed up along with SharePoint data. Use shift for multiple selection if needed.
Deleting Data from the My Account Menu
You can erase all the G Suite / Office 365 data related to your user – the user whose credentials you enter when logging into the MSP360 Managed Backup Service console. Go to the My Account menu.
There, you can delete all the data from this account or the whole account with its users, preferences, backups, etc. Please note that this can’t be undone.
As you can see, in MSP360 Managed Backup, you have a variety of options to delete your G Suite / Office 365 backup data, both for the whole organization and granularly. You can easily keep your storage space under control and remove useless data in a timely manner. If you have any questions, please contact our team.
One important step in planning your backup strategy is choosing a backup solution that will fit your needs. It should be compatible with your IT infrastructure and be able to back up all your vital data – not only files and folders, but also system images, servers, etc. In this article, we compare native Windows backup tools and MSP360 Managed Backup Service. Continue reading
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Backup errors might emerge and cause backups to fail or to complete with warnings. These errors can be related to a backup itself, storage, your hardware, the Internet connection, or many other things. In MSP360 Managed Backup, you can check the state of all your backups to solve issues if they appear. In this guide, we’ll cover the issue-solving process and explain what to do about some common backup errors.
MSP360 Managed Backup has various options that allow you to track all the major actions within the console: for example, you can monitor backup plan statuses, check your purchases, and see what your administrators have worked on. In this guide, we'll overview all the tabs where you can view the history records.
Check out the video version of this guide: Overview of the History Tabs in MSP360 Managed Backup
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