Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services -- after all, that’s what you know best if you have worked in IT before -- but it’s important to ensure that you start your MSP business properly by defining your offerings effectively, establish an appropriate pricing strategy, set up the right workspace and start off on the right foot with your first clients. Continue reading
Running a sales operation may not be the most exciting part of your work as an MSP. But the fact is that, for an MSP business to be successful it needs an effective sales plan, sales team, and strategy for tracking sales performance.
Keep reading for tips on how to implement each of these things for your MSP business, along with links to further reading with additional details on each topic.
If a customer's backup fails, your customer can lose everything (personnel data, customer information, etc.), unless, of course, you’re avoiding a single point of failure with a multi-cloud backup solution. And if that’s the case, you’re in good hands. Continue reading