If a customer's backup fails, your customer can lose everything (personnel data, customer information, etc.), unless, of course, you’re avoiding a single point of failure with a multi-cloud backup solution. And if that’s the case, you’re in good hands. Continue reading
Ransomware attacks, which have grown at rates of as much as 350 percent per year in recent years, are one of the most pressing security challenges facing businesses today. And, while the best strategy is to take steps to prevent ransomware attacks from happening in the first place, the reality is that there is no way to guarantee your data won’t be held for ransom. Continue reading
Putting the technology and services aside, every MSP at its core is a business looking to maximize its profits. Ensuring strong financial fitness means growing the top line of the business by increasing sales and adding new customers, but sometimes it also means reassessing expenses and cutting costs. Continue reading
While organizations have been progressively adopting remote access technology throughout the 21st century, the COVID-19 pandemic sparked a drastic increase in the uptake rate, as companies rushed to set up remote working stations. Continue reading
Five years ago, many customers were hesitant to adopt cloud solutions, but today it’s clear: The cloud is king. Nowhere is that truer than for MSPs, who have a significant cloud opportunity in front of them in 2021. Continue reading
Download our free guide to learn the fundamentals of ITAM, the potential benefits for your MSP, and what software to use to simplify your asset tracking. Continue reading
If you’re responsible for managing backups in an organization, then you might have been asked to author a backup policy (but been unsure about what exactly it entails). A backup policy is a formal document setting out the high-level governance of backups within an organization. It takes its place among other high-level corporate documents and commonly receives input from functions outside of IT including the compliance and legal teams. Continue reading
If you’re a managed service provider (MSP) offering backup as a service (BaaS) for clients, then architecting your technology stack in the most efficient way is an important part of delivering value to your customers. Continue reading
Download our guide and get a free deployable PowerShell script to set up MFA for Microsoft 365 user accounts and improve the security of your Microsoft 365. Continue reading
Some IT professionals believe that having automated data backups enables them to perform disaster recovery. As many of you know, this is far from the case.
To create a robust disaster recovery plan, you must understand the concepts, terms, and definitions that underlie it. In this FAQ section, we'll go over the main approaches and topics for disaster recovery and give you links to other guides that go into more detail on most of these topics. Continue reading
In this guide, you will find tips on how to talk about BaaS with customers in a way that makes its value clear, but without getting so technical that clients become lost. Keep reading to learn how to explain the importance of BaaS, what backup options to explain, common types of objections to overcome, and more. Continue reading
In this eBook, we review the actions needed to properly secure a Microsoft 365 tenant. These steps are geared towards Managed Service Providers who manage multiple Microsoft 365 tenants and require some level of automation to configure Microsoft 365 tenants in bulk.
Fill out a short form and get your Office 365 Tenant Security guide! Continue reading
