Customers are asking their Managed IT Service Provider (MSP) to expand services beyond simple RMM-type services to include Backup and Recovery. But with no real expertise, many MSPs make the same common mistakes when trying to protect their customer’s data, systems, and applications. So, where are MSP’s missing the mark and how can they prevent them? Continue reading
Abbeycomp IT Solutions is a managed service provider that faces two challenges familiar to many MSPs who provide managed data backup: It has hundreds of terabytes’ worth of data to back up, and that data is spread across multiple systems, making backups especially difficult to
manage. Continue reading
So you’re an MSP, and you want to add Security-as-a-Service, or SECaaS, to your offerings. Or, maybe you’re starting a new managed services business and want to focus on security from the start — which would make you a managed security services provider or MSSP. Continue reading
There’s no denying the fact that selling managed security services can be hard. But it’s also critical if you want to run a successful MSP business that includes security offerings.
Below, we walk through common challenges that MSPs face in selling this type of service, then identify solutions. Continue reading
Whether you're a managed services provider (MSP) looking to transition into a managed security services provider (MSSP) or plan to launch a new MSSP business without having worked previously as an MSP, there are a variety of tools and you'll need to power your operations. This article offers a comprehensive overview of those tools, and the various types of MSSP service categories they cover. Continue reading
The New York region has had a thriving managed service provider (MSP) industry for decades, which serves a variety of verticals. In this saturated market, it can be hard for MSPs to stand out from the crowd and stay competitive. Succeeding requires catering to many different industries while offering ultra-reliable services at competitive prices. Continue reading
The Disaster Recovery Institute, in its 2019 predictions, has published a list of potential disasters that could disrupt the world. Some of these are pretty dramatic but realistic nonetheless.
The list covers natural, political, economic, and other kinds of human-made disasters. While nobody can tell which disaster will occur and when it’s reasonably certain that there will be significant disruptions. Continue reading
SBTC Expands Their Local Storage Architecture with a Cloud-Based Storage with MSP360™ and Google Cloud
To most IT professionals today, the term “tape drive” conjures images of mainframes, blinking green text terminals and other computing relics of a bygone era. But the fact is that many organizations – including the non-profit IT companies – continue to rely on tape drives for storage needs. Continue reading
There is no shortage of data backup vendors. What is in short supply, however, are data backup applications that are affordable and easy to use. Continue reading
Nuabee Mixes Orange Business Services’ Cloud with MSP360™ Managed Backup for More Control and Affordable Pricing
Founded in France in 2014, Nuabee is a French MSP that delivers cross-platform cloud backup with restore and disaster recovery solutions across Europe. The company serves SMEs in a diverse set of industries. Continue reading
Running a sales operation may not be the most exciting part of your work as an MSP. But the fact is that, for an MSP business to be successful it needs an effective sales plan, sales team, and strategy for tracking sales performance.
Keep reading for tips on how to implement each of these things for your MSP business, along with links to further reading with additional details on each topic.