Convincing businesses to leverage your IT services can be tough. What can you do to demonstrate the value your MSP provides to clients? Well, numbers are more persuasive than words. Here is a list of 17 statistics broken down into three categories for you to use the data to drive your MSP sales approach. Continue reading
The 2020 pandemic has come and gone, and employees are now back to working in the office. But that doesn’t mean that they will never have to return to a work-from-home strategy.
Forward-thinking companies should be preparing plans and resources to enable them to switch back to a remote workforce in the event that another pandemic or similar disaster strikes. Continue reading
Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services.
Readjusting to the “new normal” is going to take businesses time, but MSPs should be the ones on the front lines assisting them with this transformational change, and, in many ways, they already have. Continue reading
Generating referrals from existing clients can grow your business significantly if you’re willing to dedicate enough time and resources to the effort. MSPs without marketing funds to allocate to other types of marketing strategies — including content marketing, SEO, and influencer marketing — benefit from client referrals when the strategy behind the effort is well thought out and properly executed. Continue reading
For MSPs, selling Disaster Recovery as a Service, or DRaaS, can be challenging for a number of reasons.
These start with the term itself. “Disaster recovery” sounds dramatic, and may mislead some customers into assuming that the service is useful only during truly extreme disasters, rather than in the face of any type of data loss or business disruption. Continue reading
In the MSP ecosystem, customers often lack the technical expertise to understand the managed services that MSPs offer.
That's only natural. After all, one of the most common reasons why customers hire MSPs is because they don't know how to provide IT services themselves. Continue reading
The shift to working from home that many companies have undergone in response to the coronavirus crisis has created a variety of challenges for MSPs who manage these companies’ IT networks. Among them is the sudden entry of personal devices into business networks. When employees began working from home, many started using personal devices for business operations. Continue reading
Chris Wiser and Doug Hazelman talk about how your MSP can reboot your revenue and grow coming out of these uncertain times! Learn how to leverage your MSP services to get more leads, increase conversion rates, and continue to grow your business. Continue reading
Following these four steps will keep your MSP business going during the crisis. They will not only help you to survive this unfortunate pandemic but to come out stronger on the other side. Continue reading
What is a managed service provider, or MSP?
The simplest short definition of MSP is that an MSP provides outsourced IT solutions.
The types of IT solutions that MSPs offer can vary widely. Not all MSPs offer the same list of solutions, and there are no specific solutions that you must provide in order to qualify as an MSP. Continue reading
MSP360 has yet again been recognized for its comprehensive backup and recovery solutions.
The recognition this time around comes from the widely respected The Channel Company, through its Computer Reseller News publication. Continue reading