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How Proper Sky Built an MSP Cloud Backup Solution with MSP360 and AWS

How Proper Sky Built an MSP Cloud Backup Solution with MSP360 and AWS

Proper Sky, a Managed Services Provider based in Pennsylvania, provides data backup and recovery services to approximately 1500 endpoints. For an MSP operating at that scale, having easy-to-manage, reliable and cost-efficient backup technology in place is critical.  Continue reading

The Top Events and Conferences for MSPs

The Top Events and Conferences for MSPs

It goes without saying that a problem shared is a problem halved. Additionally, it’s been proven that two heads working together are better than one. 

These, fundamentally, are the reasons why we persistently seek to learn from our peers and the MSP community at large. As a result, you get to expand your technical knowledge, as well as improve your overall service delivery and business development.  Continue reading

MSP360 at the ASCII SMB IT Success Summit in Denver

MSP360 at the ASCII SMB IT Success Summit in Denver

Thinking of attending ASCII SMB IT Success Summit in Denver on July 24-25? Well, guess what. MSP360 will be there as a sponsor and part of the vendor lineup. Meet David Gugick (VP Product Management) and Doug Hazelman (VP Technical Marketing, MSP Voice host) who will be representing MSP360 at the event. Continue reading

Guide to Starting a Managed Service Provider Business

Guide to Starting a Managed Service Provider Business

Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services -- after all, that’s what you know best if you have worked in IT before -- but it’s important to ensure that you start your MSP business properly by defining your offerings effectively, establish an appropriate pricing strategy, set up the right workspace and start off on the right foot with your first clients. Continue reading

The Startup MSP’s Guide to Pricing

The Startup MSP’s Guide to Pricing

The success of pitching your service offerings has a lot to do with pricing. You can have the most amazing grouping of services, but if the cost seems too high or low, customers will pass. Pricing is how potential customers determine whether the service has merit and fits their budget. It can literally be the deciding factor between a customer moving ahead and signing up, and one that passes on the service offering. In short, it’s really important to get the pricing right. Continue reading

MSP Infographics: the Main Managed IT Service Business Insights

MSP Infographics: the Main Managed IT Service Business Insights

Recently we have performed a survey across MSP360 customers offering managed IT services to their clients to understand the current MSP market situation and essential needs better. More than 180 MSPs attended the survey and expressed their thoughts on the most vital aspects of the managed services market. And we are glad to present the result of this survey below as the infographics. We hope you will find it helpful. Continue reading