We’re excited to announce that image-based backup is now available in our free backup software! Continue reading
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Multi-Cloud Backup: Avoiding a Single Point of Failure
If a customer's backup fails, your customer can lose everything (personnel data, customer information, etc.), unless, of course, you’re avoiding a single point of failure with a multi-cloud backup solution. And if that’s the case, you’re in good hands. Continue reading
Agile MSP: The Concept Explained
A couple of years ago, “agile” was among the top buzzwords in IT. It was so popular, in fact, that it became a synonym for the words ”operational efficiency” and even ”success”. However, not every process can be ”agiled”. In this article, we will define the basics of the agile approach but, more importantly, we will define the areas in which you can actually benefit from being an agile MSP. Continue reading
MSP Peer Groups: Do You Need to Join to Succeed?
Peer groups can be a valuable source of information both for a startup managed IT provider and for an already-grown business. There, you can typically find advice regarding your operations, gather templates for documents, and sometimes get discounts for certain solutions.
In this article, we overview more pros and some cons of participating in a peer group and discuss how to find one that suits you. Continue reading
News You Might’ve Missed. 08 – 11 Feb
What's new this week in the news for MSPs? Four in the hyper-scale cloud provider market to surpass $115 bn; video game developer CD Projekt S.A. hit in ransomware attack; Ziggy ransomware group shuts down; BazarBackdoor malware by TrickBot recoded in Nim; BendyBear malware linked to Chinese hackers; and Microsoft warning to enterprises on new “dependency confusion” attack technique. Continue reading
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Designing a Ransomware Response Plan
Ransomware attacks, which have grown at rates of as much as 350 percent per year in recent years, are one of the most pressing security challenges facing businesses today. And, while the best strategy is to take steps to prevent ransomware attacks from happening in the first place, the reality is that there is no way to guarantee your data won’t be held for ransom. Continue reading
MSPs Growth in 2024: Cut Costs
Putting the technology and services aside, every MSP at its core is a business looking to maximize its profits. Ensuring strong financial fitness means growing the top line of the business by increasing sales and adding new customers, but sometimes it also means reassessing expenses and cutting costs. Continue reading
Advantages and Disadvantages of Remote Access
While organizations have been progressively adopting remote access technology throughout the 21st century, the COVID-19 pandemic sparked a drastic increase in the uptake rate, as companies rushed to set up remote working stations. Continue reading
Introducing the Updated Version of CloudBerry Explorer
The new version of CloudBerry Explorer has been designed based on customer feedback.
Support for New Amazon S3 and Wasabi Regions
- Amazon S3: Hong Kong region
- Amazon S3: Europe Milan region
- Wasabi: Support the US Central 1 Wasabi region
News You Might’ve Missed. 01 – 04 February
What's new this week in the news for MSPs? New database tools for developers launched by Google; newly found vulnerability in Azure Functions lets attacker escape to Docker host; TrickBot malware using Masscan to map their target’s network; and new Pro-Ocean malware spreading through Oracle, Redis, and Apache servers.
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IT Process Automation Explained
In a modern-day organization, there are dozens of routine IT operations. Each simple service request or raised ticket requires you or your team members to perform a number of simple, yet mundane, actions to get it resolved. And when there are dozens of raised tickets or service requests a day, each day throughout a year, it's easy to get lost in the process. This is why the concept of IT process automation has become popular. Continue reading
MSPs Growth in 2024: Cloud is the King
Five years ago, many customers were hesitant to adopt cloud solutions, but today it’s clear: The cloud is king. Nowhere is that truer than for MSPs, who have a significant cloud opportunity in front of them in 2024. Continue reading
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