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Introducing MSP360 Managed Backup for Microsoft 365 and Google Workspace 4.0

Introducing MSP360 Managed Backup for Microsoft 365 and Google Workspace 4.0

We’re excited to introduce MSP360 Managed Backup for Microsoft 365 and Google Workspace 4.0 with Object Lock (Immutability) for AWS, Wasabi Hot Cloud Storage and Backblaze B2, SharePoint site restore, support for Organizational Units for Google Workspace, Google Mail backup API improvements, Mail Backup and Archive options improvements, and more. Continue reading

MSP360 Managed Backup product article blog header

Early Adoption Program for the Offline Editing Feature

Early Adoption Program for the Offline Editing Feature

We’re inviting our MSP360 Managed Backup users to participate in the early adoption program for the Offline Editing feature that allows users to view, create, edit, and delete backup plans for computers that are offline. This means users can now manage backups seamlessly without being dependent on the online status of the devices. Continue reading

How MSPs Can Achieve Sustainable Operations

The Art of Limitation: How MSPs Can Achieve Sustainable Operations and Personal Well-Being

The Art of Limitation: How MSPs Can Achieve Sustainable Operations and Personal Well-Being

Because of the nature of the industry, managed service providers (MSPs) are consistently facing the challenge of avoiding burnout. A crucial strategy for maintaining the personal well-being of yourself and your team is to focus on sustainable operations. Continue reading

MSP360 Managed Backup product article blog header

Introducing Online Access 2.0 (Beta) in MSP360 Managed Backup

Introducing Online Access 2.0 (Beta) in MSP360 Managed Backup

Nowadays, a common challenge faced by MSPs is the time and effort invested in assisting clients with individual file and folder restoration. In this latest release, we are introducing Online Access 2.0 (Beta) that streamlines data management for MSPs and end-users. Continue reading

MSP360 Managed Backup product article blog header

Introducing MSP360 Managed Backup 6.8 With License Management Enhancements

Introducing MSP360 Managed Backup 6.8 With License Management Enhancements

In this latest release, we are thrilled to introduce significant improvements to our License Management capabilities. We've streamlined the process of managing licenses for specific computers on the Computers page, making it more intuitive and efficient than ever before.

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MSP360 Managed Backup product article blog header

Streamline MSP360 Software Deployment with the Network Discovery Tool

Streamline MSP360 Software Deployment with the Network Discovery Tool

Efficiently deploying and managing MSP360 software agents across multiple computers in a network can be a time-consuming and challenging task. However, with the advent of network discovery tools, this process has become significantly easier. In this article, we will explore the capabilities and benefits of the MSP360 Network Discovery Tool, which serves as a valuable asset for bulk deployment of backup, remote monitoring and management (RMM), and Connect agents.

Case #1: Streamlining Bulk Deployment

One of the primary functions of the Network Discovery Tool is to deploy the most recent versions of required agents simultaneously across multiple computers. This feature eliminates the need for manual installation on each individual machine, saving valuable time and effort. By automating the deployment process, administrators can ensure consistency and efficiency throughout the network, thereby boosting productivity.

Case #2: Accurate Network Inventory

Understanding the composition of your network is vital for effective management. The Network Discovery Tool enables administrators to identify all the computers within their domain or local network and provides a clear overview of the computers present, allowing for informed decision-making and resource allocation.

Case #3: Comprehensive Deployment Reporting

After completing a bulk deployment, it is crucial to have a comprehensive report detailing the actions taken and any skipped deployments. The Network Discovery Tool provides administrators with a detailed report, enabling them to track the success of the deployment and identify any potential issues or discrepancies. This feature enhances accountability and facilitates efficient troubleshooting if necessary.

Case #4: Prompt Computer Tracking

In addition to initial network inventory, the Network Discovery Tool offers the ability to track new computers that join the network. By constantly monitoring the network, administrators can ensure that no computers are inadvertently omitted from their management scope. This capability enhances network security, enabling prompt identification and integration of new devices.

MSP360 Network Discovery Tool

To start working with this tool, click the Downloads tab, navigate to the Discover and Deploy section, and click Download. Once the tool is downloaded, run the set-up and proceed with the set-up wizard to finish the installation.

MSP360 Network Discovery Tool

With this tool, users can:

  • Discover computers: perform a search of available computers across the domain.
  • Deploy MSP360 software agents: once the list of computers for the bulk installation is ready, select what agents should be installed on which computers.

MSP360 Network Discovery Tool

Conclusion

Efficiently deploying and managing agents across a network is crucial for any organization. The Network Discovery Tool simplifies these tasks by providing features such as bulk deployment, comprehensive reporting, network inventory, and real-time computer tracking. By utilizing this tool, administrators can save time, streamline operations, and ensure comprehensive coverage within their network environment. Embracing the power of the Network Discovery Tool empowers organizations to enhance productivity, strengthen security, and optimize resource allocation in today's dynamic IT landscape.

MSP University - Business

Patch Management Processes and Best Practices

Patch Management Processes and Best Practices

Keeping software up-to-date can be a challenging task, especially for teams that manage multiple applications and operating systems. Every system will typically have different patching requirements and frequencies. That's why having a patch management strategy in place is crucial for ensuring that your team is able to keep all of its applications and systems up-to-date, all of the time. Continue reading

Endpoint Monitoring

Introduction to Endpoint Monitoring and Management

Introduction to Endpoint Monitoring and Management

Once upon a time, business IT environments were relatively simple. They consisted of a few on-prem servers connected to a fleet of PCs. The number of hosts on the network was comparatively small, and network configurations were not particularly complex. Neither were endpoint monitoring and management needs, which could be handled manually. Continue reading

How to Use Billing in MSP360 Managed Backup Service

How to Use Billing in MSP360 Managed Backup

How to Use Billing in MSP360 Managed Backup

The billing system in MSP360 Managed Backup allows users to set up custom prices and limits for backup and restore monitor clients’ statistics, and simplify the invoice generation process. This feature helps providers to either sell predefined storage packages at a fixed price or opt to charge clients per GB used.

In this guide we will walk you through these billing features in MSP360 Managed Backup, and describe how to configure limits, customize prices, control storage used, and monitor statistics. Continue reading