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| 2 min read

The Difference Between Attended and Unattended Remote Support

Remote desktop solutions are used everywhere – from remote work and learning to remote IT support. Using a remote desktop tool, you can connect to remote computers and solve many problems from anywhere.

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| 6 min read

Why Selling Cybersecurity to the SMB is still a Challenge

As MSPs look for ways to get through to SMBs that aren’t seeing the need for cybersecurity services, the answer lies in shifting the conversation away from technology.

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| 8 min read

News You Might’ve Missed. September 2022

What’s New This Month in the News for MSPs? Google Cloud launches new storage and services; new analytics and security capabilities for Google Cloud launches; VMware says new ChromeLoader variants pose severe risks; and more.

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| 6 min read

News You Might’ve Missed. August 2022

What's new this month in the news for MSPs? AWS introducing new data storage features, says Amazon; IoT Core service retired by Google Cloud; Google making VMTD malware detection service available to all; Yanluowang gang breaches Cisco; Blackbyte

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| 8 min read

News You Might’ve Missed. June 2022

What’s new this month in the news for MSPs? Google adds rate-limiting, threat intelligence, bot management, and other capabilities to Google Cloud armor; Google launching Google Public Sector cloud division; Cybersecurity warning from CISA on Karakurt data extortion; New evasive Symbiote malware inf

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| 7 min read

News You Might’ve Missed. May 2022

What’s new this month in the news for MSPs? Google Cloud zeroing in on cloud governance, zero trust, open source software, etc.; 5 new critical vulnerabilities in enterprise network switches; Trend Micro finds Linux-based ransomware ”Cheerscrypt” targeting VMware ESXi servers; vulnerabilities in VMw

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| 5 min read

News You Might’ve Missed. April 2022

What’s new this month in the news for MSPs? Microsoft previews its first ARM-based Azure Virtual Machines; Spring Cloud Function could be the next Log4Shell vuln; Microsoft Exchange servers the target of Hive ransomware affiliate; files are destroyed by Onyx ransomware, not encrypted; and Emotet mal

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| 6 min read

News You Might’ve Missed. March 2022

What's new this month in the news for MSPs? VMware and Google Cloud announce partnership expansion to focus on cloud migration; AWS says it’s investing over $2.3bn in data centers in the UK; Linux “Dirty Pipe”

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| 6 min read

News You Might’ve Missed. February 2022

What’s new this month in the news for MSPs? New AMD-based instances for high-performance workloads from Google; Amazon to include 32 international AWS Local Zones to expand the edge of its global cloud; active cyberattacks, threats and their targets; and more.

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| 6 min read

News You Might’ve Missed. January 2022

What’s new this month in the news for MSPs? Flexible instances for high-performance computing workloads launched by Amazon; 12-year-old vulnerability in a Linux system tool gives hackers root privileges; new warning to NAS users from QNAP on DeadBolt ransomware; prepare for data-wiping cyberattacks

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| 3 min read

The Five Largest Ransomware Attacks of 2021 Explained

2021 was a banner year for ransomware, which is a type of malicious software that encrypts files, disrupts the operations of companies, and asks for a ransom in exchange for the release of the data. Attacks have devastated companies of all shapes and sizes, and crippled hospitals, fuel pipelines, fo

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