We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
Report: Few Organizations Prepared to Defend Against Today’s Rapidly Evolving Threat Landscape
There’s an urgent problem plaguing managed service providers (MSPs) and other organizations around the globe — far too many are ill-equipped to handle ever-evolving cybersecurity threats, but think they’re doing just fine.
The Essentials of Third-Party Patch Management: Understanding Its Impact and Importance
Managed service providers (MSPs) understand the importance of being proactive regarding security threats, data breaches, or issues that may cause operational slowdowns. One solution helps safeguard against all this and more — third-party patch management.
Strengthening Client Partnerships: Three Strategies for MSPs to Enhance Client Retention
For managed service providers (MSPs), clients are much more than transactions. By approaching each client relationship as a partnership, you clearly signal your expectations, encouraging your clients to recognize a mutually beneficial relationship.
Elevating MSP Success: 5 Strategic Reflections for 2024
“New year, new you” isn’t just for people who want to prioritize self-care or spend more time outdoors — it’s equally important for managed service providers (MSPs) to take stock of the year, reflect on the ups and downs, and make strategic decisions for the year ahead. Continue reading
The Importance of Regular Backup Audits for MSPs: Best Practices and Strategies
For managed service providers (MSPs), safeguarding digital assets is essential, and the importance of regular backup audits for ensuring operational resilience and client trust cannot be overstated. Continue reading
The Art of Limitation: How MSPs Can Achieve Sustainable Operations and Personal Well-Being
Because of the nature of the industry, managed service providers (MSPs) are consistently facing the challenge of avoiding burnout. A crucial strategy for maintaining the personal well-being of yourself and your team is to focus on sustainable operations. Continue reading
Explore Top Microsoft 365 Best Practices for Data Protection in the Cloud
Used by companies around the world, Microsoft Office 365 is one of the most popular software applications. It provides a versatile suite of applications and cloud solutions for businesses and is an exceptionally effective tool for managed service providers (MSPs). Continue reading
The Ultimate Guide to Google Workspace Backup Solutions: Protect Your Data with These Expert Tips
Google Workspace has become an integral part of companies worldwide, serving as a platform for organizing and documenting crucial business and client information. Managed service providers (MSPs) often rely on Google Workspace to manage and store sensitive data, but using Google Workspace without an adequate backup solution is not enough protection. Continue reading
Cybersecurity Best Practices for Managed Service Providers (MSPs)
In the ever-evolving digital technology landscape, cybersecurity remains a paramount concern for managed service providers (MSPs). With increasing cyber threats and complex regulatory environments, MSPs must adopt robust security practices to protect their infrastructure and client data. This article explores comprehensive cybersecurity best practices that MSPs can implement to enhance their security posture and provide reliable client services. Continue reading
MSPs and the Rate Raise Dilemma: Strategies for a Smooth Transition and Customer Retention
As a managed services provider (MSP), you recognize the critical nature of your offerings to customers, particularly in an ever-evolving cybersecurity environment. While you strive to deliver top-notch service offerings and maintain an edge over your competitors, navigating the complexities of pricing and potential rate adjustments remains challenging. Continue reading
Email Marketing Mastery: How MSPs Can Capture Attention in a Crowded Inbox
In the competitive market of managed service providers (MSPs), a cost-effective lead generation strategy like email marketing is a must. Sending emails that prospects can’t ignore helps you rise above the noise to establish trust and capture the interest of your potential customers. Continue reading