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Dmitry F

| 1 min read

Introducing MSP360 Tickets and RMM Updates

Watch the recording of our What’s New webinar to meet MSP360 Tickets, our new built-in ticketing system, and get a quick look at the latest RMM updates.

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| 4 min read

How to Become an MSP360 Reseller

One account. Three products. Your business model. MSP360 makes it possible to resell enterprise-grade backup, remote monitoring and management (RMM), and remote support without building new infrastructure or hiring a bigger team.

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| 2 min read

Code Signing Certificate Update: RMM and Connect

Situation We want to be direct about a current issue affecting MSP360 RMM and Connect. Several antivirus products are flagging these applications as malicious because of revoked code-signing certificate.

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| 4 min read

Getting Started with MSP360 Tickets

MSP360 Tickets is a ticketing system built into the MSP360 Management Console. It lets you track support issues across your customers' devices, either by opening tickets yourself or by having Backup and RMM incidents open them automatically. This guide

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| 3 min read

Enhanced Endpoint Control and Linux Support in MSP360 RMM 2.5

With the release of MSP360 RMM version 2.5, we’ve focused on increasing security and visibility of the endpoint performance, expanding Linux support and manual task automation.

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| 2 min read

Watchdog service in the MSP360 RMM Agent

What is the RMM Watchdog Service? RMM Watchdog service is a background service included in the MSP360 RMM agent. It monitors the agent’s status continuously and restarts it automatically if it stops, without any action from the end user or the administrator.

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| 1 min read

What’s New in MSP360 Managed Backup

Join us for the latest MSP360 webinar, where we’ll discuss recent updates to MSP360 Managed Backup.

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| 1 min read

Manual vs Automation: Finding the Right Balance in MSP Solutions

Automation should make your life easier. But for many MSPs, it’s done the opposite. The real challenge isn’t whether to automate, but what to automate and what should stay firmly under human control. Watch our webinar to find the right balance.

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| 8 min read

State of Backup Report for MSPs by MSP360 2025

While services around data protection should be a staple for every MSP, the latest State of Backup Report for MSPs highlights that there remain significant opportunities for MSPs to add, augment, extend, and fine-tune managed backup and recovery-related services based on client requirements and in t

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| 1 min read

MSP360 2025 State of Managed Backup

We surveyed over 150 MSPs throughout the globe to understand how the managed backup landscape is changing. The findings show what clients expect from a modern service, what challenges MSPs face when scaling their backup offering, and which practices lead to stronger outcomes.

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| 1 min read

From Backup to Resilience: How MSPs Are Preparing for 2026

This webinar will explore the findings of MSP360’s ‘2025 State of Managed Backup Survey’ that captures what your peers are experiencing right now. You’ll learn where other MSPs are struggling with backup and recovery, what’s working, and how organizations like yours are adapting their service strate

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