We’re excited to announce that image-based backup is now available in our free backup software! Continue reading
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Vendor Management Guide for MSPs
Behind every great MSP is a lineup of strong vendors to support them.
Just as vendors rely on MSPs to deliver their products to customers, an MSP also relies on the vendor to deliver equipment and technology, as well as support them with financing and other resources. Continue reading
Is the Pay-as-You-Go Model a Viable Option for MSPs?
When it comes to making big IT and services purchases, not every client may want to buy the same way.
This is especially true for MSPs, as small businesses often make up a significant portion of their clientele. A small business with a tight budget might not be able to afford a full-service managed service offering or maybe such a small business that the owners don’t feel like they need that level of support. Continue reading
IAM vs PAM vs PIM: Guide to Access Management
With the rise in the number of solutions and applications that organizations are using, corporate access management becomes a critical layer of protection and should be treated accordingly. However, access management is not a cloud-only concept. It directly affects most of the IT assets in the organization, starting with desktop log-ins and up to physical access to the server lockers. So, to provide maximum possible security in the organization, you should embed a centralized access management policy. Continue reading
News You Might’ve Missed. 16 – 20 Nov
What's new this week in the news for MSPs? Amazon announces AWS network firewall to block cloud threats; new serverless Database Migration Service from Google; Google launches Cloud Armor Adaptive Protection to prevent DDoS attacks; Egregor ransomware new trick besieges victims' printers with ransom notes; REvil ransomware attacks hosting provider Managed.com; and new Jupyter trojan malware steals usernames and passwords. Continue reading
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MSP360 VM Backup: Host-Level vs. Guest-Level Approaches
When it comes to protecting your virtual environment, the main question that you face is which approach to choose. Depending on your virtual environment, MSP360 Backup offers two possible ways you can choose from: guest-level or host-level backup. Continue reading
The Importance of Patching While Working Remotely
Remote work environments have exclusively changed how organizations approach cybersecurity. This has fashioned a new tact where there is a greater need for patching and a renewed urgency to educate employees on the critical importance of patching and better security hygiene. Continue reading
Application Rationalization Guide and a Framework
In a small organization, it's easy to track and manage the usage of applications. However, over time, more internal departments appear, more people start to communicate with each other, and operations become more interconnected and complex. All that needs more complex solutions, more licenses, and more apps, all of which means more IT management. Continue reading
Hybrid Cloud Backup: All You Need to Know
Let’s face it. Although only about 17% of businesses lack data backups, the truth of the matter is, they are not the only ones at risk. It turns out that quite a huge fraction of backed-up organizations are still running poorly optimized backup solutions. Continue reading
News You Might’ve Missed. 09 – 12 Nov
What's new this week in the news for MSPs? Amazon Web Services launches enhancements to its data storage services; AWS simplifies network traffic inspection with its Gateway Load Balancer; RansomEXX has a new version targeting Linux systems; Ragnar Locker hits the Italian drinks manufacturer Campari; and Compal Electronics suffers a ransomware attack with a demand for $17 million. Continue reading
3 Practices to Communicate Effectively with MSP Clients
When it comes to running an MSP business, it’s easy to think the key to success is all about technology. However, it’s just as much about communication. Continue reading
Service Desk vs Help Desk: The Difference Explained
Most of your clients and even most of your tech staffers won’t see any difference between a service desk and a help desk. In fact, many, if not all, MSPs themselves tend to not notice the difference between these concepts. However, from the processual and operational points of view, a service desk and a help desk are indeed different concepts. Continue reading
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