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Alexander N

| 3 min read

Upcoming Instant Restore and Backup Features

We at MSP360 are continuing to expand and strengthen our backup and disaster recovery platform with a new generation of instant restore, virtualization, and storage optimization capabilities designed for MSPs, IT teams, and enterprise environments.

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| 3 min read

MSP360 Commits to a Price Guarantee for MSPs

Recurring vendor price increases directly impact MSP margins. When costs rise, MSPs either accept lower profitability or raise prices for their clients. That can lead to churn. Some begin evaluating alternative vendors to protect margins. But migration is costly and

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| 2 min read

MSP360 Management Console with Automatic Agent Update

With the new version of MSP360 Management Console we focused on removing friction from daily MSP operations while giving you more control where it matters most.

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| 4 min read

MSP360 Backup for Proxmox: FAQ

This FAQ answers common questions about MSP360 Backup for Proxmox Private Beta, including installation, configuration, supported features, and current limitations.

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| 1 min read

MSP360 Backup for Proxmox: Closed Beta

We’ve been hearing more and more from customers about Proxmox, and we’re seeing a clear shift as MSPs and IT teams move their virtualization workloads to the platform. Over the past few months, we’ve been working on

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| 1 min read

Introducing MSP360 Managed Connect for macOS

We’re excited to announce a long-awaited addition to MSP360: you can now connect to macOS devices directly from the MSP360 web console using both your web browser and desktop application. This release makes connecting to macOS as seamless as it is to Windows devices.

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| 2 min read

Meet MSP360 RMM Community Edition: A Fully-Featured, Free RMM

We’re excited to announce the launch of the MSP360 RMM Community Edition — a completely free, comprehensive remote monitoring and management solution designed exclusively for MSPs. Whether you're just starting out or looking for a cost-effective way to

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| 7 min read

MSP360 RMM Alerts: Profiles, Notifications, and Automated Actions

In the previous lesson, we covered optimal installation and deployment scenarios for MSP360 RMM. Now that your environment is set up, let’s explore RMM alerts. Alerts are the base of proactive IT management: they flag a problem early, and with post-actions, the fix starts before anyone logs in.

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| 5 min read

How Does Web-Based Remote Desktop Work, and Why Should You Use It?

Once upon a time, administering systems remotely required IT staff and managed service providers (MSPs) to install standalone tools like VPN or Windows RDP clients on their computers. Those days are gone. Today’s admins can leverage web-based remote desktop tools, which offer a more convenient way t

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| 5 min read

5 Most Common SNMP Security Vulnerabilities

This post reviews the five most common SNMP security vulnerabilities you’ll encounter in the wild and lays out a practical mitigation roadmap—upgrade paths, access-control tricks, and monitoring tips—to help you lock things down without losing the visibility

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| 3 min read

Remote IT Support for Small Business: Why It Matters

Many small businesses today rely on virtual machines, cloud applications and infrastructure, plus distributed teams. There is a growing demand for remote IT support for small business, which is becoming even more complex and increasingly critical.

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