When backing up a file that is being written, it is impossible to guarantee the integrity of a backup copy of that file. This is typical for backing up documents that are actively being edited, etc. To handle these scenarios, Microsoft Windows uses the Volume Shadow Copy Service (VSS) technology that lets users make backup copies of files or volumes, even when they are in use.
Q1: Can I back up only changed files?
A: Yes, we support incremental backup by default, i.e. only new and modified files will be uploaded after the initial backup.
You can also use block-level backup for files that consist of blocks (e.g. Outlook pst-files). Continue reading
A: We have been running a free license program for 3 years without much success. Now Individuals related to non-profit and education are eligible for a 30% discount which is still substantial. Fill in the form to request a discount.
In very special cases, like a student from a developing country asking for a license, we can still consider granting it for free.
Also, a non-profit organization has to contact us directly, we don't grant licenses to individuals and companies serving non-profits. Although we can discuss certain discounts.
A: MSP360 Backup is a one-time fee product. For example, Desktop Edition costs $49.99 (US) and Windows Server Edition license is $119.99. You can find all the licenses under this link.
You also have to pay cloud storage and transfer fees separately. Check out our Backup Cost Calculator to estimate your costs.
A: 1TB or 5TB limit means that you can at any time have at most 1TB or 5TB of data on the cloud account managed by MSP360 Backup. E.g. you can upload 800 GB, then another 200GB, delete 300GB but you can't exceed the limit. Consider this way we are making our product affordable for users with lower storage requirements.
If you want to back up more data you will need MSP360 Backup Ultimate.
A: You can upgrade by paying the difference. We have an upgrade self-service that will allow you to get an upgrade link https://www.msp360.com/upgrade-license-release.aspx
Make sure to release the license in the Help menu before applying for the upgrade coupon.
MSP360 has started implementing MSP360 Backup C# API in addition to the existing command-line interface to help other vendors integrate MSP360 Backup with their products and the customers to integrate MSP360 Backup with other internal routines.
Want more functions? Let us know in the comments. Continue reading
MSP360 Explorer offers PowerShell extension to manage file operations across Amazon Simple Storage Service (Amazon S3), Amazon Glacier and file system. Windows PowerShell is a command-line shell that helps IT professionals to easily control system and accelerate automation. It includes several system administration utilities, improved navigation of common management data such as the registry, certificate store, or WMI, etc. Continue reading
We have decided to deprecate our dedup server for now. The alternative is a client-side dedup that we will release in the near future. Check out this article for more information: https://kb.msp360.com/managed-backup-service/the-new-client-side-deduplication
A: In case of disaster, you shall act as follows.On the server:
- Install the Dedup Server on a new computer
- Run the “Restore MSP360 Dedup Server” shortcut
- Configure your cloud account
- Run a repository restore
- Start MSP360 Dedup Server service
On the client computer:
- Install MSP360 Backup
- Configure new Dedup Server account and click 'Advanced Settings'
- Select the name of your crashed computer as a Backup Prefix
Then the repository synchronization process will start and when it is completed you'll able to see the backed up files on the Backup Storage tab.
A: There are 3 subscription types:
- 1-month subscription.
1 user - $3 per month. SharePoint/TeamDrive license - $10 per month.
- 6-month subscription.
1 user - $15 per 6 months. SharePoint/TeamDrive license - $60 per 6 months.
- Annual subscription.
1 user - $24 per 1 year. SharePoint/TeamDrive license - $120 per 1 year.