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MSP360 Managed Backup Has a FREE Remote Desktop Solution

MSP360 Managed Backup Has a FREE Remote Desktop Solution

Remote desktop is the cornerstone solution in the managed IT provider’s toolkit. It allows you to access your clients’ machines in order to perform routine support operations, eliminating the need to be on-site. Needless to say, it saves you time and, thus, money. We have embedded a free remote desktop solution into our MSP360 Managed Backup Service. Here’s how it works. Continue reading

MSPs, Document Your Scripts for Good

MSPs, Document Your Scripts for Good

Automation tools have changed the managed service provider landscape forever. These tools have made it possible for network administrators to do what they never thought possible previously. This includes pushing out settings changes and sending updates to hundreds or thousands of users at once. The time saved thanks to these tools is truly priceless. Furthermore, automation tools also make unattended changes flow seamlessly. This makes it easier to make changes when most appropriate for the end user. Continue reading

Backup Retention and Scheduling Best Practices

Backup Retention and Scheduling Best Practices

Backup is one of the most important practices for any business and should be approached with care and attention to detail. Your choice of retention and scheduling scenarios should be based on your business needs.

In this article we’ll talk about essential retention considerations and assets which will help you  set up your backups properly. Continue reading

How Ransomware Works and How to Protect Yourself With Backups

How Ransomware Works and How to Protect Yourself With Backups

If you think ransomware works in the same way as other types of cyberattacks, you may be overlooking important steps for protecting against it. This article provides an overview of defending yourself against ransomware by assessing the current state of ransomware threats and discussing the latest developments in ransomware design.

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PowerShell Remote Alerts for Firewall

PowerShell Remote Alerts for Firewall

December 2019 has witnessed three major ransomware attacks on MSPs and service providers (and we're only halfway through the month!). The data of more than 100 dentistry practices was encrypted via an attack on an MSP, one of the biggest US data centers provider was hit and the data of several non profit organizations was encrypted with ransom demands of around $500,000.

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What Dark Web Monitoring Means for MSPs

What Dark Web Monitoring Means for MSPs

The dark web doesn’t have to be a foreign concept to your clients. Look at it as an opportunity to provide additional value to them through your own dark web monitoring services. Unlike other services MSPs provide, dark web monitoring is still in its infancy, so differentiate your offering today.  Continue reading

Guide to MSP Internal Documentation: Principles and Practices

Guide to MSP Internal Documentation: Principles and Practices

Clear internal documentation helps managed service providers to offer a consistent level of support to their clients. It is a baseline for team education and new-employee onboarding. It also helps to ensure the same high standards across your company.  Continue reading