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MSP Business

| 3 min read

13 Events MSPs Should Attend in 2020

Networking isn’t always effective, but when it is, MSPs benefit in the long run. They typically end up generating more business, finding new opportunities and educating themselves on emerging industry trends, which benefits not only them but their customers.

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| 9 min read

How MSPs Can Sell Microsoft 365 Backup Services

KEY TAKEAWAYS * According to Microsoft’s Shared Responsibility Model, they are not responsible for your data. There are many reasons why you can lose your data, from human error to malicious attacks. * You could incur high costs from data loss

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| 5 min read

News You Might’ve Missed. 08 – 12 June

What’s new this week in the news for MSPs? AWS Launches AMD-based C5a; IBM Cloud Outage Takes Customer Websites Down Worldwide; Snake Ransomware Attack on Honda Factories; Tycoon Ransomware Uses Obscure Java Image Format; Trickbot Malware Using Fake “Black Lives Matter” Voting Campaign; and a Phishi

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| 3 min read

Top MSP Certifications in 2024

The nationwide lockdown has many people going up the wall during the COVID-19 pandemic. However, you can reduce the boredom by keeping yourself occupied. How about getting a certification? It will not only be a better use of time, but

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| 7 min read

MSP Software and Hardware Tools

A successful managed services business requires the right technology stack. Some tools within the stack, such as remote monitoring and management software, may be obvious. Others, like finance and accounting tools, are less so. But in order to work as

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| 5 min read

News You Might’ve Missed. 01 – 05 June

What's new this week in the news for MSPs? Azure Maps Previewed by Microsoft; USBCulprit Malware Group Stealing SE Asia Government Data; NASA Contractor Allegedly Attacked by DopplePaymer Ransomware Group; Valak Malware Lifting Credentials from Exchange Servers; Cisco

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| 3 min read

17 MSP Statistics to Show the Value of Managed Services

Convincing businesses to leverage your IT services can be tough. What can you do to demonstrate the value your MSP provides to clients? Well, numbers are more persuasive than words. Here is a list of 17 statistics broken down into three categories for you to use the data to drive your MSP sales appr

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| 5 min read

News You Might’ve Missed. 25 – 29 May

What's new this week in the news for MSPs? Docker and Microsoft Join to Make Azure Container Projects Simpler; Fake COVID-19 Map Delivers New Ransomware in Italy; Ransomware Are Using Virtual Machines to Deploy; Maze Hackers Leak Credit

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| 5 min read

10 Tips to Improve Customer Service

Nowadays every managed IT provider has access to the best-in-class software and hardware solutions. Technology and knowledge have become cheaper and more accessible than ever, so, to stand out from the crowd, you need to compete in your excellence at

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| 3 min read

Post-COVID-19 Technology Bundle for MSPs

Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services. Readjusting to the “new normal” is going to take

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| 3 min read

How to Get Managed Services Client Referrals

Generating referrals from existing clients can grow your business significantly if you’re willing to dedicate enough time and resources to the effort. MSPs without marketing funds to allocate to other types of MSP marketing strategies — including content marketing, SEO,

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