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MSP Business

| 4 min read

News You Might’ve Missed. 18 – 22 May

What's new this week in the news for MSPs? Google Wins DOD Secure Cloud Management Solution Contract; Google Announces Cloud Next OnAir Event; EasyJet Is Hacked and Loses Nine Million Customer Records; New PipeMon Malware Using Windows Print

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| 9 min read

Creating a Business Continuity Plan for Your Customers

Business Continuity introduction Ηaving a robust business continuity and disaster recovery plan is essential. These plans outline strategies for ensuring your organization can continue operations in the face of disruptions. The following video, clarifies the distinction between business continuity and

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| 4 min read

MSP Customer Retention: 5 Best Practices to Reduce the Churn

In today’s competitive business landscape, there is no real differentiator between the types of services offered by MSPs. This means that managed service providers must work harder than ever to ensure the survival of their businesses. You’ll lose out to the competition if you’re unable to bring in n

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| 5 min read

COVID-19 and Cybersecurity: Main Threats and Protective Measures

There’s an ancient Chinese curse that goes something like this: may you live in interesting times. To be perfectly honest, I’m hoping that these “interesting” times return to normal sometime soon.

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| 5 min read

News You Might’ve Missed. 11 – 15 May

What's new this week in the news for MSPs? AWS Launches Kendra; New Office 365 Feature Blocks Email Storms; Amazon Now Calls JEDI Microsoft Contract Fatally Flawed; Google Cloud VMware Engine Rolled Out; Texas Courts Hit by Ransomware;

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| 4 min read

8 Crisis Management Tips for MSPs

No one was quite prepared for the current crisis. A lot of businesses have moved their workloads from offices to homes; many have simply shut down. Neither the overall consequences nor the end of the pandemic can be predicted at

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| 3 min read

Migrate Exchange to Microsoft 365: Why It’s Time to Let Go

Microsoft Exchange has long been a tried-and-true on-premise workhorse. It’s been a popular choice for email, offering total administrative control along with speed and the ability to customize as needed.

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| 6 min read

SMB Survival Guide: 6 Tactics for Dealing with Crisis

The economic impact of the Spanish flu was uniform across all industries. Fast-forward a century, the coronavirus pandemic is proving to be more brutal to some industries than others. The COVID-19 crisis has changed the way we operate as a

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| 5 min read

News You Might’ve Missed. 4 – 8 May

What’s new this week in the news for MSPs? Microsoft VMware Solution preview launches; Fresenius Hospital suffers ransomware attack; Microsoft’s Github account allegedly Hacked and 500GB stolen; Cisco Webex hit by phishing scam; GoDaddy data breach exposes 28K hosting accounts; and Layoffs.fyi share

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| 5 min read

Working Remotely: COVID-19 Raises the Standard for VPN Security

There’s nothing new or especially significant about the remote work concept. Students and employees have been doing it in increasing numbers over the past decade. What changed the game was the recent immediate mass exodus from workplaces and classrooms to home offices or even the living room table a

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| 4 min read

MSP Process Audit During the Pandemic

Today, most workloads are remote and most users are trained and understand what they are doing. Hence, there are far fewer tickets from clients. That means that managed IT professionals have a bit more free time than they are used

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