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Products
1 lesson |

Restore a VMware Virtual Machine in MSP360 Managed Backup Service

In this video guide, you will learn how to recover your VMware virtual machine which you’ve backed up with the MSP360 Managed Backup Service solution. We’ll overview both the console and the agent.

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Products
1 lesson |

Back Up a VMware Virtual Machine in MSP360 Managed Backup Service

In this guide, we will explain how to perform a backup of your VMware virtual machine with MSP360 Managed Backup Service. Later, you can recover it as a virtual disk, virtual machine in the cloud, or a working VMware virtual machine.

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Business
4 lessons |

Introduction to Endpoint Monitoring and Management

Once upon a time, business IT environments were relatively simple. They consisted of a few on-prem servers connected to a fleet of PCs. The number of hosts on the network was comparatively small, and network configurations were not particularly complex. Neither were endpoint monitoring and managemen

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Products
1 lesson |

MSP360 and Wasabi Hot Cloud Storage: a Guide to Unified Billing

In this guide, we’ll overview unified billing in MSP360 Managed Backup, a feature that represents the “one-stop shop” principle. With the MSP360 Managed Backup, you can use any cloud storage vendor that fits your needs. That also means that

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Products
1 lesson |

How to Use Billing in MSP360 Managed Backup

The billing system in MSP360 Managed Backup allows users to set up custom prices and limits for backup and restore monitor clients’ statistics, and simplify the invoice generation process. This feature helps providers to either sell predefined storage packages at

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Products
1 lesson |

Synthetic Full Backup with MSP360 Managed Backup Service

When you back up your data regularly, performing full backups all the time might be way too resource-demanding. The alternative is a synthetic full backup, which saves your time and bandwidth.

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Business
4 lessons |

What is RMM? Remote Monitoring and Management Basics

Remote monitoring and management, or RMM, tools make MSPs’ jobs more efficient by helping them take a more proactive approach to monitoring and administering the various systems that they manage. RMM solutions also enable automation, which allows MSPs to work

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Products
1 lesson |

Getting Started with MSP360 Managed Backup

From this guide, you will learn how to sign up for MSP360 Managed Backup, enter the Web Console, install the software on your machine, and start your first backup plan.

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Products
1 lesson |

MSP360 Managed Backup Web Console Overview

This guide will overview MSP360 Managed Backup Web console, each of its tabs, most popular features, and tips and tricks.

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Business
4 lessons |

ITIL for MSPs Explained

IT Infrastructure Library (ITIL) is a framework that defines core areas, KPIs, and processes for the effective provision of IT services. It is designed upon the IT service management (ITSM) approach and allows managed IT service providers to streamline and standardize their operations to maximize cu

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Business
5 lessons |

Starting an MSP Business

Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services -- after all, that’s what you know

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