MSP University
Read and watch our best educational content about MSP360 Managed Backup, MSP marketing, sales, business development and backup
Business
Starting an MSP Business
5 lessons 97 min read

This guide covers all stages of starting an MSP business.

Start the guide
BDR Business
Disaster Recovery as a Service (DRaaS) Overview for MSPs
4 lessons 82 min read

Disaster recovery is one of the most popular MSP services. Discover how to effectively embed it to your ...

Start the guide
Business
Creating an Effective MSP Help Desk
5 lessons 51 min read

Learn how to set up an effective MSP help desk and best practices that will keep your help desk organize...

Start the guide
Business
MSP Marketing: How to Start So It Works
5 lessons 87 min read

In this guide, we cover basics of MSP marketing and offer tips for managed IT providers of all sizes

Start the guide
Business
How to Sell Managed Services to SMBs
4 lessons 49 min read

Read for a primer on selling managed services, and find guides to selling BaaS, DRaaS, and more.

Start the guide
Business Security
Guide to Providing Managed Security Services
4 lessons 46 min read

This guide shows how to focus on security and how to add these services to portfolio.

Start the guide
Business
Mastering Customer Service for MSPs
4 lessons 36 min read

Learn how you can provide positive customer service to your MSP clients.

Start the guide
Business
The Comprehensive Guide to MSP Sales
4 lessons 38 min read

This guide offers tips on how to implement sales operations for your MSP business.

Start the guide
Business
Guide to MSP Finance and Profitability
4 lessons 34 min read

Learn the essential things to know about managing finances for an MSP business.

Start the guide
Business
HR for MSPs: Essentials of Critical Human Resources Topics
5 lessons 36 min read

Discover the basics of critical MSP HR  processes like recruiting, onboarding, and retention.

Start the guide
Business
How to Create MSP Documentation: Baseline Principles
5 lessons 49 min read

Here’s a breakdown of everything MSPs need to know about proper documentation.

Start the guide
Business
Guide to Network Design
5 lessons 71 min read

This network design guide offers tips on network hardware selection, setup, security and more.

Start the guide
Business
How MSPs Can Win Bigger Clients: 3 Essential Steps
3 lessons 29 min read

Learn how you can find and land bigger clients, and grow your MSP to the next level.

Start the guide
Business
Guide to Becoming a Cloud-First MSP
4 lessons 32 min read

Learn how to cloud-first and make your managed services more flexible and cost-efficient.

Start the guide
BDR Business
3 Ways MSPs Make Mistakes with Creating Backups
4 lessons 17 min read

Learn about more common backup mistakes MSPs make and how to avoid them.

Start the guide
Business
Introduction to Remote Access for MSPs
4 lessons 41 min read

This guide covers benefits, best practices and security considerations for remote access.

Start the guide
Business
The Basics of Managing Your Linux System
4 lessons 40 min read

This guide covers all critical and fundamental Linux management basics.

Start the guide