MSP University
Read and watch our best educational content about MSP360 Managed Backup, MSP marketing, sales, business development and backup
Business
Starting an MSP Business
5 lessons 97 min read

This guide covers all stages of starting an MSP business.

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BDR Business
Disaster Recovery as a Service (DRaaS) Overview for MSPs
4 lessons 82 min read

Disaster recovery is one of the most popular MSP services. Discover how to effectively embed it to your ...

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Business
Creating an Effective MSP Help Desk
5 lessons 56 min read

Learn how to set up an effective MSP help desk and best practices that will keep your help desk organize...

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Business
MSP Marketing: How to Start So It Works
4 lessons 32 min read

In this guide, we cover basics of MSP marketing and offer tips for managed IT providers of all sizes

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Business
How to Sell Managed Services to SMBs
4 lessons 50 min read

Read for a primer on selling managed services, and find guides to selling BaaS, DRaaS, and more.

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Business Security
Guide to Providing Managed Security Services
4 lessons 47 min read

This guide shows how to focus on security and how to add these services to portfolio.

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Business
Mastering Customer Service for MSPs
4 lessons 36 min read

Learn how you can provide positive customer service to your MSP clients.

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Business
The Comprehensive Guide to MSP Sales
4 lessons 44 min read

This guide offers tips on how to implement sales operations for your MSP business.

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Business
Guide to MSP Finance and Profitability
4 lessons 34 min read

Learn the essential things to know about managing finances for an MSP business.

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Business
HR for MSPs: Essentials of Critical Human Resources Topics
5 lessons 35 min read

Discover the basics of critical MSP HR  processes like recruiting, onboarding, and retention.

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Business
How to Create MSP Documentation: Baseline Principles
5 lessons 50 min read

Here’s a breakdown of everything MSPs need to know about proper documentation.

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Business
Guide to Network Design
5 lessons 75 min read

This network design guide offers tips on network hardware selection, setup, security and more.

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Business
How MSPs Can Win Bigger Clients: 3 Essential Steps
3 lessons 27 min read

Learn how you can find and land bigger clients, and grow your MSP to the next level.

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Business
Guide to Becoming a Cloud-First MSP
4 lessons 34 min read

Learn how to cloud-first and make your managed services more flexible and cost-efficient.

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BDR Business
3 Ways MSPs Make Mistakes with Creating Backups
4 lessons 18 min read

Learn about more common backup mistakes MSPs make and how to avoid them.

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Business
Introduction to Remote Access for MSPs
4 lessons 42 min read

This guide covers benefits, best practices and security considerations for remote access.

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Business
The Basics of Managing Your Linux System
4 lessons 45 min read

This guide covers all critical and fundamental Linux management basics.

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