Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
Featured post
Change layout
Migrate Exchange to Microsoft 365: Why It’s Time to Let Go
Microsoft Exchange has long been a tried-and-true on-premise workhorse. It’s been a popular choice for email, offering total administrative control along with speed and the ability to customize as needed. Continue reading
SMB Survival Guide: 6 Tactics for Dealing with Crisis
The economic impact of the Spanish flu was uniform across all industries. Fast-forward a century, the coronavirus pandemic is proving to be more brutal to some industries than others. The COVID-19 crisis has changed the way we operate as a society. While this pandemic calls for some radical changes, this will make your business more robust and scalable in the long run.
Don’t miss new articles!
Thank you for subscribing!
News You Might’ve Missed. 4 – 8 May
What's new this week in the news for MSPs?
Microsoft VMware Solution preview launches; Fresenius Hospital suffers ransomware attack; Microsoft's Github account allegedly Hacked and 500GB stolen; Cisco Webex hit by phishing scam; GoDaddy data breach exposes 28K hosting accounts; and Layoffs.fyi shares job info and layoffs. Let's see what's going on.
Working Remotely: COVID-19 Raises the Standard for VPN Security
There’s nothing new or especially significant about the remote work concept. Students and employees have been doing it in increasing numbers over the past decade. What changed the game was the recent immediate mass exodus from workplaces and classrooms to home offices or even the living room table as a result of the COVID-19 pandemic. Continue reading
Don’t miss new articles!
Thank you for subscribing!
MSP Process Audit During the Pandemic
Today, most workloads are remote and most users are trained and understand what they are doing. Hence, there are far fewer tickets from clients. That means that managed IT professionals have a bit more free time than they are used to having. That is the ideal moment to review internal processes and documentation. It might turn out that some of them need fine-tuning or a complete overhaul.
News You Might’ve Missed. 24 April-1 May
This week Microsoft enhances Kubernetes features and Red Hat integrations; Amazon launches Keyspaces for Apache Cassandra; a PAAY LLC database exposes 2.5 million credit card transactions online; Microsoft patches a security flaw in Microsoft Teams; and a hacker group is targeting businesses on the Revive ad-server platform. Let's see what's going on.
Takeaways From 2019 Ransomware Attacks on MSPs
If you are an MSP or use the services of one, you should be aware that the level of cyberthreat for MSPs has increased dramatically over the last year.
As we’ve previously pointed out, the range of threat vectors faced by the average MSP is now huge, from social engineering attacks to cryptojacking, alongside the ever-present threat of phishing. Continue reading
Integrate MSP360 Managed Backup into Your Help Desk Portal with Email
Earlier we had an article on 7 best free and open-source ticket systems for MSPs. Today we want to show you how you can integrate the MSP360 Managed Backup solution with your help desk portal using email.
Continue reading
Top 10 PowerShell Commands Every IT Admin Should Know
PowerShell needs no introduction — it’s the configuration management and task automation framework of choice for the Windows environment. It combines the flexibility of a powerful scripting language with the power and speed of the command line to help IT admins orchestrate, automate and troubleshoot common IT functions. Continue reading
Your MSP Goodwill Is The Key to Business Survival
When your customers are struggling, the best thing you can do is be supportive. During challenging times, your customers need you to help them stay afloat by providing them with options instead of roadblocks. If you can accomplish that, you’ll reap the rewards later. Continue reading
8 Multi-OS Environment Security Best Practices
As an MSP, you may find yourself managing IT infrastructures or environments that include a mix of different operating systems. You might be working with Linux and Windows servers at the same time, for example. Or you may be supporting Windows workstations alongside Macs. Continue reading
Load more