We’re excited to announce that image-based backup is now available in our free backup software! Continue reading
Selling Hardware Upgrades to Your Clients
Many clients don’t want to spend money on new hardware, especially when they believe their out-of-date technologies are working just fine, but what they don’t realize is the cost of inaction, which can get pricey quickly when something goes wrong. Continue reading
MS Exchange Backup in a Virtual Environment Using MSP360 Backup
This article will explain why and how to back up the virtualized MS Exchange server instance with MSP360 Backup. Continue reading
MSP Sales Compensation Plans – The Catalysts of More Revenue
MSPs find it challenging to implement balanced compensation plans for their sales teams. New business is tough to come by, prospects are hard to convince, and then there’s the problem of ‘demotivated sales team.’ Continue reading
MSP Voice Episode 65 “Gulf Shores MSP” with Dan Sadlis
This week’s guest is Dan Sadlis out of Gulf Shores, AL. Dan runs Tech Solution, focused on both break-fix and MSP. Because of his location in the Gulf Coast, a lot of his customers are seasonal but he also has managed customers. Continue reading
Introducing MSP360 Backup for Linux&MacOS 2.10
MSP360 Backup for macOS&Linux 2.10 is released. The new version features new functionality and enhanced performance.
MSP360 at IT Nation Connect 2019
As “conference season” comes to a close this year, we’re looking forward to one of the biggest events of the year, IT Nation Connect in Orlando. The event runs from October 30-November 1 this year so it falls on Halloween. While we don’t have anything “spooky” planned, we do have some great plans and even a special guest! Continue reading
Consumer Storage Support Is Going To Be Discontinued
The storage provider choice is among the main principles of a backup strategy.
Our goal is to provide customers with an efficient backup solution. Basing on this, we decided to discontinue the support of consumer-grade cloud storage in our products. The list of discontinued storage providers is as follows:
- Google Drive
- Amazon Drive
- OneDrive
The key causes that served as a reason for this decision:
- Technical limitations;
- Service and data availability are not guaranteed;
- Low security;
We recommend industry-leading cloud storage which comes with a number of benefits such as pay-as-you-go pricing, security management, and many more.
To learn more, refer to this article.
CloudBerry Explorer for macOS 1.0.0 Is Out
MSP360 (CloudBerry) Explorer for macOS 1.0.0 (BETA) is now out. This is a new tool that inherits basic features of MSP360 Explorer for Windows along with user experience enhancements for devices running on macOS platforms. Continue reading
Think It’s Time to Fire a Client? Here’s What You Must Know
While it’s not always easy, ending a relationship with a client is sometimes necessary to continue growing your business. Many managed IT providers delay firing customers to avoid uncomfortable conversations; however, the longer they wait to speak to clients about canceling agreements, the more difficult the discussion will be for both parties involved — so act sooner than later. Continue reading
MSP Voice Episode 64 “Marketing with your Peers” with Esther Deutsch
This week I am joined by Esther Deutsch from RCS Professional Services in New York City. Esther is the Operations Manager at RCS and she gives some great insights into her role and also about a peer group she’s forming aimed at MSP marketing professionals (more information on that down below). Continue reading
Richard Tubb: Why You Should Standardise Your MSP Offer
Before I ran my own Managed Service Provider (MSP) business, I worked in corporate IT.
I worked for some large organizations like Ernst & Young, GE Capital, and the NHS.
One lesson I learned in these corporate environments was the value of standardization and scalability. Continue reading