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MSP Voice Episode 70 – “Pricing and Packaging” with Nigel Moore

MSP Voice Episode 70 – “Pricing and Packaging” with Nigel Moore

This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007.

Starting as break-fix, it took a few years to convert everyone to MRR but along the way, he learned quite a bit. Nigel has documented what he learned in a book he wrote called “Package, Price, Profit - The Essential Guide to Packaging and Pricing Your MSP Plans” available from Amazon. Nigel shares a lot of his experiences in this episode that you can put into use today in your own MSP.

While Nigel is no longer running his MSP, he does own a company called The Tech Tribe where he coaches MSPs on how to grow their business. During the podcast, we kept the topics to MSP business and I hope to have Nigel on the MSP Voice Webinar Series soon to talk about The Tech Tribe.

Guest: Nigel Moore

Company: The Tech Tribe

Watch on YouTube

News of the Week

  1. Ransomware Gangs Now Outing Victim Businesses That Don’t Pay Up

https://krebsonsecurity.com/2019/12/ransomware-gangs-now-outing-victim-businesses-that-dont-pay-up/

Brief: If you don’t pay the ransom, the bad actors may release your data…

2. [Whitepaper] Managed Backup Pricing Guide

https://get.msp360.com/whitepaper/managed-backup-pricing

Brief: This guide provides best practices in settings pricing for MSP's managed backup offering

3. [Webinar recording] Everything You Need To Know About MSP Packaging and Pricing

https://get.msp360.com/webinar/trumethods-msp-packaging-and-pricing

Brief: How you package and price your support offering is the most important decision most IT providers will make. Learn the best practices that will ensure you get it right and keep growing your monthly recurring revenue.

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