We are happy to introduce MSP360 Backup for Microsoft 365 and Google Workspace 4.8, which brings a major addition to the storage experience – built-in managed cloud storage.
With this release, the need for third-party storage setup is entirely eliminated, configuration time is reduced, and administrators can start protecting Microsoft 365 and Google Workspace data immediately upon sign up. Continue reading
News You Might’ve Missed. 27-31 January
As an MSP owner, what's going on in the world of tech news is important, here we're bringing to you the highlights from the week to keep you up to date.
Sell Your Managed Services Effectively with LinkedIn
Social media is a free publicity tool at the service of sales forces across businesses. MSPs who are not using social media platforms are likely to lag behind the competition to a considerable extent. Many customers first search on social media for the services they require. Many also seek information about necessary services from their social media contacts. Continue reading
How Mature Is Your MSP Service?
The global market for managed services is expected to reach $282 billion by 2023. But not all MSPs will reap the benefits equally. Why? Because not all providers are the same. MSPs come in different sizes and shapes with separate client profiles and backgrounds.
Continue reading
The Benefits of Professional Services Automation (PSA) Tools For MSPs
As a business owner, you should already be aware of the impact that good tech solutions have on MSPs. To take your business to the next level, you should consider professional services automation (PSA) software. It’s time to understand what PSA is and how its key features will prove helpful for your business growth.
Continue reading
How to Add New Managed IT Services to Your Portfolio
To meet the demands of an evolving customer base, more and more businesses are leveraging IT to maximize operational effectiveness and deliver products and services efficiently to their customer base. As such, they look for MSPs to help them solve the challenges of running an agile organization in today’s competitive business landscape. Continue reading
Amazon S3 vs S3 Glacier: Which Is Best for Data Archives
Our clients who want to store backup data in Amazon S3 Glacier often ask us how best to back it up: Whether to place it in S3 Glacier storage directly, or instead to select S3 generic storage and configure S3 Glacier as the storage class. Although both approaches provide the same end result, there are reasons why you might prefer one method over the other. Keep reading for an overview.
Continue reading
MSP’s Tools for Supporting Mixed Windows/Linux/macOS Networks
If you’re like many MSPs, you’re most familiar with the Microsoft Windows ecosystem. You know the ins -and -outs of Windows workstations and servers. You’re an expert in PowerShell, Active Directory and other critical Windows tools. Continue reading
The Importance of Legal Services to MSPs
Only a few MSPs have the scale, resources, and wherewithal to retain in-house legal counsel. However, all MSPs (regardless of their budget or size) should have leverage legal expertise when drafting MSA, SLAs and working with clients. Continue reading
Backup Retention and Scheduling Best Practices
Backup is one of the most important practices for any business and should be approached with care and attention to detail. Your choice of retention and scheduling scenarios should be based on your business needs.
In this article we’ll talk about essential retention considerations and assets which will help you set up your backups properly. Continue reading
MSPs: Selling the Cake vs. Selling the Ingredients
Managed service providers encounter numerous challenges regularly. From business development and MSP marketing to IT automation and staff, business managers and owners must do it all. But one of the biggest debates brewing on the MSP front for the last couple of years is about the choice of selling MSP packages as a whole or the base and add-ons separately. Continue reading
How Ransomware Works and How Backups Can Help
If you think ransomware works in the same way as other types of cyberattacks, you may be overlooking important steps for protecting against it. This article provides an overview of defending yourself against ransomware by assessing the current state of ransomware threats and discussing the latest developments in ransomware design, and creating a ransomware backup strategy.




