Ransomware is one of the most dangerous and disruptive types of cyber threats we face today. Not only is it disruptive and costly for businesses, but it also causes massive disruption to the backbone of society. Here’s what happens and how to prevent ransomware in Microsoft 365 cloud.
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News You Might’ve Missed. 08 – 12 June
What's new this week in the news for MSPs?
AWS Launches AMD-based C5a; IBM Cloud Outage Takes Customer Websites Down Worldwide; Snake Ransomware Attack on Honda Factories; Tycoon Ransomware Uses Obscure Java Image Format; Trickbot Malware Using Fake “Black Lives Matter” Voting Campaign; and a Phishing Campaign Is Targeting Microsoft Office 365 Accounts.
Identity and Access Management in the Cloud
Cloud is becoming so cheap, reliable, and safe that more and more companies are moving workloads there. Anything from database management to IoT, from data storage and backup to email exchange servers, can nowadays be run in the cloud in a scalable and cost-efficient manner. In fact, you can build a company solely upon the infrastructure of one of the cloud giants: Amazon Web Services, Microsoft Azure, or Google Cloud. And, in fact, many companies do this.
Top MSP Certifications in 2024
The nationwide lockdown has many people going up the wall during the COVID-19 pandemic. However, you can reduce the boredom by keeping yourself occupied. How about getting a certification? It will not only be a better use of time, but it will also make you more marketable. Getting a certification can keep you focused on your career goals and validate your newly acquired skills.
MSP Software and Hardware Tools
A successful managed services business requires the right technology stack. Some tools within the stack, such as remote monitoring and management software, may be obvious. Others, like finance and accounting tools, are less so. But in order to work as efficiently as possible, it's important to be sure your MSP technology stack addresses all of your business' needs. Continue reading
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News You Might’ve Missed. 01 – 05 June
What's new this week in the news for MSPs?
Azure Maps Previewed by Microsoft; USBCulprit Malware Group Stealing SE Asia Government Data; NASA Contractor Allegedly Attacked by DopplePaymer Ransomware Group; Valak Malware Lifting Credentials from Exchange Servers; Cisco Servers Hacked; More US Colleges Hit by Netwalker Ransomware; and Office365 Targeted with Phishing Scam. Let's see what's going on.
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17 MSP Statistics to Show the Value of Managed Services
Convincing businesses to leverage your IT services can be tough. What can you do to demonstrate the value your MSP provides to clients? Well, numbers are more persuasive than words. Here is a list of 17 statistics broken down into three categories for you to use the data to drive your MSP sales approach. Continue reading
MSP360 Office365/G Suite Backup Update and New UI Sneak-Peek
As always, we are really glad to tell you about the new features we have implemented in our Office 365 / G Suite Backup Solution. The most popular features you have requested previously were carefully chosen, “weighted” and added to the development roadmap. Now let me dive in with some more details of these features: Continue reading
Are COVID-19 Tracing Apps a Threat to Personal Privacy?
News broke last April, at the height of the pandemic fears, that Google, Apple, and MIT were working together to build a smartphone app that would conduct contact tracing much faster and more efficiently than the old way of hiring humans to do the same thing. Continue reading
News You Might’ve Missed. 25 – 29 May
What's new this week in the news for MSPs? Docker and Microsoft Join to Make Azure Container Projects Simpler; Fake COVID-19 Map Delivers New Ransomware in Italy; Ransomware Are Using Virtual Machines to Deploy; Maze Hackers Leak Credit Card Data from the Bank of Costa Rica; a Russian Hacking Group Uses Gmail to Deliver Turla Malware Commands; and more.
10 Tips to Improve Customer Service
Nowadays every managed IT provider has access to the best-in-class software and hardware solutions. Technology and knowledge have become cheaper and more accessible than ever, so, to stand out from the crowd, you need to compete in your excellence at providing services. This means that the value of your services to your customers is based on how professional your approach is, not only to the provision of the technical component of your MSP services but also to communication.
Post-COVID-19 Technology Bundle for MSPs
Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services.
Readjusting to the “new normal” is going to take businesses time, but MSPs should be the ones on the front lines assisting them with this transformational change, and, in many ways, they already have. Continue reading
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