Achieving operational efficiency in your MSP help desk is unlikely without the appropriate set of key performance indicators. And while KPIs are typically concerned with your team, there is another set of indicators showing your customers how good you are
Read ArticleMSP360 Managed Remote Desktop 2.7 is here! This update introduces some new useful features.
Read ArticleRansomware attacks have plagued organizations of all sizes in the past few years, and most business owners around the world are looking to not only prevent an attack but also minimize the impact a successful attack will have on their organization.
Read ArticleOftentimes, managed service providers (MSPs) may view quarterly business reviews (QBRs) as a formality. The reality is that these meetings are a necessary and valuable opportunity for you to check in with customers. They play an important role in your
Read ArticleMSP360 Managed Backup already offers immutability for Amazon S3, which restricts any changes to your data and provides a significant leap forward in keeping your data safe. In release 5.4, we extended this feature to Wasabi storage.
Read ArticleWe’re excited to announce that CloudBerry Explorer 6.2 is out. Our strategy is to make CloudBerry Explorer the most robust and fastest cloud file manager in the industry. To align with this strategy, we decided to discontinue some of the redundant functionality and integrate all cloud storage servic
Read ArticleToday at re:Invent, Amazon introduced the new archive storage class called Amazon S3 Glacier Instant Retrieval, and we’re happy to announce that it’s now supported in MSP360 Backup 7.2.3 and MSP360 Explorer 6.2.1.
Read ArticleCash flow is an issue for many managed service providers (MSPs) as the economy struggles to recover from the effects of COVID-19. The need to maintain cash is more important than ever—and right now, renewals are low-hanging fruit for
Read ArticleWhat’s new this month in the news for MSPs? New optimized Azure virtual machines from Microsoft; legal pressure allegedly making BlackMatter gang go dark; fake cybersecurity warnings out after hacker accesses FBI server; and Emotet botnet gets resurrected.
Read ArticleThere are several reasons why you may need to change your current solutions vendor or discontinue your contract. First of all, you may have found a solution that fits your needs better, either because of the technological shift your company
Read ArticleThere is a significant update for those of you interested in using MSP360 Connect to access and control remote macOS computers!
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