We’re excited to announce that image-based backup is now available in our free backup software! Continue reading
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Help Desk Certification: The Value for MSPs Explained
You only start a managed IT business if you are already a great technician. As time goes by and your MSP grows, you typically hire another technician to help you with the clients, and a salesman to boost your prospect numbers. If your services are great and your sales are healthy, over time you will hire more technicians and more salespeople and become bigger. Continue reading
News You Might’ve Missed. 18 – 22 Jan
What's new this week in the news for MSPs? How the SolarWinds Hackers skipped detection by Microsoft; researchers find new malware from SolarWinds attack; "vishing" or voice phishing attacks warning from FBI; and hackers attack utility developer IObit to spread ransomware to members. Continue reading
Disaster Recovery FAQ: Essential Definitions for IT Pros and MSPs
Some IT professionals believe that having automated data backups enables them to perform disaster recovery. As many of you know, this is far from the case.
To create a robust disaster recovery plan, you must understand the concepts, terms, and definitions that underlie it. In this FAQ section, we'll go over the main approaches and topics for disaster recovery and give you links to other guides that go into more detail on most of these topics. Continue reading
How MSSPs Can Serve Healthcare Clients Amid Rising Cyberattacks
With the recent vaccine breakthroughs in COVID-19 occurring around the world, IT security service providers for healthcare clients have been on high alert. Cybercrime is more prominent in this industry than ever, as cyberattacks aim to disrupt medical efforts and IT systems. While government officials are telling hospitals to do what they can in order to protect against these attacks, there’s only so much they can do on their own. Continue reading
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News You Might’ve Missed. 11 – 15 Jan
What's new this week in the news for MSPs? US warning over cloud services cyberattacks; Babuk Locker new ransomware for 2021; SolarWinds sued over Orion software hack; new Sunspot malware spotted; and Mimecast certificate compromised by hackers. Let's see what it's all about. Continue reading
Serving MSP Healthcare Customers: Tips and Best Practices
Today, technology is at the center of modern medicine, which is why IT expertise is a skill that’s growing in importance for healthcare providers. The complexity of data systems, networks, and cybersecurity continues to increase each day. With this being the case, managed IT service providers (MSPs) are poised to be more valuable than ever. Continue reading
Difference Between Backup and Replication Explained
When it comes to the world of backup, all that glitters isn’t… truly backup.
To best protect your data, it’s essential to distinguish between approaches that could truly be considered backup and those which are better amalgamated under a heading which could be termed “backup-like”. Continue reading
Top Challenges for MSPs in 2024
While MSPs undoubtedly are looking forward to the new year, they may want to first look back at 2023. Many of the challenges they faced in 2023 are simply rolling over into 2024, and if MSPs aren’t careful, they’re going to fall into the same traps. Continue reading
Cloud Disaster Recovery: Planning and Approaches
For many businesses today, the cloud is an essential component of disaster recovery planning. But integrating cloud-based resources into your disaster recovery strategy can be challenging, because there are so many approaches you can take.
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6 Benefits of Backup as a Service
Backup as a service, or BaaS for short, is an alternative to an on-premises, build-your-own backup solution. BaaS implies offsite backup of your data by a service provider. Typically, it's a centralized tool that allows backup and recovery management and monitoring from a single pane of glass.
In this article, we will define the six core benefits of cloud backup as a service for businesses. Continue reading
Introducing MSP360 Connect (Formerly Remote Desktop) 2.4.1
We are excited to announce the release of version 2.4.1 of MSP360 Connect (formerly Remote Desktop), with new awesome features and performance and usability improvements.
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