Ransomware is one of the most dangerous and disruptive types of cyber threats we face today. Not only is it disruptive and costly for businesses, but it also causes massive disruption to the backbone of society. Here’s what happens and how to prevent ransomware in Microsoft 365 cloud.
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Introducing MSP360 Connect (Formerly Remote Desktop) 2.4.1
We are excited to announce the release of version 2.4.1 of MSP360 Connect (formerly Remote Desktop), with new awesome features and performance and usability improvements.
News You Might’ve Missed. 14 – 17 Dec
What's new this week in the news for MSPs? Amazon launches new tools offering better cloud monitoring; US government software provider SolarWinds hacked; new Windows malware expected to target Linux and macOS soon; and lawmakers expect new cybersecurity bills in 2021.
Let's see what it's all about. Continue reading
Should You Outsource Your MSP Help Desk?
You might already be using an MSP help desk software to manage questions from users and customers, ensuring everything is streamlined and organized. But outsourcing your help desk can prove beneficial for the future growth of your business.
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Guide to SD-WAN Approach
As the pandemic has run rampant across the globe over the last few months, countless companies have made the switch to remote work. Even as the effects of the pandemic begin to slow, it is unclear how many companies will return to in-person work. Continue reading
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MSP Master Service Agreement: 5 Essentials It Should Cover
There are several basic documents each managed IT provider should employ. An MSP master service agreement, MSA for short, is one of these, and the first to be set up. This is the agreement that defines the obligations of two parties – you as an MSP, and your client. Continue reading
News You Might’ve Missed. 7 – 11 Dec
What's new this week in the news for MSPs? Amazon adds more services to its marketplace; Netgain victim of a ransomware attack; ransomware attack hits leading electronics firm Foxconn; cybersecurity firm FireEye hacked; and NSA advisory says Russian cybercriminals are exploiting vulnerabilities in VMware. Continue reading
Top MSP Industry Trends in 2024
In this article, we will define four MSP industry trends that will definitely be in great demand in 2024. Also, we will overview the best tips and tricks to boost your sales and marketing in the upcoming year. Continue reading
Top 43 Clients’ Questions MSPs Should Answer
Whether you’re meeting new prospects or dealing with existing customers, you’ll need to answer questions. From pricing to your overall business practices, clients will ask just about everything. Continue reading
What Is Amazon S3 Glacier and How to Use It
Amazon S3 is one of the core services offered by AWS that has a wide variety of use cases, from serving static websites to hosting images, managing data, and much more. In this post, we will review the ins and outs of Amazon S3 Glacier, a special storage class of Amazon S3 that serves as a cost-effective tool for low-access, long-term storage such as archives required for compliance. Continue reading
MSP360 Backup 7.0: Guide to New Backup Format
Here at MSP360, we are proud to announce the major release of the MSP360 Backup version 7.0. It introduces a number of critical changes and updates with the most important of them all - the entirely new backup format. It allows to speed up backup and recovery processes, deduplicate files, and so much more! Read on to learn more.
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CloudBerry Backup 7.0: Creating a Backup Plan in New Backup Format
In this guide, we will introduce the new backup format of CloudBerry Backup 7.0 and walk you through the main steps to creating a backup plan.
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