This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007.
Read ArticleManaging one server can be complicated enough, but what if you have multiple platforms to protect? Multi-server platforms are more common as we transition to an environment of highly distributed, cloud-based platforms. As we move further, multi-tenancy is becoming the new black when it comes to digi
Read ArticleAndrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company.
Read ArticleAccording to the 2019 Cost of Cybercrime Study report by Accenture & Ponemon, the world economy is at risk of losing $US5.2 trillion globally over the next five years to cyber attacks. To avoid becoming a statistic in today’s dangerous cybersecurity landscape, more and more businesses are seeking wa
Read ArticleFor MSPs, pricing can mean the difference between signing on a new client or having potential leads check out the competition. Even when your service offerings are amazing, customers may pass due to pricing (that seems too low or too high).
Read ArticleThis week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT
Read ArticleAll successful MSP business models are built on recurring revenue streams. When starting out, most MSPs typically have a large number of break-fix customers. This means they only make money when their client has an IT problem and something needs fixing.
Read ArticleThe cybersecurity skills gap is one of the major factors driving continued demand for security certifications for MSSPs. While this creates more revenue for companies delivering managed security services, it also means that these MSSPs have to develop internal capabilities and train their employees
Read ArticleThis week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model.
Read ArticleDespite predictions that systems administrators job is becoming obsolete, studies show that the employment growth for this IT vertical will increase by 8% from 2014 to 2024. However, there’s a catch. The rapidly evolving nature of the IT ecosystem and changing business requirements means that the ro
Read ArticleSwag is not really a new idea. The technique is time-tested, and still delivers impressive results, even for contemporary businesses such as Managed Service Providers (MSPs). As an MSP, you can use swag to publicize your brand, promote your business on IT conferences and build relationships with exi
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