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| 4 min read

MSP’s Guide to Procurement as a Service

Are you an MSP looking for an additional revenue stream? If so, offering procurement as a managed service might be just what you need. While this type of offering falls a bit outside the box of traditional managed services, it

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| 1 min read

End of Support for Specific Cloud Storage Providers

Starting from December 1, 2020, MSP360 Managed Backup will no longer work with the following cloud storages:

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| 5 min read

News You Might’ve Missed. 21 – 25 Sep

What's new this week in the news for MSPs? Microsoft extends Azure Arc's hybrid cloud abilities; Google adds Anaplan's business planning tools to its cloud offerings; US DHS Cybersecurity and Infrastructure Agency issues warning

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| 3 min read

Are Technicians or Businesspeople Better MSP Owners?

To succeed in the MSP business in today’s world, an MSP owner must have several different skillsets and be able to hone them regularly. No matter their background, MSP owners must be able to understand both business and technology. If they don’t, the likelihood of failure is quite high.

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| 5 min read

7 Steps to Mastering SOPs

A standard operating procedure, or SOP for short, is a step-by-step document that comprises workflows, frameworks, and procedures that are taken as the standard for your managed IT services. SOPs are a common instrument for most MSPs wanting to standardize

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| 5 min read

RMM: What MSPs Need to Monitor

As an MSP, you know that remote monitoring and management (RMM) tools will make your life easier by allowing you to oversee and manage devices from a remote location. But which devices, exactly, should you be managing with RMM solutions?

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| 4 min read

News You Might’ve Missed. 14 – 18 Sep

What’s new this week in the news for MSPs? Peculiar Linux malware targeting VoIP switches; universities under new ransomware attacks; SunCrypt ransomware hits University Hospital in NJ; Google Advanced Protection users now get scans for malicious files; and Equinix hit by NetWalker ransomware Let’s

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| 5 min read

Top 20 Free SMB Productivity Tools For Your MSP Clients

As the managed services market continues to develop, it becomes increasingly important for MSPs to find ways of setting themselves apart from their competitors. Up to now, most MSPs have chosen to win clients over by increasing the value of their products through competitive pricing and product bund

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| 4 min read

MSP Risk Management Guide

It is easy to say that you need to evaluate your risks, control and mitigate them and, if anything bad happens, perform damage control, overview the situation and make appropriate changes. All that sounds great, but what is “risk” exactly? And how do you make risk management a part of your value-bas

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| 4 min read

How Do You Limit Liability as an MSP?

Some managed IT providers think it's obvious that they have limited liability for data breaches, failed hardware, and clients’ data loss. On the other hand, many clients believe that their managed IT providers are totally liable for any

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| 4 min read

News You Might’ve Missed. 07 – 11 Sep

What’s new this week in the news for MSPs? Confidential computing forKubernetes workloads expanded by Google; DOD says JEDI still to go to Microsoft; AWS leads again in latest Gartner report; 186,000 customer records stolen from Australian state government agency; Cygilant suffers NetWalker ransomwa

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