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| 5 min read

New MSP Technician Onboarding

The successful onboarding of a new hire depends as much on the hiring party as it does on the new employee. When employees don't fit, it costs irreplaceable time and money. Using proven onboarding processes can help prevent

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| 5 min read

How to Create an MSP Business Plan

Some MSPs will tell you that you should not waste even a minute of your time creating a business plan while your business is only a project. Other, more mature managed IT providers will tell you that, unless you have

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| 5 min read

Hunters vs. Farmers: Guide to MSP Sales Personas

Just as organisms need different kinds of care at different stages of development, so do businesses. The marketing and sales strategies that help a startup see success, may not work for a more stable business that’s been in the market for a while.

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| 2 min read

Lifecycle Policy to Move Data to Glacier

Amazon S3 offers a wide range of storage classes designed for different use cases. Various combinations of those storage classes allow you to cost-effectively store your data throughout its lifecycle.

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| 2 min read

How to Back Up Data to Amazon Glacier

Since Amazon S3 Glacier became a part of the Amazon S3 service, the first place you should start is to add your Amazon S3 storage account to the MSP360 Managed Backup software.

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| 1 min read

CloudBerry Explorer for macOS 1.2 is Out

Introducing the new and updated version of MSP360 Explorer for macOS. We’ve listened to your feedback and are glad to present the latest version of our freeware tool.

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| 3 min read

News You Might’ve Missed. 31 Aug – 04 Sep

What’s new this week in the news for MSPs? Azure Spring Cloud launched by Microsoft; AWS debuts Rust language Bottlerocket for Linux containers; Emotet new Red Dawn malware dangerous, say researchers; New Qbot trojan launches Microsoft Outlook threads; and Tesla cybersecurity ransomware attack preve

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| 5 min read

Every Month Is Cybersecurity Awareness Month

October is known as National Cybersecurity Month in the US. Due to the accelerated growth of cybersecurity risks, this sounds appropriate for end or home users but, at the same time, the situation is equally dangerous for any knowledgeable managed IT provider.

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| 9 min read

Starting a New IT Department from Scratch: Where to Begin

Starting an IT department from scratch may not seem like a common occurrence these days. But it happens. You may find yourself hired as an IT engineer for a small company that has no formal IT department in place, leaving

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| 3 min read

How to Build a Successful MSP Business

Many MSP owners struggle with building their businesses when they’re focusing on improving the wrong aspects of their operations. The key to growing a successful business is always to enhance what matters to your customers. By doing so, you

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| 4 min read

News You Might’ve Missed. 24 – 28 Aug

What’s new this week in the news for MSPs? New tools for developers from Github co-founder; IBM doubles 27-qubit Falcon chip quantum volume; hurricane season checklist for MSPs; US passes Cyber Storm test, says CISA; Freepik suffers a data

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