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| 5 min read

Disaster Recovery FAQ: Essential Definitions for IT Pros and MSPs

Some IT professionals believe that having automated data backups enables them to perform disaster recovery. As many of you know, this is far from the case. To create a robust disaster recovery plan, you must understand the concepts, terms, and

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| 5 min read

How MSSPs Can Serve Healthcare Clients Amid Rising Cyberattacks

With the recent vaccine breakthroughs in COVID-19 occurring around the world, IT security service providers for healthcare clients have been on high alert. Cybercrime is more prominent in this industry than ever, as cyberattacks aim to disrupt medical efforts and

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| 3 min read

News You Might’ve Missed. 11 – 15 Jan

What’s new this week in the news for MSPs? US warning over cloud services cyberattacks; Babuk Locker new ransomware for 2021; SolarWinds sued over Orion software hack; new Sunspot malware spotted; and Mimecast certificate compromised by hackers. Let’s see what it’s all about.

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| 5 min read

Serving MSP Healthcare Customers: Tips and Best Practices

Today, technology is at the center of modern medicine, which is why IT expertise is a skill that’s growing in importance for healthcare providers. The complexity of data systems, networks, and cybersecurity continues to increase each day. With this being the case, managed IT service providers (MSPs)

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| 7 min read

Difference Between Backup and Replication Explained

When it comes to the world of backup, all that glitters isn’t… truly backup. To best protect your data, it’s essential to distinguish between approaches that could truly be considered backup and those which are better amalgamated under a heading which could be termed “backup-like”.

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| 3 min read

Top Challenges for MSPs in 2024

While MSPs undoubtedly are looking forward to the new year, they may want to first look back at 2023. Many of the challenges they faced in 2023 are simply rolling over into 2024, and if MSPs aren’t careful, they’re going to fall into the same traps.

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| 7 min read

Cloud Disaster Recovery: Planning and Approaches

For many businesses today, the cloud is an essential component of disaster recovery planning. But integrating cloud-based resources into your disaster recovery strategy can be challenging, because there are so many approaches you can take.

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| 3 min read

6 Benefits of Backup as a Service

Backup as a service, or BaaS for short, is an alternative to an on-premises, build-your-own backup solution. BaaS implies offsite backup of your data by a service provider. Typically, it's a centralized tool that allows backup and recovery

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| 1 min read

Introducing MSP360 Connect (Formerly Remote Desktop) 2.4.1

We are excited to announce the release of version 2.4.1 of MSP360 Connect (formerly Remote Desktop), with new awesome features and performance and usability improvements.

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| 3 min read

News You Might’ve Missed. 14 – 17 Dec

What’s new this week in the news for MSPs? Amazon launches new tools offering better cloud monitoring; US government software provider SolarWinds hacked; new Windows malware expected to target Linux and macOS soon; and lawmakers expect new cybersecurity bills in 2021. Let’s see what it’s all about.

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| 5 min read

Should You Outsource Your MSP Help Desk?

You might already be using an MSP help desk software to manage questions from users and customers, ensuring everything is streamlined and organized. But outsourcing your help desk can prove beneficial for the future growth of your business.

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