To be successful and useful, backup service offerings need to consider recovery efforts and objectives well-before a disruptive event occurs. And yet, many MSPs don’t focus on this end-goal. Continue reading
While backups seem like a simple enough service offering to execute, there are a number of places MSPs make mistakes that will only cause problems in the future.
Whether you’re new to backups or have been offering them for some time, you’ve no doubt encountered customers that either already have backups running (likely from the last provider they used) or want you to do backups in a specific manner to accommodate their desires. Continue reading