Microsoft has published a research into phishing campaigns that abused MSP360 RMM in July 2026. Attackers disguised our installer as familiar software, then used it to gain unauthorized remote access and deploy additional tools.
In a recent r/MSP discussion, an incoming provider reported discovering malware on its first night managing a client. The previous provider’s security tools had been installed, but why the threat went undetected remained unclear.
Remote monitoring and management software sits at the center of day-to-day service delivery for many managed service providers. It shows technicians what is happening across customer environments, helps them patch and configure endpoints, and supports remote troubleshooting. As device counts grow and customers expect faster resolution, those routine capabilities directly affect technician capacity and service quality.
Most backup solutions protect files on desktops and laptops; others can rebuild an entire machine, cover servers and business applications, or let you choose where backups are stored. We compared the best cloud backup solutions for small business on how easily they can be set up, what they can recover, how much ongoing management they require and what happens to the cost as devices and data are added.
Picking the best cloud backup solution for an MSP has less to do with feature counts and more to do with how the service will operate across different client environments. Multi-tenant management, white-labeling and freedom of data ownership may matter as much as backup coverage itself. Some clients need straightforward cloud backup with minimal day-to-day administration; others have strict uptime requirements that call for a full business continuity and disaster recovery (BCDR) platform rather than conventional cloud backup alone.
We're excited to announce MSP360 Tickets – native MSP ticketing solution built into the MSP360 platform, alongside Managed Backup, Managed Backup for M365/Google, RMM, and Managed Connect.
With the recent release of MSP360 RMM, we've added a public RMM API.
MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.
We’ve enhanced Microsoft 365 Backup and Google Workspace Backup configuration to improve the overall setup and management experience.
This release includes a new domain setup and management wizard to make the onboarding easier, minimize administrative tasks, and simplify everyday backup management.
Any comprehensive Google Workspace Ransomware Recovery Guide will highlight a critical paradox: Google Workspace has built more native ransomware defense into its platform than most cloud suites, which is exactly why its vulnerabilities are so easy to miss. As of March 2026, Google's AI-powered ransomware detection and bulk file restoration for Drive are generally available. This updated detection model reportedly catches 14 times more infections than its beta version. However, while these built-in tools are useful and real, they do not replace a true data backup.
The threat landscape is constantly evolving and bouncing back from it requires a clear understanding of what you are up against. This Microsoft 365 ransomware recovery guide covers how ransomware actually moves through a Microsoft 365 tenant, what Microsoft's native recovery can and can't do, how to contain an attack in progress, and how independent backup changes the outcome.
RMM abuse climbed 277% in 2025, accounting for nearly a quarter of all incidents Huntress observed. Remote Desktop tools present much the same risk: whether built into an RMM platform or deployed separately, they can give attackers hands-on control of a machine. The tools built to keep IT running have become the tools attackers reach for first.
Choosing a solid backup software doesn't have to come with a hefty price tag, especially when you don't need an enterprise-level multitenant backup. In this article we explore the best free backup software, with some reliable commercial-grade tools offering free and freemium tiers, as well as a number of open-source solutions, you can easily navigate these backup waters – and this roundup is here to help.
