In a recent r/MSP discussion, an incoming provider reported discovering malware on its first night managing a client. The previous provider’s security tools had been installed, but why the threat went undetected remained unclear.
Read ArticleRemote monitoring and management software sits at the center of day-to-day service delivery for many managed service providers. It shows technicians what is happening across customer environments, helps them patch and configure endpoints, and supports remote troubleshooting. As
Read ArticleMost backup solutions protect files on desktops and laptops; others can rebuild an entire machine, cover servers and business applications, or let you choose where backups are stored. We compared the best cloud backup solutions for small business on how
Read ArticlePicking the best cloud backup solution for an MSP has less to do with feature counts and more to do with how the service will operate across different client environments. Multi-tenant management, white-labeling and freedom of data ownership
Read ArticleWe’re excited to announce MSP360 Tickets – native MSP ticketing solution built into the MSP360 platform, alongside Managed Backup, Managed Backup for M365/Google, RMM, and Managed Connect.
Read ArticleWith the recent release of MSP360 RMM, we’ve added a public RMM API. MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.
Read ArticleWe’ve enhanced Microsoft 365 Backup and Google Workspace Backup configuration to improve the overall setup and management experience. This release includes a new domain setup and management wizard to make the onboarding easier, minimize administrative tasks, and simplify everyday backup management.
Read ArticleAny comprehensive Google Workspace Ransomware Recovery Guide will highlight a critical paradox: Google Workspace has built more native ransomware defense into its platform than most cloud suites, which is exactly why its vulnerabilities are so easy to miss. As of
Read ArticleThe threat landscape is constantly evolving and bouncing back from it requires a clear understanding of what you are up against. This Microsoft 365 ransomware recovery guide covers how ransomware actually moves through a Microsoft 365 tenant, what Microsoft'
Read ArticleRMM abuse climbed 277% in 2025, accounting for nearly a quarter of all incidents Huntress observed. Remote Desktop tools present much the same risk: whether built into an RMM platform or deployed separately, they can give attackers hands-on control
Read ArticleChoosing a solid backup software doesn't have to come with a hefty price tag, especially when you don't need an enterprise-level multitenant backup. In this article we explore the best free backup software, with some
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