What’s New in MSP360 Managed Backup: Company Creation Wizard and Company-Scoped Audit Logs
Setting up a new customer in MSP360 Managed Backup, our MSP backup software, has traditionally involved moving between several sections of the Management Console. With version 10.0, much of that work can be done in one place.
The release introduces a Company Creation Wizard, changes how administrators access audit logs, and includes a few smaller updates to backup history and license management.
Onboard New Customers with the Company Creation Wizard
Creating a company is only part of the onboarding process. Administrators also need to assign access, configure backup storage, prepare plans, and deploy Agents. Until now, these tasks were handled in different parts of the console.
The new Company Creation Wizard brings them into a single setup process:
- Create the company and configure its basic settings.
- Assign existing administrators or create new ones.
- Add or select backup destinations.
- Choose backup plan templates for each operating system.
- Download company-specific Backup Agents.
The wizard is particularly useful when an MSP needs to onboard several customers with similar backup requirements. Instead of configuring backup plans separately on every computer, administrators can select the appropriate templates during company setup.
Once the Agents are installed, backup plans based on those templates are automatically created on the company's computers.
Learn more about creating a company.
Company-Scoped Audit Logs
An MSP with several administrators may assign different customers to different technicians. A technician responsible for three companies, for example, generally needs access to the administrative activity of those three companies rather than the entire customer base.
Management Console 9.8 introduced administrator permission presets and more granular access controls. With version 10.0, company access restrictions now apply to audit logs as well.
Administrators can view audit records only for the companies they're authorized to manage. A technician assigned to a particular group of customers will therefore see activity associated with those customers, without access to records from other company environments.
Learn more about audit logs.
Further Improvements on Managed Backup
Backup history for offline computers
Previously, reviewing a computer's backup history required it to be online. The History tab is now available for offline computers too, including information about existing and deleted backup plans. Administrators can check past backup activity even before the computer reconnects. See Backup History.
Switch between monthly and annual subscriptions
Prepayment customers can now request a subscription change from the Licenses page, rather than starting the process elsewhere. The request is handled by MSP360 Support. The same page displays the current license mode and subscription type, along with the renewal date. See Manage Licenses.
Availability of MSP360 Managed Backup
These features are available now in MSP360 Managed Backup Management Console 10.0.
Existing customers can access them through the Management Console. The complete list of changes is available in the release notes.
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