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Anastasia B

| 4 min read

How to Use Billing in MSP360 Managed Backup

In this video we will walk you through the billing features in MSP360 Managed Backup.

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| 5 min read

Synthetic Full Backup with MSP360 Managed Backup Service

When you back up your data regularly, performing full backups all the time might be way too resource-demanding. The alternative is a synthetic full backup, which saves your time and bandwidth.

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| 6 min read

What is RMM? Remote Monitoring and Management Basics

Learn what is RMM, what benefits it offers and how to use RMM as part of your MSP strategy

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| 6 min read

MSP360 Managed Backup Web Console Overview

This guide will overview MSP360 Managed Backup Web console, each of its tabs, most popular features, and tips and tricks.

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| 3 min read

Introducing Microsoft 365 and Google Workspace Backup 3.5

We’re excited to introduce MSP360 Managed Backup for Microsoft 365 and Google Workspace 3.5! You now have the ability to restore Drive files to a different user, back up OneNote files, and easily restore all subfolders within an email account by selecting the parent (root) folder alone.

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| 4 min read

ITIL for MSPs Explained

IT Infrastructure Library (ITIL) is a framework that defines core areas, KPIs, and processes for the effective provision of IT services. It is designed upon the IT service management (ITSM) approach and allows managed IT service providers to streamline and standardize their operations to maximize cu

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| 2 min read

Introducing MSP360 Managed Backup 6.6

We are excited to introduce several new features and enhancements in MSP360 Managed Backup 6.6 that streamline your experience and make managing your backup and recovery processes even more efficient.

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| 3 min read

How to Protect Against Ransomware

Learn about ransomware protection strategies, and tips on using backups to keep your clients’ business safe.

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| 6 min read

Mastering Customer Service for MSPs

For an MSP, having the technical expertise necessary to deliver managed services is only half the battle in running a successful business. Equally critical is your ability to provide positive customer service — and doing that takes more than just technical know-how.

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| 2 min read

How to Scale Seamlessly with MSP360’s Backup Templates Feature

Configuring backup plans on many endpoints can be hard due to the complexity, scale, maintenance, and security challenges that need to be addressed. However, with a centralized backup management solution it’s easy to configure and manage backup plans across all endpoints.

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| 6 min read

HR for MSPs: Essentials of Critical Human Resources Topics

Discover the basics of critical MSP HR processes like recruiting, onboarding, and retention.

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