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| 6 min read

Data Backup Security Considerations for MSPs

Managing one server can be complicated enough, but what if you have multiple platforms to protect? Multi-server platforms are more common as we transition to an environment of highly distributed, cloud-based platforms. As we move further, multi-tenancy is becoming the new black when it comes to digi

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| 2 min read

MSP Voice Episode 69 – “Self Made” with Andrew Lassise

Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company.

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| 2 min read

MSSP Is a Hard Nut. Think About the Alliance

According to the 2019 Cost of Cybercrime Study report by Accenture & Ponemon, the world economy is at risk of losing $US5.2 trillion globally over the next five years to cyber attacks. To avoid becoming a statistic in today’s dangerous cybersecurity landscape, more and more businesses are seeking wa

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| 3 min read

AYCE Is a No Go For an Advanced Security Offering

For MSPs, pricing can mean the difference between signing on a new client or having potential leads check out the competition. Even when your service offerings are amazing, customers may pass due to pricing (that seems too low or too high).

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| 2 min read

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT

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| 1 min read

Connect (Formerly Remote Desktop) for MacOS 1.0 is Out

MSP360™ Connect (Formerly Remote Desktop) for macOS is a tool that enables quick and secure connections to remote systems, making it easy for MSPs to provide support over the internet.

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| 4 min read

How You Can Transition Your Break-Fix Clients to Managed Services

All successful MSP business models are built on recurring revenue streams. When starting out, most MSPs typically have a large number of break-fix customers. This means they only make money when their client has an IT problem and something needs fixing.

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| 4 min read

Must-Have Security Certifications for MSSPs

The cybersecurity skills gap is one of the major factors driving continued demand for security certifications for MSSPs. While this creates more revenue for companies delivering managed security services, it also means that these MSSPs have to develop internal capabilities and train their employees

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| 1 min read

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model.

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| 1 min read

Introducing MSP360 Connect for iOS

We’re pleased to announce that MSP360 Connect for iOS 1.0.0 has been released in the Apple App Store. The beta period is over, and now you can enjoy the full product and install it directly from the App Store.

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| 1 min read

How to Activate MSP360 Remote Desktop

Learn how to start MSP360 Remote Desktop free software

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