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| 4 min read

How Do You Enhance Your Skillset – Top Certifications for IT Pros

Despite predictions that systems administrators job is becoming obsolete, studies show that the employment growth for this IT vertical will increase by 8% from 2014 to 2024. However, there’s a catch. The rapidly evolving nature of the IT ecosystem and changing business requirements means that the ro

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| 1 min read

How to Activate Trial License for MSP360 Backup Pro

Learn how to start the trial of MSP360 Backup Pro for Windows.

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| 5 min read

Why MSPs Need Swag

Swag is not really a new idea. The technique is time-tested, and still delivers impressive results, even for contemporary businesses such as Managed Service Providers (MSPs). As an MSP, you can use swag to publicize your brand, promote your business on IT conferences and build relationships with exi

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| 3 min read

On Training Employees: Is it Worth the Risk?

Just like other business owners in other industries, MSP owners are oftentimes conflicted about training employees. While providing employees with training programs seems like the right thing to do from a business standpoint, some employers avoid improving employee development — but why?

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| 6 min read

Handling MSP Sales Objections

No one enjoys making a cold call. Yet, people associated with MSPs have no escape from it. Cold calls just continue to be an effective strategy for MSPs despite the occasional horrendous feedback or experience.

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| 3 min read

Don’t Think You Need an RMM Solution? Here’s Why You Do

MSPs operating in today’s ever-changing IT landscape, which becomes increasingly complex and demanding, must use RMM tools to provide best-in-class service to clients.

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| 4 min read

Do You Still Need an On-Prem Server?

With all the cloud VM server options available today — including Windows Server 2008, 2012 and 2016, as well as a host of Linux flavors — do you still need an onsite server? This question is constantly being asked across all fields of business.

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| 1 min read

MSP Voice Episode 66 – “Open Book” with Eric Rieger

This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit

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| 3 min read

Selling Hardware Upgrades to Your Clients

Many clients don’t want to spend money on new hardware, especially when they believe their out-of-date technologies are working just fine, but what they don’t realize is the cost of inaction, which can get pricey quickly when something goes wrong.

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| 1 min read

MS Exchange Backup in a Virtual Environment Using MSP360 Backup

This article will explain why and how to back up the virtualized MS Exchange server instance with MSP360 Backup.

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| 7 min read

MSP Sales Compensation Plans – The Catalysts of More Revenue

MSPs find it challenging to implement balanced compensation plans for their sales teams. New business is tough to come by, prospects are hard to convince, and then there’s the problem of ‘demotivated sales team.’

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