With the recent release of MSP360 RMM, we've added a public RMM API.
MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.
Starting with version 6.0, MSP360 Managed Backup goes to a new level by adding an encryption password recovery service, and immutability (object lock) with Backblaze B2. Continue reading
What's new this month in the news for MSPs? AWS introducing new data storage features, says Amazon; IoT Core service retired by Google Cloud; Google making VMTD malware detection service available to all; Yanluowang gang breaches Cisco; Blackbyte ransomware gang’s resurgence accompanied by new multi-layered approach to attacks; and Zepplin ransomware may now encrypt devices in multifarious ways. Continue reading
MSP360 Managed Backup currently offers immutability for Amazon S3 and Wasabi Hot Cloud storage, which restricts any malicious, unwanted or unauthorized changes to your data, and provides a significant leap forward in keeping your data safe from even the most advanced cyber attacks, including ransomware. In release 6.0, we’ve added the immutability (object lock) feature to Backblaze B2 storage. Continue reading
Smart IT teams and managed service providers know that they should back up data in order to restore systems to a secure state quickly following a successful cyberattack. But sometimes, backups alone aren’t enough to prevent major damage. There could still be steep financial fallout from a cyberattack, due to loss of revenue, damage to reputation, or legal claims. Continue reading
The channel has always been an integral part of MSP360’s success over the past 10 years with over 9 thousand partners currently being supported within our Advantage Partner Program. Our partners have helped us rapidly scale up our operations locally and abroad in order to support new workloads and new challenges in even the most remote regions of the world. Continue reading
Sharing is caring. Well, this is tricky for service providers. Naturally, as an MSP, your first inclination may be to share everything. You want to keep your clients happy, right? Continue reading
When you’re running a managed services provider (MSP) business, the name of the game is rolling out successful projects and services for customers. With that in mind, a critical element of the project workflow for an MSP to consider is project sign-offs. Continue reading
Mobile devices have become an integral part of our lives – both personal and professional. Many issues require our personal presence near the computer because mobile phones have not yet become a full-fledged replacement for computers. Continue reading
While many managed services providers (MSPs) successfully grow their businesses and add new clients through word-of-mouth advertising, many that have taken their growth to new heights did so through successful marketing campaigns that targeted potential customers. By doing that, MSPs can deliver their valuable services to more customers that need them and potentially capture more of the estimated $239.7 billion market for managed services (as of 2021). Continue reading
Over the last months, the MSP360 team has been working tirelessly to introduce great new features to MSP360 Managed Backup. In this article, we overview these features and go through the advantages these updates bring to your business. Continue reading
It's easy for an MSP business owner to feel overwhelmed when attempting to streamline their processes for managing IT documentation. Especially as IT sprawl continues to expand, it becomes seemingly more difficult every day to standardize documentation and manage all the different knowledge bases and items that an MSP needs to track and run the company effectively and efficiently. Continue reading
