We are pleased to announce that web-based remote access (beta) is out! You can now establish a remote connection via a browser directly from the MSP360 console without having to install the MSP360 Connect application on the computer from which
Read ArticleWhen building a successful managed services provider (MSP) practice, the core is consistently delivering customers the best technology and services possible. But, regarding the business side, it is all about building recurring revenue, which allows the MSP to fuel its operations and ensure stable, l
Read ArticleThe pandemic has seriously disrupted the MSP sales process in recent years, and while we navigate the new normal, it is still uncertain how much longer we will all have to put up with this. What are the top sales
Read ArticleWhile a managed services provider (MSP) may be largely focused on technology and services, spreading the word about those offerings is essential in order to continue growing the business. One key way to do that is to have strong sales practices to prospect for and engage with potential customers.
Read ArticleWhat’s new this month in the news for MSPs? New Azure Cosmos DB vulnerability disclosed by Microsoft; phishing attack compromises 130 Dropbox GitHub repositories; FBI says Hive ransomware attacked over 1,300 businesses, extorting $100m, and more.
Read ArticleHiring the best talent is one of the most assured ways for a managed services provider (MSP) to deliver top-notch services and technology solutions to its customers. However, a talent shortage of millions of qualified IT staff and more experienced
Read ArticleCustomers rely on MSPs to provide important and often sensitive IT services, and many MSPs are hesitant to move those services to an outsourced model. Data security is extremely important and sometimes customers can feel their proprietary data is being
Read ArticleA zero-day vulnerability is a security flaw in an operating system, application, or device that typically has been identified by threat actors, may or may not have been disclosed to or by the software vendor that created the software with the flaw, and has not yet been patched.
Read ArticleWith the release of MSP360 Managed Backup for Microsoft 365 and Google Workspace 3.0, we have updated the retention policy configuration process and improved the user interface of the web control panel.
Read ArticlePossibly the most important aspect of the Managed Service Providers job is protecting their customers from data loss, which can strike at any time and impact productivity and revenue. In addition to cybersecurity measures that manage user authentication and access
Read ArticleWe’re excited to introduce MSP360 Managed Backup 6.3, which comes with Forever Forward Incremental Backup and Intelligent Retention. This addition to the New Backup Format helps significantly reduce costs.
Read Article