Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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MSP Voice Episode 7: Jeff Huber from Five Nines Tech
In this episode of MSP Voice, we are joined by Jeff Huber from Five Nines Tech, California. Jeff has been in the industry for over 30 years since he was 19. He says that despite the lack of entrepreneurial spirit he decided to take over the Five Nines Tech, he was managing for a while. Learn more in the 7th episode of MSP Voice!
MSP Voice Episode 6: Kenny Grayson from Grayson Data Services
Kenny Grayson is the owner of Grayson Data Services in Louisiana. Kenny has a typical managed services business but also does application development for his customers. He doesn’t recommend mixing the two unless you have a firm background in app dev but the combination works well for him.
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Best Document Management Software Options for MSPs
Information is the lifeblood of any organization, particularly when it is used to create valuable business insights or provide a competitive advantage. It is therefore essential that data – in whatever form it takes – is stored securely, but is also instantly accessible when needed. Continue reading
MSP Voice Episode 5: Michael Wayland from Byte-Werx, LLC
Michael Wayland is a managing director in Byte-Werx, Houston. He has a BBA from the University of Houston in Marketing and MBA in Enterprise Resource Planning and Logistics from Lamar University. He likes reading, video-games, Slack and is our guest on the 5th episode of MSP Voice. Tune in! Continue reading
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Managed Service Providers vs In-House IT Administrators
The foundation of a successful business is effective decision-making. From operational decisions that are made on a day-to-day basis and tactical decisions which are undertaken by mid-level managers to strategic decisions that are executed by members of top management, it is imperative to weigh the cost and benefits of any option before making a decision that can impact productivity and the bottom line. Continue reading
MSP Voice Episode 4: Dean Lewis from Chess ICT
Currently working as a Technical Architect at the UK based VAR, Chess ICT. Focusing on both pre-sales design a post-sales implementation, finding himself working most days in the virtualization field. Also a general geek with a passion for technology as a whole, which has led him to be nominated as a VMware vExpert, Veeam Vanguard, and Cisco Champion multiple times. Outside of this, he tries to improve his culinary skills and find that ultimate Indian curry recipe.
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MSP Voice Episode 3: Ross Wimmersberger from 4cIT
Ross Wimmersberger is the owner of 4cIT based in Indianapolis, IN. He’s been in business for several years and is now transitioning to an MSP model. He got his start in banking and moved up the corporate ladder to eventually become CTO. Ross also works with several not-for-profits in his area who share his values.
Email Firewalls for MSPs Comparison
A cybercriminal could be just one email away from gaining complete access to your data. A single successful phishing email can bypass most of your cybersecurity protocols and take over your networks, stealing all of your clients' most valuable data.
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MSP Voice Episode 2 – Jeff Putnam from PC Wizard
In this week's episode, our guest is Jeff Putnam from The PC Wizard. Jeff Putnam along with 4 other people is the owner of The PC Wizard, a small MSP company that provides all the services using only a word of mouth as a marketing tool.
Service Level Agreement for Managed IT Service Providers
In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to guide the successful delivery of service. Continue reading
3 Issues with Open-Source Software That MSPs Can Solve
Open-source software (OSS) is software with open code that anyone can improve, inspect, modify and distribute, and there are more options than ever, with more input from contributors and higher quality. Continue reading
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