Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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Staying Productive While Working Remotely
The recent COVID-19 outbreak has forced many companies and governmental institutions to ask their employees to work from home. At first, that might sound like a brilliant idea, but most people are not used to working away from their offices. There are a lot of distractions at home and it might not be easy to switch into work mode when there are no co-workers or management around. This article will provide you with tips on how to stay productive and organize a comfortable home office.
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Top 7 Free and Open-Source Ticketing Systems for MSPs
While MSPs predominantly prioritize expanding their hardware and software resources, it turns out their clients tend to see things differently. Numerous research studies have established that MSP customers consider service experience to be the most important aspect. Continue reading
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Coronavirus Phishing Awareness Guide
The recent coronavirus outbreak has led to one more loophole in your customers’ protection against phishing techniques. Hackers are impersonating health organizations to persuade users to download an infected file or leave their credentials on scam websites. Continue reading
News You Might’ve Missed. 2-6 March
What are tech companies doing instead of the conferences they're canceling due to the coronavirus? All that and more in this week's news for MSPs.
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Don’t Want to Raise Prices? It May Be Time
Even when they must, many MSPs refuse to raise prices. Instead of generating more MRR to cover additional costs, these business owners settle for decreasing profit margins. They don’t have to, but they do. For them, they’d rather not have difficult conversations with clients about price increases. If this sounds like you, there are steps you can take to ease your way into these sensitive discussions. Continue reading
News You Might’ve Missed. 24-28 February
Hello, once again. We're back with an overview of the week's news for MSPs. From Apple going rogue on TLS certificates to upcoming events, let's see what's going on.
News You Might’ve Missed. 17-21 February
With all that's been happening, you may have missed a few things. So, I've put together an overview for you to catch up on this week's major news for MSPs.
News You Might’ve Missed. 10-14 February
During this week there has been a lot going on, from ransomware to new bugs in Windows 7. There’s a lot of essential news you might have missed and now it's time to focus on the important stories for MSPs.
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Blogging for MSPs: 100 Engaging Content Topics
Going by the exponential growth that the MSP industry is currently experiencing, it goes without saying that the competition is getting tougher. And to dominate, you’ve got to go beyond delivering great customer service by also investing heavily in lead acquisition too. Continue reading
News You Might’ve Missed. 3-7 February
We've had a busy week, and I'm sure you did, too. From the completion of the Impeachment Hearing to Google's download mixup, it's been exciting. In case you've been too busy to review this week's important stories, let's take a look.
News You Might’ve Missed. 27-31 January
As an MSP owner, what's going on in the world of tech news is important, here we're bringing to you the highlights from the week to keep you up to date.
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