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| 5 min read

Staying Productive While Working Remotely

The recent COVID-19 outbreak has forced many companies and governmental institutions to ask their employees to work from home. At first, that might sound like a brilliant idea, but most people are not used to working away from their offices.

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| 3 min read

News You Might’ve Missed. 16-20 March

What’s new this week in the news for MSPs? The world has changed, but that doesn’t stop cyber or ransomware attacks. The Department of Defense goes back to court, and a foreign state may be behind a cyberattack against HHS. It’s been a busy week! Let’s see what’s going on.

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| 28 min read

Top 7 Free and Open-Source Ticketing Systems for MSPs

While MSPs predominantly prioritize expanding their hardware and software resources, it turns out their clients tend to see things differently. Numerous research studies have established that MSP customers consider service experience to be the most important aspect.

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| 5 min read

Coronavirus Phishing Awareness Guide

The recent coronavirus outbreak has led to one more loophole in your customers’ protection against phishing techniques. Hackers are impersonating health organizations to persuade users to download an infected file or leave their credentials on scam websites.

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| 2 min read

Introducing MSP360 Managed Connect (Formerly Managed Remote Desktop)

Once again, we are proud to present a new product in our lineup. Introducing MSP360 Managed Connect (formerly Managed Remote Desktop) BETA, the managed version of MSP360 Connect, oriented towards MSP clients.

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| 5 min read

News You Might’ve Missed. 2-6 March

What are tech companies doing instead of the conferences they’re canceling due to the coronavirus? All that and more in this week’s news for MSPs.

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| 3 min read

Don’t Want to Raise Prices? It May Be Time

Even when they must, many MSPs refuse to raise prices. Instead of generating more MRR to cover additional costs, these business owners settle for decreasing profit margins. They don’t have to, but they do. For them, they’d rather

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| 2 min read

Introducing MSP360 Connect (Formerly Remote Desktop) 2.3

We are excited to announce the release of version 2.3 of MSP360 Connect, with new performance and usability improvements and awesome new features.

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| 5 min read

News You Might’ve Missed. 24-28 February

Hello, once again. We’re back with an overview of the week’s news for MSPs. From Apple going rogue on TLS certificates to upcoming events, let’s see what’s going on.

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| 5 min read

News You Might’ve Missed. 17-21 February

With all that’s been happening, you may have missed a few things. So, I’ve put together an overview for you to catch up on this week’s major news for MSPs.

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| 1 min read

CloudBerry Explorer for macOS 1.1.0 is Out

Introducing the new and updated version of MSP360 Explorer for macOS. We’ve listened to your feedback and are glad to present the latest version of our freeware tool. In this release, we have added lots of interesting features and

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