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| 4 min read

Identity and Access Management in the Cloud

Cloud is becoming so cheap, reliable, and safe that more and more companies are moving workloads there. Anything from database management to IoT, from data storage and backup to email exchange servers, can nowadays be run in the cloud in

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| 3 min read

Top MSP Certifications in 2024

The nationwide lockdown has many people going up the wall during the COVID-19 pandemic. However, you can reduce the boredom by keeping yourself occupied. How about getting a certification? It will not only be a better use of time, but

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| 7 min read

MSP Software and Hardware Tools

A successful managed services business requires the right technology stack. Some tools within the stack, such as remote monitoring and management software, may be obvious. Others, like finance and accounting tools, are less so. But in order to work as

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| 5 min read

News You Might’ve Missed. 01 – 05 June

What's new this week in the news for MSPs? Azure Maps Previewed by Microsoft; USBCulprit Malware Group Stealing SE Asia Government Data; NASA Contractor Allegedly Attacked by DopplePaymer Ransomware Group; Valak Malware Lifting Credentials from Exchange Servers; Cisco

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| 3 min read

17 MSP Statistics to Show the Value of Managed Services

Convincing businesses to leverage your IT services can be tough. What can you do to demonstrate the value your MSP provides to clients? Well, numbers are more persuasive than words. Here is a list of 17 statistics broken down into three categories for you to use the data to drive your MSP sales appr

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| 2 min read

MSP360 Office365/G Suite Backup Update and New UI Sneak-Peek

As always, we are really glad to tell you about the new features we have implemented in our Office 365 / G Suite Backup Solution. The most popular features you have requested previously were carefully chosen, “weighted” and added to the development roadmap. Now let me dive in with some more details

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| 5 min read

Are COVID-19 Tracing Apps a Threat to Personal Privacy?

News broke last April, at the height of the pandemic fears, that Google, Apple, and MIT were working together to build a smartphone app that would conduct contact tracing much faster and more efficiently than the old way of hiring humans to do the same thing.

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| 5 min read

News You Might’ve Missed. 25 – 29 May

What's new this week in the news for MSPs? Docker and Microsoft Join to Make Azure Container Projects Simpler; Fake COVID-19 Map Delivers New Ransomware in Italy; Ransomware Are Using Virtual Machines to Deploy; Maze Hackers Leak Credit

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| 5 min read

10 Tips to Improve Customer Service

Nowadays every managed IT provider has access to the best-in-class software and hardware solutions. Technology and knowledge have become cheaper and more accessible than ever, so, to stand out from the crowd, you need to compete in your excellence at

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| 3 min read

Post-COVID-19 Technology Bundle for MSPs

Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services. Readjusting to the “new normal” is going to take

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| 3 min read

How to Get Managed Services Client Referrals

Generating referrals from existing clients can grow your business significantly if you’re willing to dedicate enough time and resources to the effort. MSPs without marketing funds to allocate to other types of MSP marketing strategies — including content marketing, SEO,

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