What’s new this week in the news for MSPs? Cloud-Native Buildpacks launched by Google; Software AG suffers an attack by Clop ransomware; global law firm Seyfarth reports ransomware attack; Windows Defender used by Qbot malware to infect PCs; takedown of TrickBot botnet plotted by Microsoft and other
Read ArticleWhile managed service providers continue to embrace multi-channel lead generation and marketing, it turns out they are not particularly keen on cold calling. According to a Barracuda MSP survey, only 22% stated that they are currently leveraging cold calling as
Read ArticleWhen a customer picks up the phone to call with a problem, are your help desk technicians able to resolve that issue on the first try? First-call resolution is a concept common in call centers, but one that can be
Read ArticleWhat’s new this week in the news for MSPs? Azure and Microsoft 365 services problems continuing; Google debuts Google Workspace for remote worktools integration; US Department of Homeland Security Cybersecurity and Infrastructure Security Agency issues Emotet warning; and COVID-19 clinical trials hi
Read ArticleShadow IT might be the cause of a security breach at many levels, including data breach through an insecure or legacy solution and up to compliance breach due to uncontrolled data movement. In 2019, this concept was in the top
Read ArticleMSP360 Managed Backup 6.3.3 VM Edition brings three new restore options for your Hyper-V virtual machine backups. They are:
Read ArticleWith the new MSP360 Managed Backup 6.3.3 version, we’ve brought new and enhanced restore functionality for Hyper-V virtual machines. In this article, we will review these features and discuss the new approach that we’ve developed.
Read ArticleIf you run a small business (or even a large one), you probably spend a significant amount of time thinking about how to protect yourself from cyberattacks. This is, of course, time well spent. You definitely need to understand ransomware attack scenarios, how phishing attacks work, and how to preve
Read ArticleWhat's New This Week in the News for MSPs? AWS Outposts now includes Amazon S3 storage; Google Cloud set to expand in Europe, the Middle East, and Africa; French shipping conglomerate CMA CGM S.A. hit by Ragnar
Read ArticleYour managed IT bundle is the cornerstone of your business. The bundle comprises software and hardware solutions, services, prices and other conditions of your services. The core of your bundle and the pricing will be the same for most customers.
Read ArticleAccording to the global payments network Veem, 81% of small businesses in the US are expecting an economic slowdown over the next 12-16 months. In times like these, cost-cutting becomes one of the top priorities for all businesses, including managed IT providers. In this guide, we will overview five
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